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The Hotel Hot Springs

3.0 star property

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Lobby sitting area
Terrace/patio
Front of property
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bank of the Ozarks Arena
    ‪3 min walk‬
  • Hot Springs National Park
    ‪4 min walk‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.2 out of 10
Wonderful
(155 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(124 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Hot Springs

3-star Hot Springs hotel, connected to the convention center in Downtown
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and room service (during limited hours). A complimentary area shuttle within 7 miles is available for guests. Complimentary self parking is available on site, along with a car charging station.

The Hotel Hot Springs is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1002 out of 1677 reviews
Rating 8 - Good. 420 out of 1677 reviews
Rating 6 - Okay. 149 out of 1677 reviews
Rating 4 - Poor. 72 out of 1677 reviews
Rating 2 - Terrible. 34 out of 1677 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls day out
Great location and very comfortable
Stayed 1 night in Nov 2024

8/10 Good

Sherroslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good! Shower needs repair.
Stayed 2 nights in Nov 2024

6/10 Okay

Megan

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The property was pretty and fairly recently renovated. Free parking is 2 blocks away. My room seemed cleaned when I walked in but I was greeted by a large roach when I turned on the bedside lamp.
Stayed 1 night in Nov 2024

10/10 Excellent

linda, idabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Nov 2024

10/10 Excellent

Cory

Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Stayed 1 night in Oct 2024

10/10 Excellent

AIDA

Stayed 2 nights in Nov 2024

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Room was clean and comfortable. The elevators were quick and smooth going up or down. Location was great for walking to many shops, restaurants, and experiencing some of the history of Hot Springs. This was our second stay at this hotel and plan on coming back for a longer stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our sleeping accommodations were good. The breakfast really needs some help. A few more choices like toast, bagels, the food was not held at temp. Great location. We have stayed here 2 times and will return.
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanne

Traveled with family
Stayed 3 nights in Nov 2024

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked that it was just far enough off main drag to reduce traffic noise but still very convenient & walkable
Stayed 4 nights in Nov 2024

10/10 Excellent

Shera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a gem!
The Hotel Hot Springs is a hidden gem. We were so pleased with everything from beginning to end. The staff were so friendly and bend over backwards accommodating. Our room was very nice and had a great view. We will definitely be staying here again.
Stayed 2 nights in Nov 2024

8/10 Good

JAMES

Traveled with family
Disliked: Amenities
It’s a nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Ranya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, and it was quiet. Howe er, towles were stained, cleanliness is horrible. I would never chose that place based on the cleanliness alone.
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Marcus

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it's walkable to bathhouse row.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jack, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Clean. Walking distance to food, amusements, attractions, hiking, etc.
Stayed 8 nights in Oct 2024

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place to stay it’s within walking distance to bath house row
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Diana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bathroom floor was dirty, as well as the headboard from hands and greasy heads. The entry and bathroom doors were smeared up with finger and hand prints from former guest's hands.
Stayed 2 nights in Nov 2024