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Embassy Suites by Hilton Houston Near the Galleria

3.5 star property

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Photo gallery for Embassy Suites by Hilton Houston Near the Galleria

Lobby
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Lobby
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping
  • Hot Tub

Explore the area

Map
2911 Sage Road, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • Williams Tower
    ‪10 min walk‬
  • Gerald D. Hines Waterwall Park
    ‪13 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

Suite, 1 King Bed, Allergy Friendly (Pure Wellness) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

Combined shower/tub, designer toiletries, hair dryer, towels

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Homewood Suites by Hilton Houston Near the Galleria

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, (1003)
The price is $266
per night
$313 total
includes taxes & fees
May 7 - May 8
Homewood Suites by Hilton Houston Near the Galleria

About this property

Embassy Suites by Hilton Houston Near the Galleria

3.5-star hotel in The Galleria
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, a free shopping center shuttle, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and self parking.
Embassy Suites by Hilton Houston Near the Galleria offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Houston Near the Galleria provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Houston Near the Galleria has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Palm Court - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle up to 3 mi
  • Free shopping center shuttle
  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Palm Court

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,700 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Houston-Near Galleria
Embassy Suites Houston-Near Galleria
Embassy Suites Houston-Near Galleria Hotel
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Embassy Suites
Embassy Suites Houston Near The Galleria
Embassy Suites by Hilton Houston Near the Galleria Hotel
Embassy Suites by Hilton Houston Near the Galleria Houston
Embassy Suites by Hilton Houston Near the Galleria Hotel Houston

Embassy Suites by Hilton Houston Near the Galleria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 185 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 120 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Marcos

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms were in very bad conditions, they need maintenance Totally disappointed with Embassy Suites
Stayed 3 nights in Jan 2025

8/10 Good

Tamara

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Pool wasn’t clean
Stayed 1 night in Jan 2025

6/10 Okay

Crystal

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

A joke.

I paid for a king but got 2 queens. Bathroom sink did not work loose faucet head and the drain stopper was stuck down. . Asked for maintenance but never came. Both fabric headboards had been scratched through. A gross look. Heater did not work, blew only cold air. Shower head was a joke.
Stayed 1 night in Jan 2025

6/10 Okay

Homar

Traveled with family
Liked: Cleanliness, amenities
The hotel is in a great location within walking distance of the mall.
Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2025

10/10 Excellent

Montrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Magdalena

Traveled with family
Liked: Room comfort

Comfortable stay

Comfortable hotel, rooms are spacious. Breakfast is convenient with good choices. Hotel is dated and needs a deep clean. Room cleaning was terrible, was just putting out towels and making beds. In the six days we were there never vacuumed our room, had to ask for trash to be emptied. Bathroom never wiped or floors cleaned. Never had bedding changed. Even though we requested it at reception on day 4. Servicing of our two rooms was very bad, i did request a full service daily as per instruction from reception but still not carried out. Hotel could be better if they just address the cleaniness. Pool and hot tub was great but again old towels and rubbish laying around from night before every morning and not cleaned.
Stayed 6 nights in Dec 2024

6/10 Okay

Nakita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were of poor quality conditions.
Stayed 2 nights in Jan 2025

2/10 Terrible

edmund

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Internet WiFi was very slow! All ice machine were broken and you had to go to the bar to get ice. The bedroom tv didn’t work. I called front desk and they said no one could help because no maintenance was at property. The room was outdated and unclean! Elevator was slow and they displayed a sign that stated elevator is under maintenance! This is unacceptable for the price point and these issues should have been resolved before New Year’s Eve! I made reservations for 2 day but the property was in such poor condition cancelled the second day! Never again Houston Galleria Embassy Suites! Poor representation of Hilton and the management should be dealt with swiftly!
Stayed 2 nights in Dec 2024

10/10 Excellent

Clay

Stayed 2 nights in Dec 2024

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo perfecto, únicamente las instalaciones un poco desgastadas, pero limpieza muy bien, desayuno excelente, amabilidad del personal excelente tambien
Stayed 2 nights in Dec 2024

2/10 Terrible

Grant

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Embassy Suites will never get our business again.

Cleaning crew did not come in and replace towels or refill toilet paper. Asked for clean towels and toilet paper that evening and we were brought towels but was told the toilet paper was locked up and could not get any until morning. We never got any toilet paper. The blankets had holes and the stuffing was lumped up on one side. There were never towels in the pool area and the water had a yellow tinge. The restaurant is a joke and all self serve.
Stayed 3 nights in Dec 2024

8/10 Good

Cydney

Liked: Cleanliness, staff & service, amenities
I love staying at this hotel. It’s nice and comfortable. Some of the rooms look a bit dated and older but the overall feel is nice. Lighting could be better inside of the rooms. Breakfast was amazing. Premium is worth it. I’d stay here again.
Stayed 1 night in Dec 2024

8/10 Good

megan, mcdonough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Patrice

Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Really clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Letiset

Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Pick another Embassy or another hotel!

Worst Embassy we’ve ever stayed in. The room was very hot (despite turning AC down to 65), the sofa bed was disgusting (old, dirty, and springs sticking out), and shower head was dirty.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Elevators not working
Stayed 2 nights in Dec 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Building, furniture, and amenity are old. Room is dark. We had to evacuated outside because the building fire alarm went off due to smoke in the kitchen area.
Stayed 1 night in Dec 2024