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Hotel do Canal

4.0 star property

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Classic Plus Double or Twin Room | Minibar, in-room safe, desk, laptop workspace
Double or Twin Room (Pico View) | Mountain view
Double or Twin Room (Pico View) | Mountain view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Largo Dr. Manuel de Arriaga, Faial - Azores, Horta, 9900-026
  • Horta Historic Center
    ‪1 min walk‬
  • Peter's Scrimshaw Museum
    ‪1 min walk‬
  • Horta Harbour
    ‪1 min walk‬
  • Horta (HOR)
    ‪16 min drive‬

Room options

View all photos for Double or Twin Room (Pico View)

Double or Twin Room (Pico View) | Minibar, in-room safe, desk, laptop workspace

Double or Twin Room (Pico View)

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Plus Double or Twin Room

Classic Plus Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Classic Plus Double or Twin Room

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Aerial view

Azoris Faial Garden

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.4 out of 5, Excellent, (212)
The price is $63
per night
$65 total
includes taxes & fees
Feb 21 - Feb 22
Azoris Faial Garden

About this property

Hotel do Canal

4-star Horta hotel with marina
A marina, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hotel do Canal offers 103 accommodations with minibars and safes. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Horta hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

A marina and a health club are featured at the hotel. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a marina, Hotel do Canal features a health club and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 2530 square feet (235 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. Onsite covered self parking is complimentary.

Hotel do Canal is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Clipper Restaurant - This restaurant serves breakfast, lunch, and dinner.
Clipper Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22.50 for adults and EUR 11.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clipper Bar
  • Clipper Restaurant

Things to do

  • Billiards/pool table
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,530 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Marina
  • On the bay
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 38.0 per night
Cribs (infant beds) are available for EUR 19.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Crib (infant bed) fee: EUR 19.0 per night
  • Rollaway bed fee: EUR 38.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Canal Horta
Hotel Canal Horta
Do Canal Horta
Do Canal Hotel Horta, Faial Island
Hotel Do Canal Horta, Faial Island
Hotel Canal
Hotel do Canal Hotel
Hotel do Canal Horta
Hotel do Canal Hotel Horta

Hotel do Canal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 255 reviews
Rating 8 - Good. 86 out of 255 reviews
Rating 6 - Okay. 26 out of 255 reviews
Rating 4 - Poor. 7 out of 255 reviews
Rating 2 - Terrible. 3 out of 255 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart, Riverhead

Stayed 7 nights in Sep 2024

10/10 Excellent

Michael, Westport

Stayed 3 nights in Sep 2024

10/10 Excellent

mousumi

Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Stayed 3 nights in Jul 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, within walking distance to many attractions, shopping and restaurants. The hotel was clean, but could use some updating. Staff was very friendly and helpful.
Stayed 6 nights in Apr 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024

4/10 Poor

Donna, Hudson

Business traveler, Traveled with family
Disliked: Amenities
Book another hotel. Customer service stinks.
Stayed 11 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Alan

Traveled with family
This is a mediocre hotel, maybe the best in Faial, but mediocre. We would have been happier for the 3 days here if we could have gotten our room cleaned and some fresh towels.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sze Man

Stayed 3 nights in Oct 2023

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone went above and beyond to always help with anything. They have a well run establishment and they all work together as a team. I would highly recommend this hotel.
Stayed 5 nights in Aug 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay
Stayed 3 nights in Aug 2023

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff at this property. I like the convenience of being so close to diveazores.
Stayed 2 nights in Aug 2023

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make it amazing and it’s easy walk to scuba diving and fishing boats
Stayed 1 night in Jul 2023

10/10 Excellent

Douglas M

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Du Canal is a beautiful property. The room was spacious, well appointed and clean. We had a view of the Harbor and it was a short walk to just about everything in town. The staff was so courteous and helpful. We will definitely stay here again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people, perfect position.
Stayed 7 nights in May 2023

10/10 Excellent

alice L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Horta, super friendly and helpful staff, onsite restaurant and great gym.
Stayed 1 night in Mar 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the waterfront which in the azores: in my opinion, is the place to be.
Stayed 2 nights in Oct 2022

8/10 Good

JOHN

Traveled with partner
Was ok Nothing special.
Stayed 2 nights in Sep 2022

8/10 Good

alzira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Aug 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
I feel that the hotel needs upgrading, and cleanliness could be improved
Stayed 13 nights in Aug 2022

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
Worth the trip
We had a wonderful time in a place that is pristine especially for the Atlantic Ocean, weather was unreal and plenty to do.
Stayed 4 nights in Aug 2022