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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Bar (on property)
Exterior
Down comforters, in-room safe, blackout drapes, cribs/infant beds
Down comforters, in-room safe, blackout drapes, cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • Richmond Avenue
    ‪12 min walk‬
  • Williams Tower
    ‪12 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Kitchen

60-inch LED TV with satellite channels, Smart TV, pay movies

Deluxe Suite, 2 Queen Beds, Kitchen

  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Microwave

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Suite, 2 Queen Beds, Accessible, Microwave

  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Room, Accessible, Non Smoking

  • 797 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Suite

  • 797 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Room, 1 King Bed, Balcony

  • 373 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

60-inch LED TV with satellite channels, Smart TV, pay movies

Suite, 1 King Bed with Sofa bed

  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Room, 1 King Bed, Non Smoking, Balcony

  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay movies

Suite, 1 King Bed, Non Smoking

  • 800 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Room, Accessible, Non Smoking (Roll-in Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Down comforters, in-room safe, blackout drapes, cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay movies

Suite, 2 Queen Beds, Non Smoking

  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay movies

Suite, 2 Queen Beds, Non Smoking

  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

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Exterior

The Whitehall Houston

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Free WiFi
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4.2 out of 5, Very Good, (1213)
The price is $143
per night
$167 total
includes taxes & fees
Feb 7 - Feb 8
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About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel in Greater Uptown
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

DoubleTree by Hilton Hotel & Suites Houston by the Galleria features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 8 meeting rooms. Event facilities measuring 9202 square feet (855 square meters) include conference space. This Houston hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 3 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel & Suites Houston by the Galleria is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Main Street Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 43 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 19.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Main Street Bar & Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Covered self parking fee: USD 32.00 per night (in/out privileges)
  • Covered valet parking fee: USD 43.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and window guards

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 881 out of 1707 reviews" "
Rating 8 - Good. 315 out of 1707 reviews" "
Rating 6 - Okay. 234 out of 1707 reviews" "
Rating 4 - Poor. 137 out of 1707 reviews" "
Rating 2 - Terrible. 140 out of 1707 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joel

Stayed 3 nights in Oct 2024

6/10 Okay

Yves

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
In dire need for a remodeling
Stayed 4 nights in Oct 2024

6/10 Okay

Kierra

Traveled with group
Liked: Staff & service
We called the hotel 2 weeks before our stay to request our rooms be on the same floor. They said even better we will have them side by side. Wow! Awesome! Not so much….my friend was on the 5 floor….i was on the top floor. It was annoying. Also the room service breakfast was disgusting and over priced. They did nothing to resolve.
Stayed 3 nights in Aug 2024

6/10 Okay

Ray

Its an old hotel, mostly well kept. In room amenities were nor properly restocked, had to look for maid to get more, had to reuse coffee cups.
Stayed 2 nights in Oct 2024

8/10 Good

Barrissa, Phoenix

Traveled with family
Liked: Staff & service, amenities
The property could used a make over… old carpet rooms are ok, but spacious. Great location close to mall and highways
Stayed 3 nights in Jul 2024

10/10 Excellent

mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, it’s close to the galleria and many restaurants around it. Hotel is clean and the staff is very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a suite and the room was spacious. The living room and kitchen were a decent size. Great for a romantic stay with your partner. The hotel was lively at night. Walking distance from the mall and great food options in the hotel and in the surrounding area. Parking is expensive per day but other than that it was a great value.
Stayed 3 nights in Jun 2024

8/10 Good

Avis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The windows on the 24th floor was not cleaned and we couldn't enjoy a clear view of the area. However, what was an issue was handled immediately and the customer service was amazing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2024

8/10 Good

victor

Traveled with family
Liked: Staff & service, room comfort
Family trip near The Galleria
It is a nice hotel, is seems to be kind of oudated or a little bit more of repair in the rooms. The kitchen was without any appliance. We had to ask for them, because there wasn´t even a glass for water. The parking is not free it costs around 33 dollars per day. The buffet cost around 25 dollars per person, and finishes around 930am.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dalia, Plano

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
N/a
Stayed 1 night in Oct 2024

2/10 Terrible

Diane

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay--nothing was right
Requested daily housekeeping upon check in. Next day coming back from work. no housekeeping service had been done. No coffee or sugar was brought, bed not made, etc. I specifically asked for these items upon check in. 8:30 pm that night housekeeping came to my room knocking on my door wanting to clean, make up bed, etc. First night waited almost 2 hours in the dining room and food never came........waiter was very apologetic, but no food......I had not eaten all day and was not happy. 2nd day arrived back to hotel, bed was made.....no coffee was left... had to call downstairs for them to bring me some. Last morning during my stay....ran out of toilet tissue. Overall the beds were not comfy, the sheets and towels were very rough and not comfortable. There was mold in my shower at the bottom where the door rolls shut....which really did not shut.. the sliding doors in the shower would not stay closed, thus getting water all over the floor..
Stayed 3 nights in Oct 2024

10/10 Excellent

Arami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think her name was Jestine. Was very kind understanding and helpful from checking in to any question i had both times i stayed there.
Stayed 1 night in Oct 2024

10/10 Excellent

dawnetta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist/manager her name is Pinky she was such a sweet heart with great hospitality I will go back due to her Cust service
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great service very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Alfreda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire check-in was great, from complimentary early check in to complimentary late check out. Rooms were clean, no complaints! & lucky me, upon check in i was selected for a free room upgrade.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonatan, Jacksonville

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pinky and Michael were amazing
Stayed 2 nights in Oct 2024

8/10 Good

Amber

Stayed 2 nights in Aug 2024

4/10 Poor

Jigar

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Elevators were outdated and not working well, My first room key didnt work, had to be switched looks very dingy w the lights and carpet
Stayed 3 nights in Oct 2024

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff were friendly and helpful. I felt safe and secure
Stayed 4 nights in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt care for the cost of the parking
Stayed 3 nights in Sep 2024

10/10 Excellent

salah a

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Good dining options to walk to.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tuyet

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Aug 2024