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Comfort Inn & Suites IAH Bush Airport – East

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites IAH Bush Airport – East

BBQ/picnic area
Lobby
Lobby
Premium bedding, down comforters, in-room safe, desk
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Free airport shuttle
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
7014 Will Clayton Pkwy, Humble, TX, 77338
  • Humble Civic Center
    2 min drive
  • Memorial Hermann Northeast Hospital
    3 min drive
  • Deerbrook Mall
    4 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    12 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Comfort Inn & Suites IAH Bush Airport – East

Humble hotel close to Humble Civic Center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Inn & Suites IAH Bush Airport – East offers 61 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, spring water baths, complimentary toiletries, and hair dryers.

This Humble hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 10226 square feet (950 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Comfort Inn & Suites IAH Bush Airport – East is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 PM to 11:00 PM at scheduled times
  • Free self parking on site
  • Uncovered extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,226 square feet of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 6 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Holiday Inn Express Suites Hotel Intercontinental East
Quality Inn Humble
Holiday Inn Express Suites Intercontinental East Hotel Humble
Holiday Inn Express Suites Intercontinental East Hotel
Holiday Inn Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East
Quality Humble
Quality Inn IAH Bush Airport East
Quality IAH Bush Airport East
Comfort & Suites Iah Bush –
Comfort Inn Suites IAH Bush Airport – East
Comfort Inn & Suites IAH Bush Airport – East Hotel
Comfort Inn & Suites IAH Bush Airport – East Humble
Comfort Inn & Suites IAH Bush Airport – East Hotel Humble

Comfort Inn & Suites IAH Bush Airport – East Reviews

Reviews

6.8
Rating 10 - Excellent. 219 out of 645 reviews" "
Rating 8 - Good. 149 out of 645 reviews" "
Rating 6 - Okay. 72 out of 645 reviews" "
Rating 4 - Poor. 74 out of 645 reviews" "
Rating 2 - Terrible. 131 out of 645 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From top to bottom worst stay ever. Horrible check in. Horrible customer service. Place smells.
Stayed 5 nights in Jul 2024

2/10 Terrible

Janet L

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was gross
Stayed 5 nights in Jul 2024

2/10 Terrible

Pamela

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was easy and staff polite. The hotel is very run down. Our bathroom tap was not attached to the counter. The bed was very comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness
The price was excellent. However, neither of the 2 TVs in my room worked because DIRECTV service was down. That pretty much made my stay while in the hotel room boring. And, there was scotch tape, keeping the 3rd floor elevator button on the wall. That was pretty cheap-looking. And, it was hard to find a front desk employee. They preferred to sit in the lobby on the soft sofa rather than stay behind the desk where they belonged. And, when I called several times on different days, no one answered the phone. They were probably talking or texting on the sofa in the lobby, like I saw almost every time I went in and out of the hotel. But, the most important thing was PRICE PRICE PRICE! Come to think of it, the hotel was pretty mediocre. But the price was worth the mediocrity.
Stayed 1 night in Aug 2024

2/10 Terrible

Janet L

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It smelled so bad! Rooms literally had garbage all over the dresser in our son’s room. My daughter almost fell through the floor in her room. They were going to switch rooms to have the staff open the new door to trash on counters etc. We got in after 1am and checked out asked for a refund and got another place to stay by 2am. After traveling it was not what we wanted to do. The gentleman who was working was so kind,apologetic,helpful and just very friendly. I felt bad for him because you could see that he was embarrassed.
Stayed 1 night in Jul 2024

2/10 Terrible

Khalil

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing stay at Comfort Inn & Suites IAH Bush Airport – East. The cleanliness of the hotel was subpar, with several areas visibly dirty and unkempt. Despite advertising an airport shuttle service, it was not provided, causing significant inconvenience. Additionally, the front desk staff was unhelpful and did not handle the situation professionally. I would not recommend this hotel based on my experience.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
I didn’t like being charged for wasting my food on blankets
Stayed 3 nights in Jul 2024

2/10 Terrible

jose

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
My reservation was cancelled without notice until the same afternoon i was scheduled to check in, Hotel claimed they were without Electricity for several days before my reservation, but they didnt bother to let me know earlier, so i could secure another hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness
Stayed 2 nights in Jun 2024

4/10 Poor

Kibwe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A LITTLE DISAPPOINTED
I have one issue that was to be resolved but there was difficulty contacting the manager to solve it. This was very disappointing for me
Stayed 7 nights in Jun 2024

8/10 Good

LOUIS

Stayed 4 nights in Jun 2024

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, room comfort
Bad news
Stayed 1 night in Jul 2024

6/10 Okay

SHERIF

Stayed 7 nights in Jul 2024

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service
Did not stay due to power outage at hotel. Lobby looked closed and dark when i arrived.
Stayed 1 night in Jul 2024

10/10 Excellent

UTPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anu at the front desk is awesome
Stayed 1 night in Jul 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really didn't care for the clerk hospitality, they were not polite or respectful at all. They at like they really didntwant to be there. Also i killed 3 roaches and I found somebody else clothes in my room. Just was not an enjoyable experience.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
it was a spacious room, but when walking in I noticed stains on the carpet which it felt kind of dirty. Overall, the room was okay
Stayed 5 nights in Jul 2024

8/10 Good

Lucy

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
I stayed from Thursday to Saturday. Public areas were a little bit messy on weekdays, only showing cleanliness from Friday to Saturday. I think is due to lack of staff. However, it was good enough for some days.
Stayed 2 nights in Mar 2024

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Facility is dated. Bathroom needed many repairs.
Stayed 2 nights in Jul 2024

4/10 Poor

Katherine

Disliked: Staff & service, property conditions & facilities
The property mentions hotel shuttles for limited hours, but it fails to mention that it only shuttles from the airport during certain hours and shuttles from the hotel during other hours. So depending on your flight time, this shuttle isn’t available. There are no bus options either, so the only way to get to the airport or other locations is to Uber/lyft since the location is not in an area that can be walked. We picked to stay at this location because of the shuttle, so would have stayed somewhere else had we known. It’s false marketing and should be updated on their site. Many things in the hotel were broken too. The front door, elevator, etc. Overall, it was an awful experience.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Don't expect anything
Lady at check-in argued with us about children's service dogs. Got to the room and it was hot. Lowered the temp on the thermostat and it never got below 71. Fold out bed had springs sticking through it. Smoke detectors weren't operating. One was beeping in a room down the hall. No laundry as posted. Water bottle cap was used as a button for the elevator. Very little food for breakfast as it wasn't kept refilled. Room had a funky smell to it. I can't pay the pictures of all the stuff that I mentioned.
Stayed 1 night in Jul 2024

4/10 Poor

Jospeter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

SHERIF

Stayed 1 night in Jun 2024

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was nice and homey
Stayed 1 night in Jun 2024