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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Reception
1 bedroom, down comforters, in-room safe, blackout drapes
Exterior
1 bedroom, down comforters, in-room safe, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • River Oaks District
    ‪18 min walk‬
  • MD Anderson Cancer Center
    ‪8 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, down comforters, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Kitchen

60-inch LED TV with satellite channels, Smart TV, pay movies

Deluxe Suite, 2 Queen Beds, Kitchen

8.8 out of 10
Excellent
(21 reviews)
  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Microwave

1 bedroom, down comforters, in-room safe, blackout drapes

Suite, 2 Queen Beds, Accessible, Microwave

7.4 out of 10
Good
(3 reviews)
  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

1 bedroom, down comforters, in-room safe, blackout drapes

Room, Accessible, Non Smoking

  • 797 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite

1 bedroom, down comforters, in-room safe, blackout drapes

Suite

7.8 out of 10
Good
(18 reviews)
  • 797 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

60-inch LED TV with satellite channels, Smart TV, pay movies

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(33 reviews)
  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(23 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(72 reviews)
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, down comforters, in-room safe, blackout drapes

Room, Accessible, Non Smoking (Roll-in Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(63 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

The Royal Sonesta Houston Galleria

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (1068)
$188 nightly
The price was $212
The price is $188 total
includes taxes & fees
The Royal Sonesta Houston Galleria

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel in Greater Uptown
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. An area shuttle is free. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

DoubleTree by Hilton Hotel & Suites Houston by the Galleria features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

This hotel offers access to a business center and 8 meeting rooms. Event facilities measuring 9202 square feet (855 square meters) include conference space. This Houston hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 3 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel & Suites Houston by the Galleria is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 19.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1119 out of 2121 reviews
Rating 8 - Good. 385 out of 2121 reviews
Rating 6 - Okay. 279 out of 2121 reviews
Rating 4 - Poor. 171 out of 2121 reviews
Rating 2 - Terrible. 167 out of 2121 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good but the unnecessary 5hr wait to get a room that was already booked.
Stayed 4 nights in Mar 2025

10/10 Excellent

Quinnell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Canae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations, and the staff was very friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

David Thomas

Stayed 1 night in Mar 2025

4/10 Poor

Kareem

Disliked: Cleanliness, staff & service, property conditions & facilities
Room not clean, Didn't receive any soup
Stayed 3 nights in Mar 2025

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

Jocelyn

Traveled with partner
Disliked: Property conditions & facilities
I have stayed a multiple doubletree’s but this one by far was a disappointment. The valet parking was okay, until Saturday morning we got into our vehicle and it smelt like weed. In the room the outlet wall for the bathroom was hanging outside of the wall. The shower faucet was not even connected to the wall. The elevator was super slow. The area was okay not to bad but I personally don’t think we will stay here again.
Stayed 4 nights in Mar 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Bozena, PARK RIDGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great because of the location. There was a problem with the elevators, both evenings. It seemed that only one elevator was working, and it took a very long time to go up and down.

2/10 Terrible

Brittney

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

So disappointed!

Absolutely horrible, although check in was pretty smooth and we got early check in since we did land a little before check in time. There were bugs in the room, the elevator takes very long. I missed 5 Ubers due to that. Such an inconvenience.
Stayed 3 nights in Mar 2025

8/10 Good

Cees

Liked: Cleanliness, staff & service
Rooms are very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025

2/10 Terrible

Melissa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

So disappointed in our stay. For the price we paid made it even more disappointing. The beds are TERRIBLE! So bad that we ask to be switched rooms. Had to wait until midnight before we could get our new room only to have the same issue with the beds. At that point just “grin and bear it” and keep what you got. Oh and the parking IS NOT included so expect to pay an additional $32 per day for parking.
Stayed 4 nights in Mar 2025

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Theresa Lyn

Traveled with family
Disliked: Cleanliness
The property was nice and clean, however our room was not clean. Hair was in the bathtub, and in bed. I’ll reach out to property. Thank you
Stayed 3 nights in Mar 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at this hotel. Very friendly staff
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Substandard and unsafe!

While rooms were large and cleaned well, the overriding impression left by our stay at the Doubletree Houston Galleria was that the property and Hilton Hotels has an utter disregard for safety standards. Multiple guests were stuck in malfunctioning elevators for 20+ minutes during our stay with front desk staff demonstrating next to zero concern. Repair personnel laughed as guests entered the elevators exclaiming “good luck!” When elevators did work, lines took 15-20 minutes just to get to the desired floor. In addition, an odor of gas permeated the lobby area making many people in our party and several others both sick and uncomfortable about the toxicity/safety. I strongly feel that this property should be assessed as to whether they are in compliance with basic property safety standards. The age/condition of the rooms was not awesome, but given the low cost, that was to be expected.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jan

Stayed 2 nights in Mar 2025

6/10 Okay

Hector

Traveled with family
Disliked: Amenities, property conditions & facilities
The elevators were terrible. They need to try to have them going especially on the weekends when theirs more people.
Stayed 2 nights in Mar 2025

8/10 Good

Riley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice hotel though for the price you have to pay nightly to park ($32 a night self park) plus breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

jeramy

Liked: Staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Mar 2025

6/10 Okay

Dustin

Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ernest

Stayed 1 night in Mar 2025