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Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection

3.0 star property

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Photo gallery for Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection

View from room
Premium bedding, memory foam beds, desk, blackout drapes
Premium bedding, memory foam beds, desk, blackout drapes
Free daily continental breakfast
Premium bedding, memory foam beds, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast included

Explore the area

Map
100 W Cavalcade St, Houston, TX, 77009
  • Daikin Park
    ‪5 min drive‬
  • George R. Brown Convention Center
    ‪6 min drive‬
  • Toyota Center
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Premium bedding, memory foam beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, memory foam beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Premium bedding, memory foam beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, memory foam beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Premium bedding, memory foam beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, memory foam beds, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection

3-star hotel in Northside
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and coffee/tea in a common area. Housekeeping is available on request.
Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection offers 133 air-conditioned accommodations with blackout drapes/curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to meeting rooms and coworking spaces. Event facilities measuring 175 square feet (16 square meters) include conference space. This Art Deco hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Space Cowboy - This poolside bar specializes in local cuisine. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Space Cowboy

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
It was has been renovated to a unique and enjoyable hotel
Stayed 1 night in Mar 2025

8/10 Good

Ebba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

The location was a little iffy, but at the end, we enjoyed our stay. At the front entrance, there was someone in a costume, not sure if it was related to Mardi Gras… and they were filming/blogging… not sure I came with my fam and it was comforting to see the night attendant with her kid helping out Overall, we enjoyed our stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible customer services and a very ugly and uns

I didnt even stay the place felt unsafe and it looked to my standers to dirty. My kids didn't even want to get down from the car. The security guard looked creepy and the girl in the front dest looked like she had no idea of what she was doing and she mas perping like if she was drunk. Then i requested a cancelation and they told me that only the general manager could do that. And when he finally called me Back he was very rude and he told me he doesn't work 24 7 and that i was bothering him on his day off for something that wasn't INPORTANTE and that I could wait until he returned to work. He told me to contact hotels.com if i wanted a refund for a no show. I explained to him that I was at the premises but that I totally didn't feel safe and hes response was WELL THAT'S HILARIOUS BECAUSE A LOT OF PEOPLE STAY THERE AT THE DAILY AND THAT HE WAS GOING TO BAND ME FROM HIS HOTEL.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Feb 2025

4/10 Poor

Olivia

Stayed 1 night in Mar 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. Comfortable room. Very friendly and courteous staff.
Stayed 1 night in Feb 2025

6/10 Okay

Mitchell

Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not in a good neighborhood. Noisy
Stayed 1 night in Feb 2025

10/10 Excellent

JAIME

Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel Ugochukwu

Stayed 6 nights in Oct 2024

2/10 Terrible

Max

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was closed when we arrived for renovations. Never got a single email from this hotel or Expedia about this closure. Had to scramble last minute to find another hotel on our vacation. Despite not even having the chance to stay here, it is also in a very bad part of town. Literally pick anywhere else to stay in the city over this unprofessional "hotel".
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Closed for refurbishment with no communication. Had to book somewhere else on the day. It has been a week and no refund.
Stayed 2 nights in Oct 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matias De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had built in nightlife. It was fun and fresh
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Tiana

Stayed 2 nights in Aug 2024

10/10 Excellent

Fabian

Stayed 4 nights in Aug 2024

2/10 Terrible

Noah

Stayed 3 nights in Aug 2024

6/10 Okay

Kipp

Liked: Cleanliness, property conditions & facilities, room comfort

Competing with a pool DJ

It was pleasant how ever the pool was taken over by a DJ and a singles crowd with lots of excessive noise until 11pm . It competed with the tv and our own music. If was informed of private function at the beginning we would’ve tried this place another time .
Stayed 2 nights in Jun 2024

2/10 Terrible

Genaro

They don’t have rooms available. Waste of time on reservation or payment.
Stayed 1 night in Aug 2024

2/10 Terrible

Flor

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

This property is clearly a party atmosphere, but not an ideal hotel stay. The check in area had music blaring so loudly that I was convinced we were in the wrong place. The rooms in reality look far different from the photos online, but were fine enough. The curtains in the room do not close well so we had light from the hall coming in all night. The worst part of our stay was that the hotel checked someone else into our room and they were able to access our room thinking it was theirs. If we had not been inside with the deadbolt locked, this person would have been able to fully step into the room. This left us feeling uneasy that someone else would be able to come into the room while we were out and unable to leave the door deadbolted. During the night, we could hear people arguing in the hallway as if they were in our own room. While the hotel seems great for a day at the pool, I would not recommend this place to stay at.
Stayed 1 night in Jul 2024

10/10 Excellent

Hilario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay minus all the construction. Rooms were nice and cozy and ac was super cold. I’d definitely stay again and front desk personnel were very friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Cool vibe, breakfast is weak
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had roaches in our room and bed. Pool vibe was excellent. Restaurant is good but expensive.
Stayed 1 night in Aug 2024