Comfort Inn & Suites IAH Bush Airport – East

2.5 star property

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Photo gallery for Comfort Inn & Suites IAH Bush Airport – East

BBQ/picnic area
Exterior
Premium bedding, down comforters, in-room safe, desk
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Free airport shuttle
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
7014 Will Clayton Pkwy, Humble, TX, 77338
  • Humble Civic Center
    ‪2 min drive‬
  • Memorial Hermann Northeast Hospital
    ‪3 min drive‬
  • St. Luke Missionary Baptist Church
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪12 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites IAH Bush Airport – East

Humble hotel close to Humble Civic Center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Inn & Suites IAH Bush Airport – East offers 61 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, spring water baths, complimentary toiletries, and hair dryers.

This Humble hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 10226 square feet (950 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Comfort Inn & Suites IAH Bush Airport – East is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 PM to 11:00 PM at scheduled times
  • Free self parking on site
  • Uncovered extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,226 square feet of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 6 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Holiday Inn Express Suites Hotel Intercontinental East
Quality Inn Humble
Holiday Inn Express Suites Intercontinental East Hotel Humble
Holiday Inn Express Suites Intercontinental East Hotel
Holiday Inn Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East
Quality Humble
Quality Inn IAH Bush Airport East
Quality IAH Bush Airport East
Comfort & Suites Iah Bush –
Comfort Inn Suites IAH Bush Airport – East
Comfort Inn & Suites IAH Bush Airport – East Hotel
Comfort Inn & Suites IAH Bush Airport – East Humble
Comfort Inn & Suites IAH Bush Airport – East Hotel Humble

Comfort Inn & Suites IAH Bush Airport – East Reviews

Reviews

6.8
Rating 10 - Excellent. 283 out of 808 reviews
Rating 8 - Good. 166 out of 808 reviews
Rating 6 - Okay. 97 out of 808 reviews
Rating 4 - Poor. 94 out of 808 reviews
Rating 2 - Terrible. 168 out of 808 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ernest Clyde

Traveled with partner
Disliked: Amenities
No coffee in the room. Had to go to desk and request. Only one wash cloth provided. Front parking lot very dark and no overhead lights working or turned on even after 8:30 when earlier reported to desk at 7 pm check in
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 3 nights in Nov 2024

10/10 Excellent

Hyacinth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Latoya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches and bad customer service
ROACHES! They had roaches. Asked hotels.com to me find a different hotel… they were no help the guy didn’t even what to look other hotels for me. Asked Ricki at the front desk to help, he would not help and refused to check me out. said manager Jamie would be in at 10am and is the only person authorized. Left and went to a different hotel. Called next day Jesse answered and when I asked about checking out she hung up on me then claimed it was an accident, then she proceed to say the manager didn’t show up. I would have to wait for the manager. She refused to notify corporate or give corporate number. So in all I was out of 180 bucks. Plus the 250 I had to spend at another hotel. Even hotels.com could have called corporate and had them find me a different hotel. Just trifling!!!!!!!
Roaches
Stayed 3 nights in Nov 2024

6/10 Okay

Kashif

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Overall the property was okay if visiting for a night or maybe two but anything more than that can be an inconvenience. The property advertised there was breakfast onsite but almost for our entire stay (3 to 4 nights), the items for breakfast ran out and there was no replenishment done.
Stayed 4 nights in Nov 2024

6/10 Okay

Diana

Traveled with family
Disliked: Staff & service
Poor front desk knowledge to help with basic information.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went real well.
Stayed 1 night in Nov 2024

6/10 Okay

Kibwe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Donald

Unfair deposit $100
Stayed 1 night in Nov 2024

4/10 Poor

Yinghwa

Disliked: Staff & service, amenities, property conditions & facilities
close proximity to IAH, however the facility is very much beat up, lack of services on site, poor breakfast selections - microwave and hot water not working. Airport shuttle only runs once an hour during service hours. I would not come back next time around!
Stayed 1 night in Nov 2024

10/10 Excellent

Zinnur

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very helpful receptionist.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For breakfast there was no MILK for cereal, no HOT WATER for tea, no JUICE in the juice machine no yogurt, no fruit and the list goes on. The gentleman that checked us in was amazing, so kind, so thoughtful and when I asked where the milk was etc I was informed that he had told his manager from Friday and she was on vacation so she was fully aware and clearly didn’t care that guests were missing all of these items. Again an exceptional young man was working and he is without fault. How do you put out cereal, and there’s no milk…how do you offer tea but the hot water dispenser is leaking and therefore can’t be used.
Stayed 1 night in Nov 2024

4/10 Poor

Cindy, Buckhorn

Traveled with family
Our plane got in at 11:15 pm there was no shuttle service after 11 pm so we took a cab. In the morning we took shuttle back to airport as we were getting transportation to cruise terminal in Galveston. My daughter told the driver where we needed to go and were taken to the wrong terminal. By the time we figured that out we had missed our ride. Very frustrating when the driver does not tell you where he is dropping you off or what airline we needed.
Stayed 1 night in Nov 2024

6/10 Okay

Chinedu

There was no remote
Stayed 5 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice Room and No Roaches this time!
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not informed to the shuttle times for airport and missed the early shuttle. We had a late flight and had to acquire our own taxi because hotel taxi driver did not want to pick us up. The main lobby was playing loud rock n roll music at MIDNIGHT from a radio station that was not fully tuned in and it was cutting in an out and was horrible. The floors and elevator was nasty. The rooms were OK but still felt dirty. It was over all not a good stay.
Stayed 1 night in Nov 2024

6/10 Okay

Christian

Good
Stayed 1 night in Nov 2024

8/10 Good

Jacqueline, Redwood

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Stayed 3 nights in Nov 2024

10/10 Excellent

Marian

Stayed 1 night in Oct 2024

4/10 Poor

Joselyne

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed 1 night for a layover and there was roaches in the bathroom and bedroom
Stayed 1 night in Nov 2024

4/10 Poor

France

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Donisha

Traveled with family
Liked: Amenities
Love the property
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Expected
Overall pretty satisfied for the price. Suite was nice and roomy. TV was a little tricky getting hooked up. Breakfast was more than I expected. Would definitely stay here again.
Stayed 2 nights in Nov 2024

6/10 Okay

Jesus, Milwaukee

Stayed 1 night in Nov 2024