DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
1 bedroom, down comforters, in-room safe, blackout drapes
Reception
1 bedroom, down comforters, in-room safe, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • River Oaks District
    ‪18 min walk‬
  • Rice University
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪22 min drive‬

Room options

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Kitchen

8.6 out of 10
Excellent
(23 reviews)
  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Microwave

8.0 out of 10
Very good
(4 reviews)
  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 797 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite

7.8 out of 10
Good
(18 reviews)
  • 797 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(38 reviews)
  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(77 reviews)
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(65 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel in Greater Uptown
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. An area shuttle is free. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

DoubleTree by Hilton Hotel & Suites Houston by the Galleria features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

This hotel offers access to a business center and 8 meeting rooms. Event facilities measuring 9202 square feet (855 square meters) include conference space. This Houston hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 3 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel & Suites Houston by the Galleria is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 19.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 1980
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1187 out of 2221 reviews
Rating 8 - Good. 401 out of 2221 reviews
Rating 6 - Okay. 284 out of 2221 reviews
Rating 4 - Poor. 172 out of 2221 reviews
Rating 2 - Terrible. 177 out of 2221 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

ozge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Norbert

Stayed 2 nights in Apr 2025

10/10 Excellent

Vanisha

Stayed 1 night in Apr 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, amenities
Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Its easy to get most tourist atractions with in 15 minute drive. Great area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rene

Stayed 1 night in Apr 2025

8/10 Good

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Changseok

Stayed 3 nights in Apr 2025

10/10 Excellent

Nakia, Stockbridge

Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Donesha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Aundrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the bed was comfy.
Stayed 1 night in Mar 2025

10/10 Excellent

MARCUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice inside and out. The hotel was walking distance from from
Stayed 4 nights in Apr 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the location of the hotel it was central to everything great shopping all around. What I didn’t like was I felt that it was a little dated. at least my room needed to be updated. also would’ve been nice to have a complementary coffee down at the desk in the morning before I checked out..
Stayed 3 nights in Apr 2025

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable Toilet was very slow to flush
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Ujinge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. They made my bed everyday and I overall liked the hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Wy Jena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Sherice

Traveled with group
Liked: Cleanliness, staff & service
Parking at hotel was expensive and not obvious when I booked my room
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older hotel in good location

Rooms are old and attempts to modernize left poor-fitting wallpaper and old ceiling tiles. Still, location is very good, parking is good (but expensive), and room was comfortable.
Stayed 1 night in Mar 2025

4/10 Poor

James, University Place

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was disguisting. So dirty with debris and algae buildup. The hotel room was very dirty and had not been vacummed. There wee smudges all over the tables, counters, and dressers. The bathtub looked like it needed some cleaning for quite a while. The hallways on our floor looked like it had not been vacummed in a few weeks. We waiting more than 10-15 minutes for the elevator multiople times a day the entire time we were there. There were signs that the elevators were being imporoved, but at times it seemed like only 1 of the four elevators was working. Multiple times on the way down, our elevator randomly started stopping at every single floor for more than 20 floors. Would not stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great, kind professional- staff was awesome
Stayed 2 nights in Mar 2025