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Candlewood Suites Hot Springs by IHG

3.0 star property

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Photo gallery for Candlewood Suites Hot Springs by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning

Explore the area

Map
3404 Central Ave, Hot Springs, AR, 71913
  • Oaklawn Racing Casino Resort
    ‪2 min drive‬
  • Hot Springs National Park
    ‪5 min drive‬
  • Bathhouse Row
    ‪5 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Studio Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Interior

Holiday Inn Express & Suites Hot Springs by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
$113 nightly
The price is $113 total
includes taxes & fees
Holiday Inn Express & Suites Hot Springs by IHG

About this property

Candlewood Suites Hot Springs by IHG

3-star hotel in Midtown
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Housekeeping is available on request.
Candlewood Suites Hot Springs by IHG offers 95 accommodations with DVD players and coffee/tea makers. Rooms open to balconies or patios. These individually furnished accommodations include desk chairs. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Candlewood Suites Hot Springs by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Complimentary self parking is available on site.

Candlewood Suites Hot Springs by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Games
  • Library
  • Seasonal outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
3 total (up to 176 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood HOT SPRINGS
Candlewood Suites HOT
Candlewood Suites HOT Hotel
Candlewood Suites HOT Hotel SPRINGS
Candlewood Suites HOT SPRINGS
Candlewood Suites Hot Springs Hotel Hot Springs
Candlewood Suites Hot Springs Hotel

Candlewood Suites Hot Springs by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Jacksonville

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is usually a good facility; I have stayed there before. They were in a remodel and still trying to accommodate guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and was a very nice stay!!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good. Disappointed with condition of facility. Room had a bad odor. Furnishings in room were weary looking.
Stayed 1 night in Feb 2025

10/10 Excellent

Latonda

Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolynn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Senior discount would be nice
Stayed 2 nights in Feb 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service
Clean, quiet, comfortable bed. The bathroom needs some maintenance. Dripping tub faucet.
Stayed 1 night in Feb 2025

8/10 Good

Ismael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Front desk staff were awesome. Very clean and comfortable rooms.My wife has bad back and the mattress was very supportive and comfortable for her. Would recommend this to anyone staying in Hot Springs.
Stayed 2 nights in Jan 2025

8/10 Good

Cindy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
The staff was always polite and friendly. Room was clean and layed out well. Great showers with great water pressure. Chairs in the room were well worn out. Could not use room key to get in and out of hotel. I felt this was a security issue, however the hotel was in progress of a renovation. I am sure all will be updated soon.
Stayed 2 nights in Jan 2025

4/10 Poor

Renda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited channels on the tv, I love watching tv. Disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Oaklawn,staff were very friendly,clean!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Traveled with partner
This hotel has consistently delivered a good stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Carolyn

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Booked the room over Thanksgiving weekend for my wedding anniversary. The room was clean but VERY dated. The bathroom didn't have a vanity. So there was no place to put my toiletries. The TV was very small. Overall the room was clean but is despite of need of some cosmetic updates. Also the staff was amazing and very professional.
Stayed 3 nights in Nov 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my most pleasant experiences staying at a hotel. It’s not fancy but very proper. The staff is kind and accommodating.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lakesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly. The room was clen and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Renda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No response
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very safe place clean, convent, safe its older ,but very nice beds are comfortable I highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kassondra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from cleanliness to amenities. Very nice staff and convenient to everything. Will definitely stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Mr

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Did not tell me they were under renovations in other rooms/floors. Did not attempt or provide me the opportunity to move to a quieter room or area. Did not mention there is also construction across the street. Construction started approximately between 7 and 8 a.m. The air conditioner in my room was so loud I coild brely have a discussion with my spouse. The air conditioning also shut off late during the night and did not cycle, causing a very irritable nights sleep. These things were not brought to my attention and I feel they were dishonest in choosing my room and rate. I could have easily stayed somewhere else. I will not be back to this location even though I frequent Hot Springs.
Stayed 1 night in Aug 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024