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Heritage Inn & Suites The Woodlands, Trademark by Wyndham

3.0 star property

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Lobby
Outdoor pool
Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom) | Living area | LCD TV
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
28099 I 45 N, The Woodlands, TX, 77380
  • Memorial Hermann
    ‪4 min walk‬
  • Woodlands Mall
    ‪12 min walk‬
  • Cynthia Woods Mitchell Pavilion
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

The Woodlands hotel close to Woodlands Mall
This smoke-free hotel features an outdoor pool, a fitness center, and a hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers 151 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Heritage Inn & Suites The Woodlands, Trademark by Wyndham provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Heritage Inn & Suites The Woodlands, Trademark by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Drury Inn Woodlands
Drury Woodlands
Drury Inn Suites The Woodlands
Heritage Inn & Suites The Woodlands, Trademark by Wyndham Hotel

Heritage Inn & Suites The Woodlands, Trademark by Wyndham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 910 out of 1257 reviews
Rating 8 - Good. 217 out of 1257 reviews
Rating 6 - Okay. 73 out of 1257 reviews
Rating 4 - Poor. 32 out of 1257 reviews
Rating 2 - Terrible. 25 out of 1257 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

ALI, Houston

Traveled with partner
Liked: Staff & service
Property is old but well kept. Most of the machines at breakfast were out of order. The breakfast Restaurant staff didn’t care about refills and a lot of times had to keep asking to get it done
Stayed 4 nights in Dec 2024

10/10 Excellent

Nadia

Stayed 1 night in Nov 2024

8/10 Good

Peggy

Stayed 3 nights in Dec 2024

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor front desk service
Started with the rude front service lady, this is on the night of December 14, 2024, charging me 30% more for the room than what I had reserved with Hotels.com. As I had left my phone in the car with the reservation information I had to go back to my car. When I got she told me to go back to the end of a long line of people waiting to check in (I had waited in a line the first time to check in). When I showed her the email with my reservation, she said that was my problem and I should call Hotels.com and deal with them. Mind you, I had just traveled 700 miles and was tired and not in the best mood. I told her no, that was not going to happen and after more arguing I guess she realized that she needed to honor the reservation, but not before telling me I would have to pay the tax on the higher rate. The room and everything else at the hotel was fine, but it was an aggravating checking in experience.
Stayed 1 night in Dec 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas party trip
Great stay! Nice clean, large room. Bed was comfortable, and we enjoyed the free drinks and dinner! Will definitely stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Yyana

Liked: Cleanliness, staff & service
I had a good day not like I usually have some amenities to use weren't working and weren't available the elevator was broke the breakfast was mediocre it was kind of cold the potatoes were not crisp they didn't have a waffle maker this time but people say that it was here Saturday morning I wasn't here Saturday morning came Saturday evening and they didn't have the drinks for the kickback so this was not as good of a visit as I usually have when I come here I'm usually very very pleased with the breakfast with the kickback and everything but some parts at the hotel seem to be falling apart I saw some of the wall boarders coming off in the hallway the room smell really really musty I'm not sure how often they clean their carpet but could just be me as an inspector
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location to the Woodland Pavillion for concert. The hotel is a bit dated and the staff was not very nice during check in.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Old Property
No water pressure, rude check in, need renovation
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities, friendly staff and very good food.
Stayed 2 nights in Dec 2024

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay, friendly staff.
Stayed 4 nights in Dec 2024

8/10 Good

Mia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Janell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Wonderful check in. Angel at front desk so nice and professional. Room ready and cleaning crew had turned on heater in preparation for our arrival. (Cold and rainy day) This hotel is spotless. The cleaning crew were excellent, we were watching them in the morning cleaning the lobby areas and we all realized this was the first time in a LONG time we had even seen a cleaning crew in a hotel lobby! Loved our stay and will definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay!
Drury Inn is alwasy a solid stay. No problems ever. A "go to" for our family.
Stayed 1 night in Dec 2024

10/10 Excellent

Garth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great service nice and comfortable room. Always enjoy staying here.
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Stayed 1 night in Dec 2024

8/10 Good

Juans

Stayed 1 night in Nov 2024

8/10 Good

Juliett

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Kaleb

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, with a good breakfast and would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Tub no workey
Ok I was upset the Hot tub broken
Stayed 1 night in Oct 2024