DoubleTree by Hilton Hotel Houston - Greenway Plaza

4.0 star property

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Business center
Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Reception
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pool
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Houston, TX
  • Greenway Plaza
    ‪1 min walk‬
  • Richmond Avenue
    ‪3 min walk‬
  • Lakewood Church
    ‪5 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪43 min drive‬

Room options

One King Bed

  • 430 sq ft
  • Sleeps 2

Deluxe Room, 1 Queen Bed

  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Bed Corner Room Non Smoking

  • 430 sq ft
  • City view
  • Sleeps 2

Deluxe Room, 1 King Bed

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, One King Bed

  • 430 sq ft
  • Sleeps 4

One Queen Bed

  • 430 sq ft
  • Sleeps 2

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, City View

  • 430 sq ft
  • City view
  • Sleeps 4

Two Queen Beds

  • 430 sq ft
  • Sleeps 4

Two Queen Accessible Bathtub

  • 430 sq ft
  • Sleeps 4

Presidential Suite, 1 King Bed

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 1
  • 1 Queen Bed and 1 Twin Murphy Bed

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About this property

DoubleTree by Hilton Hotel Houston - Greenway Plaza

4-star hotel in Greenway Plaza-Upper Kirby
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Hotel Houston - Greenway Plaza offers 388 accommodations with laptop-compatible safes and video-game consoles. Beds feature premium bedding. Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Houston - Greenway Plaza features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 30 square feet (3 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A complimentary area shuttle within 3.00 miles is available for guests. Onsite parking is available (surcharge).

DoubleTree by Hilton Hotel Houston - Greenway Plaza is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
DoubleTree by Hilton Hotel Houston - Greenway Plaza has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 28 per day)
  • Valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 30 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Self parking fee: USD 28 per day
  • Valet parking fee: USD 38 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Greenway
DoubleTree Hilton Greenway
DoubleTree Hilton Hotel Greenway
DoubleTree Hilton Hotel Houston Greenway Plaza
DoubleTree Hilton Houston Greenway Plaza
DoubleTree Hotel Greenway
Greenway DoubleTree
DoubleTree Hilton Hotel Greenway Plaza
DoubleTree Hilton Greenway Plaza

DoubleTree by Hilton Hotel Houston - Greenway Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 479 out of 1004 reviews
Rating 8 - Good. 205 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 93 out of 1004 reviews
Rating 2 - Terrible. 111 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and welcoming. Close to attractions and a nice variety of chain and independent eatery’s to choose from. Drawbacks it was quite cold in Houston when we visited. The Heater in the room didn’t work. There was dark mold on the celing in the bathroom in a couple of different places. 😬
Stayed 2 nights in Nov 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nikhil

Stayed 1 night in Nov 2024

6/10 Okay

Chelsye

Traveled with partner
Disliked: Cleanliness, staff & service
Rooms needed to be updated rooms were not up to par!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property.. This is one of the only hotels I stay at when I come to the Houston area !!
Stayed 1 night in Aug 2024

10/10 Excellent

Allen

Stayed 1 night in Nov 2024

10/10 Excellent

Candido

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Nov 2024

6/10 Okay

Genevieve

Traveled with family
Liked: Cleanliness
I thought the grounds and decor were nice. Staff was very friendly and professional. I didn't like the rooms, very small and very inconvenient to not have a microwave in the room. Mattress was not supportive, felt very used.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wake up shower....!!!
No hot water in hotel room 511. Water was barely warm, was really disappointing for a upmarket hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

balinda

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nightmare surprise
If you want to be in a place where you are shocked, hurt, and given the runaround, i would suggest this place. Notable exception were the valets who did fine work.
Stayed 2 nights in Nov 2024

6/10 Okay

Taiwo

Disliked: Staff & service, property conditions & facilities
Rooms need serious updating (bathroom in particular). This does not appear to be a 4 star hotel at all, it looks like a 3 star. Called guest services 5 times and did not get attended to. The man working in the restaurant had poor customer service skills, he was very unfriendly and rude.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samuel Lee

Stayed 3 nights in Oct 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Jose

Disliked: Staff & service, property conditions & facilities
Hotel is outdated and wore out, staff not prepared and courteous
Stayed 1 night in Nov 2024

6/10 Okay

EMILIO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is getting old
Stayed 2 nights in Nov 2024

2/10 Terrible

Kiara

Stayed 1 night in Nov 2024

10/10 Excellent

Pablo

Stayed 1 night in Oct 2024

8/10 Good

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. I did wish I knew in advance that the hotel offers a shuttle to nearby locations.
Stayed 1 night in Nov 2024

2/10 Terrible

Joey

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was charge twice for the property and you or the hotel wants to reimburse me... I am done with this company, this is the second major issue I have had with you
Stayed 1 night in Nov 2024

10/10 Excellent

Kennia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL OVERALL EXPERIENCE!
Stayed 1 night in Nov 2024

10/10 Excellent

Angelica, Beeville

Stayed 1 night in Sep 2024