Pacific Marina Inn Airport Hotel

2.0 star property

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Photo gallery for Pacific Marina Inn Airport Hotel

Lobby lounge
Lobby lounge
Interior detail
Terrace/patio
Outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry

Explore the area

Map
2628 Waiwai Loop, Honolulu, HI, 96819
  • Honolulu Harbor
    ‪6 min drive‬
  • Pearl Harbor
    ‪7 min drive‬
  • Ala Moana Center
    ‪12 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪5 min drive‬

Room options

Standard Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • 341 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (Diamond Head)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 Queen Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Pacific Marina Inn Airport Hotel

Hotel in Western Honolulu
An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Pacific Marina Inn Airport Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Dining options at the hotel include a restaurant and a snack bar/deli. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Pacific Marina Inn Airport Hotel has designated areas for smoking.

Pacific Marina Inn Airport Hotel has a restaurant on site.

Languages

English, Filipino, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 500.00 per stay
  • Resort fee: USD 23.50 per accommodation, per night
The resort fee includes:
  • Faxes
  • Housekeeping
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W01133153-01
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:30 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Pacific
Castle Pacific Marina Airport
Castle Pacific Marina Airport Honolulu
Castle Pacific Marina Inn Airport Hotel
Castle Pacific Marina Inn Airport Hotel Honolulu
Pacific Marina Inn Hotel
Pacific Marina Inn Airport Hotel Honolulu
Pacific Marina Airport Honolulu
Pacific Marina Airport
Pacific Marina Hotel Honolulu
Pacific Marina Inn Airport Hotel Hotel
Pacific Marina Inn Airport Hotel Honolulu
Pacific Marina Inn Airport Hotel Hotel Honolulu

Pacific Marina Inn Airport Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 696 out of 2067 reviews
Rating 8 - Good. 526 out of 2067 reviews
Rating 6 - Okay. 418 out of 2067 reviews
Rating 4 - Poor. 220 out of 2067 reviews
Rating 2 - Terrible. 207 out of 2067 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have appreciated written instructions or diagram to the airport shuttle pickup area. Maybe it was on the hotel’s website…but I could not find it.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Experience

This hotel may qualify as the worst hotel at which I’ve ever stayed. I was not expecting a five star experience given the price point and location, but I also didn’t expect such poor customer service and condition of the room. I thought it would be okay for a day trip to Honolulu from Maui. It began when I arrived. I stood in line for nearly thirty minutes, along with two other guests, as we waited for the team to reconcile operations. They just left us standing there. Why they would choose to do so at peak check in time, around 330pm is beyond me! The check in process is largely a manual paper process which was also aggravating. When I arrived at the room, I was disappointed to see how very outdated it was. There was a microwave and mini fridge in the room, which was nice, but I used neither. The bed had no headboard and moved when I sat down. The sink was at my mid thigh. The shower tile looked grimy and the shelving in the bathroom was dusty. I noticed there was no iron in the room so I responded to a welcome text to ask about getting one as I’d packed a linen jumper to wear the next day. I was told I needed to return to the front desk to check an iron and ironing board out. I asked if it could be delivered to the room & was told no. I was very disappointed by the response, but was not surprised given my initial experience with the front desk staff. The air conditioner was so loud I had to turn it off to sleep & the bed was very uncomfortable. Definitely WILL NOT go back!
Stayed 1 night in Jan 2025

8/10 Good

Mei Lin

Business traveler
Liked: Cleanliness, staff & service, amenities
This is actually a nice place to stay but one noticeable thing is the condition of the building(s). Seen quite a bit of rust on the railings however, with some repairs, new bathroom vents and baseboards this would be a great place to stay. It’s spacious and they have quite a lot of amenities. I would definitely come back.
Stayed 1 night in Jan 2025

10/10 Excellent

Ethree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one night stay

Great stay for one night passing to and from the airport to catch a flight. Rooms are spotless but dated. No big deal for us.
Stayed 1 night in Jan 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Mariia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My flight was delayed, and I needed a place to stay near the airport for a layover. This hotel provided a shuttle service, which was a lifesaver — super convenient! The bed was incredibly comfortable, with a great mattress, and the room was surprisingly quiet given its proximity to the airport. The staff was very friendly and helpful. That said, it’s a budget hotel, and it shows — everything is quite old. For example, my door wouldn’t open, and I had to call guest services for assistance. Still, it was a good option for the price and worked perfectly for a quick overnight stay!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in an industrial warehouse area, although it was close to the airport. The photos in Hotels.com are not upto date. The foyer and room were dated.
Stayed 1 night in Jan 2025

10/10 Excellent

Abraham

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The free airport shuttle was a big plus with friendly front desk staff! The room was large and the beds were comfortable. Simple and basic, but comfortable hotel that was great for our family. There's also a restaurant on siteI highly recommend this hotel!
Stayed 1 night in Dec 2024

6/10 Okay

Laura

Liked: Cleanliness
This hotel is just fine for an overnight layover. The airport transportation is a great perk.
Stayed 1 night in Jan 2025

8/10 Good

Aurora

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate that you offer reusable containers for your soaps and shampoos. I also appreciate pillows that are filled with a filler that is not down. All other aspects of my stay were terrific including cleanliness and customer service.
Stayed 1 night in Jan 2025

6/10 Okay

Diana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel is right by the airport, centrally located if you want to go anywhere on the island. One of my biggest complaints in the room was an issue with the wall, it had air bubbles that were pealing off and holes that are very visible in the bathroom and bedroom. Laudry facilities available on site, you can buy soap at their little convenience store. Iron not available in room, has to be asked for at front desk. Chinese restaurant and lounge on site were a plus. Parking was limited, I guess it's fine since it is one of the few hotels that does not have additional fees for parking. So if you're vacationing on a budget, I recommend this place.
Stayed 4 nights in Jan 2025

8/10 Good

Corrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

The front desk was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oldtime island vibe. Cool staff, very helpful when needed. Saltwater pool ❤️👏🌴
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Brie W

Liked: Cleanliness, staff & service, property conditions & facilities
So great the service!
Stayed 1 night in Jan 2025

10/10 Excellent

Sungmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy spacious free parking!! Very kind staff.
Stayed 2 nights in Jan 2025

6/10 Okay

Samuel

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were only there to sleep for night one of our trip as we arrived at midnight. Wouldn’t recommend for much more than that. More like a motel feel. As out of date everything was relatively clean but no elevator, limited parking. Staff was friendly and welcoming.
Stayed 1 night in Dec 2024

4/10 Poor

Ben, Dawson Creek

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our restaurant was closed so the nearest eating area was a half hr walk at least.
Stayed 1 night in Oct 2024

6/10 Okay

MINDY, FALL RIVER

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The convenience near airport is great, but the noise from it not so much. People love their fireworks in this area and it sounds like WWIII at all hours. The restaurant on site is ok for drinks but the food was frozen snacks. The pool was beautiful and the staff were always attentive. Laundry onsite was helpful w CC for paying. Looks like future train will be running by this property soon, so be prepared for that, but again also convenient. The location was ideal to highways so commuting was quick and easy to all directions. I wouldn’t walk this neighborhood, but the bonus for us was the free parking, when most locations we looked into charged an additional $30 a day.
Stayed 4 nights in Dec 2024

2/10 Terrible

Nikki

Liked: Staff & service
Disliked: Cleanliness
The staff was very nice. The rooms are dirty and nasty. We had two rooms there and both rooms had bugs in the bed and roaches on the wall. The most they would do is ask to have our room and bedding cleaned. We had our bed cleaned just for more bugs to be in it. Wouldn’t even refund. Also it’s very noisy due to its by the air port. The pool is amazing and again the staff were awesome.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tej

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025