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The Hotel Hot Springs

3.0 star property

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Front of property
Terrace/patio
Aerial view
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪3 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

  • Sleeps 2
  • 1 King Bed

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The price is $133
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$167 total
includes taxes & fees
Apr 17 - Apr 18
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About this property

The Hotel Hot Springs

3-star Hot Springs hotel, connected to the convention center in Downtown
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and room service (during limited hours). A complimentary area shuttle within 7 miles is available for guests. Complimentary self parking is available on site, along with a car charging station.

The Hotel Hot Springs is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1032 out of 1737 reviews
Rating 8 - Good. 436 out of 1737 reviews
Rating 6 - Okay. 158 out of 1737 reviews
Rating 4 - Poor. 74 out of 1737 reviews
Rating 2 - Terrible. 37 out of 1737 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Hua

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 8th floor with beautiful views. We are not fond of the mattress, but everything else is beyond our expectation. This is definitely a great hotel with the good price we get.
Stayed 1 night in Dec 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Building was clean nice hotel. Breakfast was sub-par.
Stayed 1 night in Dec 2024

10/10 Excellent

Ennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Location to downtown Hot Springs was great. Price was very reasonable.
Stayed 4 nights in Dec 2024

6/10 Okay

Robie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was very convenient & close to where we wanted to go but it was dirty. The ac filter was horrible and there was hair all over the room and floor and had a slight smell of wet dog.
Stayed 1 night in Dec 2024

8/10 Good

Ariel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not what I expected
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here multiple times, they have an awesome restaurant and transportation to the race track. Walking distance to down town?
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location. Walking distance of downtown and the park but far enough away to be quiet in the evening.
Stayed 3 nights in Dec 2024

8/10 Good

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bambi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kristie, Culver City

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property is absolutely filthy and feels like an hourly motel. Room is dusty, dirty, and sheets had hairs all over them as if they were not even changed from the previous guests. Disgusting. Will never return.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronnie

Stayed 2 nights in Dec 2024

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST
THE BEST HOTEL IN HOT SPRINGS
Stayed 1 night in Dec 2024

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience to shopping and restaurants is great. Would stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Regina

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff: Front desk and bell hops were very informative, helpful, and friendly. Rooms: Nice square footage on the 2 Queen bed rooms. I liked the fact that there was no carpet. Beds: Hard and uncomfortable. Sheets brown stains and holes. We found a partial fake eyelash in the sheets of one room. Could not get a good night sleep due to the uncomfortable mattress/pillows and the nasty sheets. Bathroom: Nice size. Hair was all over the shower and floors. It was also dusty. The door was a barn house style that would not close all the way or lock. On the last day we spotted a roach on the floor. Location: Excellent- we could walk to downtown and Hot Springs National Park. The Hotel also offers a shuttle to local attractions. I gave it a four based on location and staff. The nasty sheets and room should have bumped it down to three stars.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for an event and had easy access to the convention center. Only downside if you dont want to vallet is the parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Texarkana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe and free parking
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Saff and service was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Uddhav

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Fatema, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and walking distance from Bathhouse Row and downtown district. Many options for eating in the area as well as in the hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Julie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We had to have the staff come and sweep the floors after we checked in because there was hair and dirt in several places. The body wash and conditioner were empty
Stayed 1 night in Dec 2024

10/10 Excellent

gray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and price
Very clean and just off of main street.
Stayed 2 nights in Dec 2024

8/10 Good

Ada

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se puede mejorar.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Angie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom was filthy and staff didn’t care nor apologized when I asked if it could be cleaned. They did not clean the bathroom from the prior guest. There was hair that looked like pubic hair in our bathroom sink and a display of long reddish hair on our shower walls. Never will stay here again!
Stayed 4 nights in Dec 2024