See all properties

Hampton Inn & Suites Houston Sugar Land

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Houston Sugar Land

Bar (on property)
1 bedroom, iron/ironing board, bed sheets
Seasonal outdoor pool
Reception
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
218 Promenade Way, Sugar Land, TX, 77479
  • Constellation Field
    ‪3 min drive‬
  • Sugar Land Town Square
    ‪3 min drive‬
  • Smart Financial Centre at Sugar Land
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

1 bedroom, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, iron/ironing board, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

1 bedroom, iron/ironing board, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

1 bedroom, iron/ironing board, bed sheets

Room, 2 Queen Beds, Refrigerator

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

1 bedroom, iron/ironing board, bed sheets

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, bed sheets

Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

1 bedroom, iron/ironing board, bed sheets

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Houston/Sugar Land

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1575)
$114 nightly
The price is $114 total
includes taxes & fees
Hyatt Place Houston/Sugar Land

About this property

Hampton Inn & Suites Houston Sugar Land

Sugar Land hotel with free breakfast
This hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Air-conditioned accommodations at Hampton Inn & Suites Houston Sugar Land offer irons/ironing boards. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hampton Inn & Suites Houston Sugar Land features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. Event facilities measuring 3000 square feet (279 square meters) include conference space. This Sugar Land hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

Hampton Inn & Suites Houston Sugar Land has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 3,000 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites Sugar Land TX
Hampton Inn & Suites Houston Sugar Land Hotel
Hampton Inn & Suites Houston Sugar Land Sugar Land
Hampton Inn & Suites Houston Sugar Land Hotel Sugar Land

Hampton Inn & Suites Houston Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 409 reviews
Rating 8 - Good. 52 out of 409 reviews
Rating 6 - Okay. 27 out of 409 reviews
Rating 4 - Poor. 15 out of 409 reviews
Rating 2 - Terrible. 28 out of 409 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown, but away from Noisy highways
Stayed 1 night in Apr 2025

10/10 Excellent

Monique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Monique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

corinna, san antonio

Traveled with partner
Liked: Cleanliness, amenities
The first room they gave me was not cleaned. 2nd room they gave me there was not any wash rags. Had bad experience hotel next door, came here. Bit disappointed
Stayed 1 night in Apr 2025

2/10 Terrible

Beverly

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
My friend and I stayed at the Hampton Inn & Suites in Sugar Land, expecting a great experience, especially given Hampton's reputation for cleanliness. When we arrived, we were excited--we loved the location! It was close to a grocery store, great restaurants, and in a quiet area. The staff was friendly, and our room was clean when we first checked in. However, after our first night, we were shocked to find that our room hadn't been cleaned at all. To make matters worse, there were ants all over the trash can. We reported it to the front desk, only to be told that housekeeping only cleans rooms every other day. They handed us fresh towels and told us to take out our own trash. The next day, we came back late, exhausted, only to find that our room still hadn't been cleaned. At that point, it was almost midnight--too late to request service. Despite staying for three nights and four days, our room was never cleaned, even after requesting it. The presence of ants was a clear sign that the room was not being maintained properly. I've never had an experience like this at a well-known hotel chain, and it was a major disappointment. Cleanliness should never be an issue at a hotel of this caliber.

10/10 Excellent

Christopher, Deridder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean. The lobby smelt clean and the room was in great condition. Loved the stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival I was told the room I booked was no longer available. They wanted to give me a king size bed with a pull out sofa. Normally I’m up for whatever but since I was traveling with my elderly grandmother she was actually adult #2 and we were a total of five. Receptionist kept me there for a few minutes and got me my room I had made reservations for and had paid when I booked.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, amenities
Friendly staff, clean rooms good breakfast bar!
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Billie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice stay

We have stayed here before since it’s a god location to our family. Hotel is nice, good amenities but check in and check out was super slow even though I pre paid the stay. Check in took 15 minutes and check out took about the same. There was only one person at the front desk. The toilet paper roll holder was broken so the TP kept falling off.
Stayed 2 nights in Mar 2025

10/10 Excellent

Derrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean… no hassles
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Stayed 2 nights in Mar 2025

10/10 Excellent

rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Marcelo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Dirty rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Alona

Liked: Amenities
Love it!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was good. Tge staff upon checj in was amazing. Room was rice, roomt and clean. I would surely book there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kendra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very nice; clean & comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maritza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed it and the best was the breakfast provided in the morning ! Thank you for my stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Falco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Staff & service

Very disrespectful front desk service

The front desk manager single-handedly is to blame for taking the 4th stay at this hotel and making it our last. We had booked two reservations because we decided to add another night. Booking through Hotels.com was less expensive. We did not know the room type changed, and we were not told at check in we would need to change rooms on night two. The desk clerk could have asked us to politely move rooms, but chose to rudely tell us to get out now. When contronted, she didn't apologize for the confusion or her behavior, instead doubled down and said, "was I mean or was I direct?" She was both. If you call someone ugly, that's both direct and mean. Never had such a conversation before with someone in or out of the service industry. The hotel location was good, the room was okay, but the front desk service was the worst I've ever experienced. Jojo made us feel penalized for booking through Hotels.com. if there is a partnership for filling rooms, the front desk manager at this property needs to be enlightened.
Stayed 1 night in Mar 2025

10/10 Excellent

corinna, san antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always so clean and quiet
Stayed 1 night in Feb 2025