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Comfort Suites Northwest - Cy - Fair

2.5 star property

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Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency) | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
13355 FM 1960 West, Houston, TX, 77065
  • Traders Village
    ‪3 min drive‬
  • Berry Center
    ‪10 min drive‬
  • Willowbrook Mall
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Small)

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Small)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Flat-screen TV

Suite, Non Smoking

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Front of property

Hyatt Place Houston-Northwest / Cy-Fair

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1000)
$110 nightly
The price is $110 total
includes taxes & fees
Hyatt Place Houston-Northwest / Cy-Fair

About this property

Comfort Suites Northwest - Cy - Fair

Hotel in FM 1960
A fitness center, a business center, and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Northwest - Cy - Fair offers 56 accommodations with complimentary newspapers and coffee/tea makers. Accommodations have separate sitting areas and include sofa beds and desks. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Suites Northwest - Cy - Fair is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Houston
Comfort Suites Houston
Comfort Suites Northwest Cy Fair Hotel
Comfort Suites Cy Fair Hotel
Comfort Suites Northwest Cy Fair
Comfort Suites Cy Fair
Comfort Suites Northwest - Cy - Fair Hotel
Comfort Suites Northwest - Cy - Fair Houston
Comfort Suites Northwest - Cy - Fair Hotel Houston

Comfort Suites Northwest - Cy - Fair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 815 reviews
Rating 8 - Good. 192 out of 815 reviews
Rating 6 - Okay. 60 out of 815 reviews
Rating 4 - Poor. 26 out of 815 reviews
Rating 2 - Terrible. 30 out of 815 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

What's that stain/ smell?

Stains on walls, bedding, towels, and carpet coupled with several hairs, crumbs and smells made us feel like the room was not cleaned at all like it should have been. The tiny bugs here and there didn't bother us too much, but stacked with other issues, just made us glad to leave. The beds were comfortable, but the really loud train made it hard to sleep well. We should have asked for another room as soon as we got in the room and noticed the shower was leaking bad enough to splash water all over the bathroom floor. Or when I opened the door to the closet and it smelled like someone had peed in there. We were only there a couple of nights, so sucked it up, but won't be back anytime soon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenniber

Stayed 1 night in Mar 2025

10/10 Excellent

Gerisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Leneighah

Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Stayed 2 nights in Mar 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We needed a place to sleep for two nights while our house in under renovation. So, the location was convenient for our situation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a clean large room. Breakfast was decent and easy access to the freeway. The sunrise was beautiful and I woke up to it right outside the large window. I’m extending 2 more days because I really like it
Stayed 1 night in Mar 2025

2/10 Terrible

Broderick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property is not gamer friendly and when I call and ask about connection issues for my PS5 way I was handle was improperly and I will not be returning back.
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Liked: Staff & service
The staff is very friendly and food was good. What I didn't like is some of the furniture need to be updated and the tv is small for the room.
Stayed 7 nights in Feb 2025

10/10 Excellent

Crystal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent hotel
Stayed 1 night in Mar 2025

6/10 Okay

Jesus

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Elias

Stayed 1 night in Feb 2025

4/10 Poor

Lynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay

The facility is very clean with a great atmosphere. The landline phone did not allow me to make an external call due to my cell phone not working, the business center did not function nor did staff seem to have an urgency of fixing the computer. A big roach from outside was in my shower.
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Gwendolyn

Traveled with partner
Liked: Staff & service
Room was gloomy looking. Poor lighting
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with comfortable beds and several dinning options close by
Stayed 1 night in Feb 2025

8/10 Good

Shawn

Traveled with partner
Liked: Staff & service
Everytime we can back at night Texas road house was over flowed into the parking lot, mentioned it to staff they proceeded to let it continue va calling and getting a tow truck to clear private property for its own customers
Stayed 2 nights in Feb 2025

6/10 Okay

Gwendolyn, morrow

Business traveler
Liked: Cleanliness, staff & service
The property was very clean and smelled amazing. However, the water was only warm. I couldn't take my usual hot shower for two days. Some of the furnishings could use updating. Overall, decent place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Josie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and professional. Housekeeping staff were superb.
Stayed 2 nights in Feb 2025

10/10 Excellent

Faisal

Stayed 2 nights in Feb 2025

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room and the kitchen area was nice and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesus D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

JAMES A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the breakfast was more than oatmeal and food bars. The hotel was a nice surprise in many areas for my concerns. The staff was helpful and supportive. The only draw back was limited to one elevator transport. However there wasn't a ton of people using it. Overall I would definitely stay here again.
Stayed 3 nights in Jan 2025