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Candlewood Suites Hot Springs by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Hot Springs by IHG

Exterior
Exterior
Fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

Map
3404 Central Ave, Hot Springs, AR, 71913
  • Family Fun Park
    ‪3 min walk‬
  • Oaklawn Racing Casino Resort
    ‪17 min walk‬
  • Central Bowling Lanes
    ‪20 min walk‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

Premium bedding, down comforters, pillowtop beds, individually furnished

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible

Premium bedding, down comforters, pillowtop beds, individually furnished

Studio Suite, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, down comforters, pillowtop beds, individually furnished

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually furnished

Studio Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Interior

Holiday Inn Express & Suites Hot Springs by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is $204
per night
$234 total
includes taxes & fees
Mar 15 - Mar 16
Holiday Inn Express & Suites Hot Springs by IHG

About this property

Candlewood Suites Hot Springs by IHG

Hotel in Midtown
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Housekeeping is available on request.
Candlewood Suites Hot Springs by IHG offers 95 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Candlewood Suites Hot Springs by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Complimentary self parking is available on site.

Candlewood Suites Hot Springs by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Games
  • Library
  • Seasonal outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
3 total (up to 176 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood HOT SPRINGS
Candlewood Suites HOT
Candlewood Suites HOT Hotel
Candlewood Suites HOT Hotel SPRINGS
Candlewood Suites HOT SPRINGS
Candlewood Suites Hot Springs Hotel Hot Springs
Candlewood Suites Hot Springs Hotel

Candlewood Suites Hot Springs by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Carolyn

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Booked the room over Thanksgiving weekend for my wedding anniversary. The room was clean but VERY dated. The bathroom didn't have a vanity. So there was no place to put my toiletries. The TV was very small. Overall the room was clean but is despite of need of some cosmetic updates. Also the staff was amazing and very professional.
Stayed 3 nights in Nov 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my most pleasant experiences staying at a hotel. It’s not fancy but very proper. The staff is kind and accommodating.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lakesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly. The room was clen and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Renda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No response
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very safe place clean, convent, safe its older ,but very nice beds are comfortable I highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kassondra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from cleanliness to amenities. Very nice staff and convenient to everything. Will definitely stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Mr

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Did not tell me they were under renovations in other rooms/floors. Did not attempt or provide me the opportunity to move to a quieter room or area. Did not mention there is also construction across the street. Construction started approximately between 7 and 8 a.m. The air conditioner in my room was so loud I coild brely have a discussion with my spouse. The air conditioning also shut off late during the night and did not cycle, causing a very irritable nights sleep. These things were not brought to my attention and I feel they were dishonest in choosing my room and rate. I could have easily stayed somewhere else. I will not be back to this location even though I frequent Hot Springs.
Stayed 1 night in Aug 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great other than the swimming pool was dirty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my room it was like a small apartment. The only thing I would change was the hall carpet but the front desk said that was being replaced soon. I do wish there was a pool but otherwise it was great
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Khalilah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day at the ball field, y would have been nice to jump in pool. At least AC worked excellent.
Stayed 1 night in Jun 2024

8/10 Good

Melton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 2 nights in Jun 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing and they made our stay over the top. Perfect it was absolutely comfortable clean and we will love to come back.
Stayed 1 night in Jun 2024

10/10 Excellent

Ernetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024