Sonesta Essential NW Houston

2.5 star property

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Photo gallery for Sonesta Essential NW Houston

Seasonal outdoor pool
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
7887 West Tidwell Road, Houston, TX, 77040
  • Baseball USA The Yard
    ‪9 min drive‬
  • Memorial City Mall
    ‪11 min drive‬
  • CityCentre
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

Executive Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sonesta Essential NW Houston

Hotel in Fairbanks
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Sonesta Essential NW Houston offers 115 accommodations with safes and complimentary newspapers. LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sonesta Essential NW Houston features a fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 958 square feet (89 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in November 2019.

Sonesta Essential NW Houston is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 958 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Renovated entire property - November 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hwy. 290/NW
Sonesta Essential NW Houston Hotel
Sonesta Essential NW Houston Houston
Sonesta Essential NW Houston Hotel Houston

Sonesta Essential NW Houston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 321 out of 916 reviews
Rating 8 - Good. 221 out of 916 reviews
Rating 6 - Okay. 122 out of 916 reviews
Rating 4 - Poor. 72 out of 916 reviews
Rating 2 - Terrible. 180 out of 916 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

William

Disliked: Property conditions & facilities
The rooms were fine.
Stayed 3 nights in Mar 2025

2/10 Terrible

Matt

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here - they will give any one access to your room and your things will be gone and then not refund your deposit back . I am filling a negligence lawsuit against this hotel and the owner/operator and the employee conducting shady inappropriate business .

10/10 Excellent

Carroll

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Would absolutely recommend.
Stayed 1 night in Jan 2025

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely disgusting and completely unorganized. The first room they gave me had two cockroaches crawling around before I could even set my bags down. That alone was enough to make me question the cleanliness of the place. I immediately went to the front desk to report it, and they reassigned me to another room—only for me to walk in and find someone already in there! I felt terrible for invading that person’s privacy, but that’s on the hotel for being so careless and unprofessional. The lack of organization and cleanliness here is shocking, and I would never recommend this place to anyone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful night sleep

Perfect location for shopping and having dinner
Stayed 3 nights in Feb 2025

10/10 Excellent

Jame

Stayed 2 nights in Feb 2025

2/10 Terrible

Krystal

Beware there is a deposit at this location. Booked thru Expedia didn't know until I arrived.
Stayed 1 night in Feb 2025

8/10 Good

Jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall place was nice & affordable. Breakfast cleaning staff was rude telling us why we did we use butter for waffle machine instead of of cooking spray & why we didnt pull out our waffle out if it was ready. 1. machine didnt beep 2. What is it to her if i like butter in my waffle. What a way the start the morning. If she didnt feel like working she should of stayed home no wonder why we were the only people at breakfast, she ran all of them off.
Stayed 1 night in Feb 2025

10/10 Excellent

Aleida Raquel

Stayed 4 nights in Feb 2025

10/10 Excellent

Shaquanda

Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nasty and it smelled like old mop . We couldn't get a refund so we had to deal with it.
Stayed 2 nights in Feb 2025

4/10 Poor

Lyndon, san antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The first person that gave me the key to room wrote the wrong room number. I left for a couple of hours before going to my room. I told the new person what happen and he was rude to me an out r what happen
Stayed 1 night in Feb 2025

6/10 Okay

Larry

Business traveler
Disliked: Staff & service, amenities
The deck clerk checked me in, but was in no way friendly, helpful or proactive; she didh't write my room number down, I later had to ask for the wifi password and no mention of any hotel amenities, breakfast serving time, etc. I guess you get what you pay for.... L~
Stayed 1 night in Feb 2025

10/10 Excellent

Eliseo

Business traveler, Traveled with partner
Liked: Amenities
Nice hotel really clean!
Stayed 1 night in Feb 2025

2/10 Terrible

Rolando

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Jose Eloy

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Kathy at the front desk did a great job we stayed at room 322 we saw roaches on walls and bathroom.and on our beds. Breakfasts was good.I loved the waffles and oranges. Jose Olmos 214-560-8601
Stayed 2 nights in Jan 2025

2/10 Terrible

Steven Omotola

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

brenda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Natasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lady That Works Here Front Desk Is Horrible Keep Knocking At My Door Bothering Me And My Kids Complained About My Kids Riding They Bikes Told Management To Not Let Me Extend My Stay Third Floor Is Packed With Roaches Rushed My Kids out The Breakfast Area Her And Lobby Cleaner Sat And Talked About My Kids Pointing They Finger Just A Nightmare And No One Deserves THIS TYPE OF TREATMENT JUST SAD. AND I WILL NEVER STAY HERE AGAIN
Stayed 3 nights in Dec 2024

10/10 Excellent

Aida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Sleepover

This is an older motel. We were in town for christmas and were not planning on staying. However, it got really late and we found the hotel closest as it was pouring rain. The staff was so so friendly, the hotel smelled and looked very clean. It is older and a little outdated but the price was really good to lay our heads down. The place was clean the bed was comfy. Dont expect fancy, but u do receive great service and clean place.
Stayed 1 night in Dec 2024

8/10 Good

Ivan edgardo

Stayed 3 nights in Dec 2024

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Nov 2024

6/10 Okay

Charles

It kinda nice but the bathroom has soap and shampoo dispensers but this is my 3rd stay and those dispensers are always empty
Stayed 2 nights in Dec 2024

2/10 Terrible

Md ali reza

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I checked in with my family the room and bathroom was full of roaches. Even the furniture in the room was very dirty too. Very dissatisfied.
Stayed 2 nights in Nov 2024

2/10 Terrible

Keldrick

Disliked: Cleanliness, staff & service, property conditions & facilities
place had bug infestation in room elevator did not work for whole stay
Stayed 1 night in Aug 2024