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Candlewood Suites Houston Medical Center by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Houston Medical Center by IHG

Exterior
Exterior
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
10025 S Main Street, Houston, TX, 77025
  • NRG Park
    ‪17 min walk‬
  • NRG Stadium
    ‪2 min drive‬
  • MD Anderson Cancer Center
    ‪5 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

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About this property

Candlewood Suites Houston Medical Center by IHG

Hotel in South Main
A 24-hour fitness center, a 24-hour business center, and a business center are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Houston Medical Center by IHG offers 80 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. An area shuttle within 3 miles, a shopping center shuttle, and a train station pick-up service are complimentary for guests. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Candlewood Suites Houston Medical Center by IHG has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Candlewood Suites Houston Medical Center by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 261 out of 772 reviews
Rating 8 - Good. 248 out of 772 reviews
Rating 6 - Okay. 120 out of 772 reviews
Rating 4 - Poor. 72 out of 772 reviews
Rating 2 - Terrible. 71 out of 772 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Dana

Traveled with group
Disliked: Property conditions & facilities
There were only 2 big towels. Not hand towels, wash cloths, or bath mat. The suites only have an air conditioner in the living room not the bedroom. Its old and has really gone down since i stayed 2 uears ago.
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Stayed 3 nights in Mar 2025

2/10 Terrible

Barbara

Traveled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

LILIA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as how the website described it
Stayed 1 night in Mar 2025

4/10 Poor

Brooke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent stay, no ice machine, limited linens for couch bed, wouldn't hurt the vacuum to hit the carpet.
Stayed 2 nights in Mar 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motels have better service..wow

I never saw a hotel that makes you do your own room service. I’ve been treated better in motels.
Stayed 4 nights in Mar 2025

4/10 Poor

Skylar

Disliked: Cleanliness, property conditions & facilities
Was dirty
Stayed 1 night in Mar 2025

2/10 Terrible

Isabel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not in a good area safety wise. It’s an old building, felt dirty and looks dirty, smelled bad in the room, dirty like mildew smell in room. I would never stay at this place again and pay that price. Never again
Stayed 2 nights in Feb 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a let down!

The hotel was much more rundown and not maintained as in the picture. The lobby as well as the floor we were on had the worst smell as of someone was smoking something. The bedding was dingy. I couldn’t get out of there fast enough!
Stayed 1 night in Feb 2025

2/10 Terrible

Kamyra

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a nasty smell immediately as we stepped off the elevator, the fridge was making loud noises all night, there were cockroaches crawling up the walls and over the counters, there was no soap in the bathroom, the vending machines were totally empty, the coffee machine in lobby was broke, the clerk took about 15 minutes to check us in, and a barking dog all night in the room next to us
Stayed 2 nights in Feb 2025

4/10 Poor

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They over sold rooms people reserved months ago . Because a convention came in town. No towels .people waiting for rooms to be cleaned at almost 6 check in is 3
Stayed 1 night in Feb 2025

4/10 Poor

Kristoffer, Arlingtont

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were many homeless people wandering around nearby. The lobby smelled like smoke/THC being masked by an air freshener.
Stayed 1 night in Feb 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tanusree

Liked: Staff & service
Good overall, there was no tv remote, no trash can in kitchen and chair was not clean. Some red water came out from bathtub faucet when opened first time. Overall good.
Stayed 1 night in Feb 2025

2/10 Terrible

Salih

Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo, Harlingen

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Jan 2025

8/10 Good

Thomas

Stayed 2 nights in Jan 2025

4/10 Poor

Stephen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water on day of stay, Facility blames City of Houston.
Stayed 1 night in Jan 2025

8/10 Good

Gordon

Stayed 2 nights in Jan 2025

10/10 Excellent

KADAMBARI

Stayed 1 night in Nov 2024

6/10 Okay

James

Business traveler, Traveled with partner
Probably will not stay there again. Other properties in the area are much better. Homeless camped out right in front of the building.
Stayed 2 nights in Dec 2024

2/10 Terrible

RAFAELA

Stayed 3 nights in Nov 2024

4/10 Poor

edmond

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not a pleasant experience

It was difficult find the driving entrance to the hotel. The facility was an older facility without hardly any upgrades or general maintenance. The halls, elevator and room reeked of cigarette smoke. The receptionist was cordial and pleasant.
Stayed 1 night in Nov 2024