Heritage Inn & Suites The Woodlands, Trademark by Wyndham

3.0 star property

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Relax in our spacious lobby with comfortable seating areas and a mezzanine level.
Relax in a comfortable seating area with a sofa, armchairs, and a small table.
Relax by the pool surrounded by comfortable lounge chairs and a wheelchair-accessible area.
Contemporary hotel with a symmetrical facade, featuring a combination of brick and paneling, and well-maintained landscaping.
Relax in this inviting space with a large bed, desk, and comfortable seating area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping

Explore the area

Map
28099 I 45 N, The Woodlands, TX, 77380
  • Memorial Hermann
    ‪3 min walk‬
  • Woodlands Mall
    ‪12 min walk‬
  • Cynthia Woods Mitchell Pavilion
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

The Woodlands hotel close to Cynthia Woods Mitchell Pavilion
This smoke-free hotel features an outdoor pool, a fitness center, and a hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers 151 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Heritage Inn & Suites The Woodlands, Trademark by Wyndham provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Heritage Inn & Suites The Woodlands, Trademark by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Drury Inn Woodlands
Drury Woodlands
Drury Inn Suites The Woodlands
Heritage Inn & Suites The Woodlands, Trademark by Wyndham Hotel

Heritage Inn & Suites The Woodlands, Trademark by Wyndham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 952 out of 1404 reviews
Rating 8 - Good. 269 out of 1404 reviews
Rating 6 - Okay. 102 out of 1404 reviews
Rating 4 - Poor. 47 out of 1404 reviews
Rating 2 - Terrible. 34 out of 1404 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

megan

Close to everything . Pretty much a 3 star property
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo, Highland Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, close to where we wanted to be
Stayed 2 nights in Apr 2025

8/10 Good

HARTAVIA, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean and close to shopping areas. It is obvious that it was a beautiful site years ago but it's in need of a major renovation. In spite of that, it's clean, well maintained, and in a safe area. The staff was very responsive when we needed something.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sam

Stayed 3 nights in Apr 2025

8/10 Good

Crystal

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff, clean rooms, easy parking and walkable area.
Stayed 1 night in Apr 2025

10/10 Excellent

Stey

Business traveler
Very comfortable quiet clean beautiful rooms and a very nice free breakfast. Except they need juice in the morning currently they do not offer. But what a nice place to stay. Fitness center, jacuzzi and pool. Awesome
Stayed 3 nights in Apr 2025

8/10 Good

Tom, Troup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean property. Comfy beds and clean room.
Stayed 1 night in Apr 2025

10/10 Excellent

Tabatha

Stayed 1 night in Mar 2025

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Riki

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is disgusting! There ceiling is peaking, ther is black mold in room 507! The headboards are faux leather and pealing!!!!!!!! Hair on the sheets!!!!! Mix matched paint on the walls! I expected very clean with the reviews and location!
Stayed 1 night in Apr 2025

6/10 Okay

Lauren

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alex

Traveled with family and small children
Liked: Amenities
It was ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for a stay in The Woodlands. Clean, well maintained rooms for a fair price.

8/10 Good

Angelica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesse

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John, Avon Lake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean comfortable bed.
Stayed 1 night in Apr 2025

2/10 Terrible

Avie

Traveled with family
Disliked: Staff & service

Sketchy environment, not family friendly

I booked this hotel for 2 night through Hotels.com. We did the early check-in on my phone. When my husband went in to get our keys, there was a bunch of people just handing out on the lobby blaring loud music and having a jam session. They were all pretty loud. That was red flag number 1. We pulled around to the side of the building, by the pool to park, and saw a Hispanic man jumping the pool fence with a corona in his hand, get into his car and leave. That was red flag number 2. It was very strange and not to mention the pool had probably 7 kids in it. We went up to our room for about 5 minutes to gather our thoughts and process what we had just witnessed and decided to get another hotel all together. The kids and I went back to the car while my husband went to tell the manager, Jaronne, that the environment wasn’t for us and we didn’t feel safe leaving our car in their parking lot or having our kids in the pool since apparently anyone can just jump the fence and get in. The pool is what my 3 kids were most excited about but after seeing this man jump the fence TWICE, drinking, drive off, then come back blasting loud extremely vulgar music with his car doors open was the final straw for us. We still haven’t received our refund for either day when all we did was immediately turn around, return our keys, and leave.
Stayed 2 nights in Apr 2025

4/10 Poor

George

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert G.

Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls trip

Pool was nice, popcorn was a very nice touch, there was a lack of drinks in the vending area, its close to everything
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Megan

The receptionist Kristie was kind, the manager when I had some comments or grievances was arrogant and rude though he partially handled the situation. The place was clean and quiet.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025