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The Hotel Hot Springs

3.0 star property

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Lunch and dinner served, American cuisine
Lobby sitting area
Aerial view
King Room 1 | In-room business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪7 min walk‬
  • Oaklawn Racing Casino Resort
    ‪5 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(177 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(141 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Hot Springs

3-star Hot Springs hotel, connected to the convention center in Downtown
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and room service (during limited hours). A complimentary area shuttle within 3 miles is available for guests. Onsite parking is available (surcharge), along with a car charging station.

The Hotel Hot Springs is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 12 per night)
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per night
  • Valet parking fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1085 out of 1807 reviews
Rating 8 - Good. 451 out of 1807 reviews
Rating 6 - Okay. 157 out of 1807 reviews
Rating 4 - Poor. 73 out of 1807 reviews
Rating 2 - Terrible. 41 out of 1807 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesse

Stayed 1 night in Jan 2025

6/10 Okay

Alicia

Traveled with family and small children
Room could be cleaner. It did not look like the baseboards have ever been cleaned. The bathroom floor was dirty and the floor arounds beds sticky. The carpet in hallways were also filthy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Amenities
Excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The View

We were here celebrating our 10 year wedding anniversary!!! The stay was amazing the room was just the right size. We were on the 14th floor with and awesome view! We loved it and we will be back! Everything and everyone were outstanding!
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First experience to the park.

Hotel was walkable to Hot Springs National Park for those capable of doing the six to eight block walk. Parking structure appeared secure and one block walking distance from hotel. Valet is available. Not quite as easy of a walk to the park or bath row if elderly and difficulty in walking. Area appears to be safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda, Chico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, had a parking garage and was able to walk to all of downtown. Friendly staff, the breakfast was good and even received free drink vouchers (up to $6 each) for one night. Had a nice view of downtown and the location couldn't be beat, would definitely stay there again.
Stayed 2 nights in Apr 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Senae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved- We loved the location. We could walk to area attractions. The breakfast had a good selection and they kept the food stocked and fresh even during busy times. We enjoyed dinner and drinks at the hotel restaurant. The staff were friendly. Didn’t love- Our neighbor was talking very loudly and letting the door slam day and night until 2am, which made it hard to rest. And we were out of towels for a whole day. We asked for towels in the morning, again mid-day, again in the evening, and walked down to the desk that night to get them.
Stayed 2 nights in Mar 2025

8/10 Good

Salomon

Stayed 1 night in Apr 2025

10/10 Excellent

Tamisha, Walnut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the VIP price. Location was great with quich access to the downtown strip and the convention center.
Stayed 2 nights in Apr 2025

10/10 Excellent

JOSEPH

Liked: Amenities
Great service, great location
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Location can’t be beat! The rooms are dated but comfortable. The entire staff is 10/10!
Stayed 1 night in Apr 2025

10/10 Excellent

Revonda

Stayed 1 night in Apr 2025

10/10 Excellent

Judith

Stayed 2 nights in Mar 2025

8/10 Good

Kenneth, Fayetteville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We compared The Hotel with The Waters and the Arlington. Best price for a quality place to spend the night!
Stayed 1 night in Apr 2025

4/10 Poor

Kandice

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to get out of the shower to go get body wash from my car. Also some clorox wipes because the bathroom floor was disgusting. Caucasian hair everywhere and in shower and i am very bald black person. When i mentioned it to the girl at the front desk she looked me square in the face and asked "so what do you want, Some fresh towels or something?" I simply walked away. The next morning i took my food from the refrigerator and sat it on the table while pulled my car around front and tiok my bag down. Was downstairs for a smoke maybe 10-15 minutes. When i returned my room was cleaned, food in the garbage and my clorox wipes and snacks on the housekeeping cart!!! Housekeeping was still in the room. I went back downstairs to "checkout" and let them know of the situation. The guy says, "but you didn't say anything until now?" I told him i let the girl last night know that my room wasnt up to par and she asked if i needed towels. I asked if they could replace my lunch because now i have to go buy more food. He said "well we don't open until 5." So basically i was prematurely evicted from my room that was already paid for 2.5 hrs before checkout time. All this before 10am and checkout is at 12pm. I didnt even get to tell him about the blood splatter, or dried semen on the headboard on the bed i didnt sleep on. Hotel was remodeled nice , service was sh!t.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Bridget at the front desk is top notch. Super friendly and informative. The bellman was so accomodating and helpful. I think his name was Ryan. The only complaint is the cleanliness. Our walls and baseboards were filthy. There was a huge dried coffee still on walls under office desk and other various areas on wall that need to be wiped down. The baseboards super dusty. Other than that everything is top notch and I will be back.
Stayed 2 nights in Mar 2025

8/10 Good

Mireya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for price.

Great location, good hotel for price. Good location for those that want to be close to bathrow but away from the noise. Con: no pool and parking is a block away.
Stayed 2 nights in Mar 2025

6/10 Okay

Jordan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was nice and clean but down stairs lobby bathroom had roaches next to the toilets.
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Apr 2025

6/10 Okay

Kimberly

Location
Stayed 2 nights in Mar 2025

2/10 Terrible

Bill

Stayed 4 nights in Mar 2025

8/10 Good

Edwin

Stayed 2 nights in Mar 2025