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Best Western Maple City Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Maple City Inn

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Lobby
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
1 Canisteo Sq, Hornell, NY, 14843
  • Hornell Erie Depot Museum
    7 min walk
  • Railhead Brewing Company
    13 min walk
  • J C's Cafe
    6 min walk
  • Hornell Bus Station
    6 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Room

Days Inn by Wyndham Hornell NY

Breakfast included
Pet friendly
Parking included
Free WiFi
3.4 out of 5, (645)
The price is $77
per night
$86 total
includes taxes & fees
Jan 8 - Jan 9
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About this property

Best Western Maple City Inn

Hornell hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
Best Western Maple City Inn offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Maple City Inn features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

Best Western Maple City Inn is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per day, plus a deposit of USD 40 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Best Western Maple City Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 281 out of 632 reviews" "
Rating 8 - Good. 240 out of 632 reviews" "
Rating 6 - Okay. 71 out of 632 reviews" "
Rating 4 - Poor. 29 out of 632 reviews" "
Rating 2 - Terrible. 11 out of 632 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Liked: Staff & service
quality of room service. Towels were not replaced without asking...
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thrilled with the accomodations and the staff. For a busy weekend with college football and NASCAR, they were well staffed and very pleasant. The breakfast setup was more than we hoped for and a great start to the day. As it's a convenient location for our activities, we will definitely be back.
Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Annette

Stayed 1 night in Aug 2024

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and professional. Breakfast buffet was adequate, eggs and sausage a bit on the salty side but all in all a nice quick breakfast. Can't go wrong with bagels and cream cheese, waffles and fresh fruit. Location is convenient to restaurants and shopping. Especially recommend the Texas Cafe, great menu and staff. We also visited the the Bullseye Cafe, darts and axe throwing for the adventurous. For Veterans, the VFW is only a block away.
Stayed 3 nights in Aug 2024

10/10 Excellent

Reuben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very clean but that's it!
Recently remodeled so the rooms are very clean. The bed was extremely uncomfortable and the free breakfast was not good.
Stayed 1 night in Aug 2024

8/10 Good

Liwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area is dark and driving in feels a little unsafe. Once inside, slept like a baby.
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tanja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, comfortable
Stayed 1 night in Aug 2024

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated how the staff all worked together to make sure that we had an enjoyable stay. They all were willing to provide assistance whether you needed a roll of toilet paper or to fill your water bottle and didn't say that isn't my job.
Stayed 5 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!!!
Very good for the price…Clean and quite !!!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Overall is good and typical best western but the towels and bedding looked suspiciously not cleaned. Heater needed fix. When it was turned on, it smelled burnt.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the hotel an hour early and they allowed us to checked in. The staff were friendly. The hotel is a bit older but well maintained and clean. Decent breakfast selection. It was a great stay. Will definitely book again the next time we visit in the area.
Stayed 1 night in Aug 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Clean. Convenient and reasonably priced
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to downtown restaurants. Friendly staff at front desk upon arrival and at breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Beth

Since my reservation was made thru Expedia and I paid in advance - the hotel said they could not honor my AAA discount which was disconcerting to me. No attempt was made to adjust the rate and I saw no place on Expedia where it states this policy. I will not pay in advance again and will not book thru Expedia. Regarding hotel - at the breakfast buffet there was a bowl of oranges and some had big spots of fuzzy mold. The attendant was very anxious to shut things down slightly before 10:00 am.
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Stayed 1 night in Jul 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024