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Courtyard by Marriott Waikiki Beach

3.0 star property

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Photo gallery for Courtyard by Marriott Waikiki Beach

2 outdoor pools, sun loungers
Property amenity
Lobby
2 outdoor pools, sun loungers
Suite | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
400 Royal Hawaiian Avenue, Honolulu, HI, 96815
  • Waikiki Beach Walk
    ‪4 min walk‬
  • Royal Hawaiian Center
    ‪5 min walk‬
  • Waikiki Beach
    ‪11 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Studio, 1 Queen Bed, Balcony

Standard Studio, 1 Queen Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Standard Studio, 1 Queen Bed, Balcony

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, Balcony

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony

Junior Suite, 2 Double Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Balcony

  • 398.3 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Corner (Balcony)

Suite, 1 Bedroom, Balcony, Corner (Balcony) | Living area | 42-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Balcony, Corner (Balcony)

  • 399 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Standard Studio, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

Deluxe Room, 2 Double Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Studio, 1 Queen Bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

Similar properties

Reception

Hilton Waikiki Beach Resort & Spa

  • Pool
  • Hot Tub
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (1555)
The price is $196
per night
$285 total
includes taxes & fees
May 15 - May 16
Hilton Waikiki Beach Resort & Spa

About this property

Courtyard by Marriott Waikiki Beach

3-star hotel in Waikiki
2 outdoor pools, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Waikiki Beach offers 404 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Pure Waikiki has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Courtyard by Marriott Waikiki Beach features a full-service spa, 2 outdoor swimming pools, a hot tub, and a 24-hour fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. This 3-star property offers access to a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Courtyard by Marriott Waikiki Beach is a smoke-free property.

Ali'i Coffee Co Waikiki - This coffee shop serves breakfast, brunch, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 61 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ali'i Coffee Co Waikiki

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1969
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.29 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 61.00 per day (in/out privileges)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 103-877-8368-01
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Waikiki Beach
Courtyard Marriott Waikiki Beach
Courtyard Waikiki Beach
Courtyard Waikiki Beach Marriott
Marriott Courtyard Waikiki Beach
Waikiki Beach Courtyard Marriott
Waikiki Beach Marriott Courtyard
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu
Courtyard By Marriott Waikiki Beach Hotel Honolulu
Courtyard Hotel Waikiki Beach
Wyland Waikiki Hotel
Courtyard Marriott Waikiki Beach Hotel
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu
Wyland Waikiki Hotel
Courtyard Hotel Waikiki Beach
Courtyard Waikiki Beach
Courtyard By Marriott Waikiki
Courtyard by Marriott Waikiki Beach Hotel
Courtyard by Marriott Waikiki Beach Honolulu
Courtyard by Marriott Waikiki Beach Hotel Honolulu

Courtyard by Marriott Waikiki Beach Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 289 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 215 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at this property. The room was nothing special, and could of used a small vanity in the bathroom area for your toiletries, because there was nothing to put anything on, when you were taking a shower. Other than that complaint, the room location is fantastic, and the staff was very very friendly. Will definitely stay there again !
Stayed 4 nights in Jan 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2025

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and affordable
Stayed 2 nights in Jan 2025

2/10 Terrible

Amit

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I am a Gold member for Marriott and thought that the standards of Courtyard will be maintained and hence booked 2 rooms (for family for 4) for 8 nights (Dec 23- Dec 31). But to my surprise, this is the worst stay I ever had on my vacation. The only positive point was the location of the hotel. Here is my feedback and hoping people will make informed decision since after the experience I saw the earlier reviews. 1) Rooms are very small and impossible for even 2 people to stay comfortably 2) Bathrooms are terrible - Shower area you will keep hitting your elbow since it is too small 3) Cleaning Staff misses the room cleaning (even though it is alternate days) and when you remind them, they gave the response that it happens during peak season 4) Incorrect info - The hotel staff told us that parking is 15 USD/ day but it was 58 USD. Not a big deal but staff gave wrong info at check-in I think this was not a Courtyard hotel before but has been rebranded as Courtyard. I hope that things improve going forward
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Staff & service
They were very flexible with us using the pool and facilities before we could check in and after we checked out due to flight schedules. Staff were friendly and helpful. However the room was shocking, I am suprised Marriott would put their name on the hotel with these rooms. However we were is a different tower that was an obvious purchase and is being remodeled. Room was old, grimy, grout stained in shower….it was pretty bad….good thing that stuff don’t bother me too much. Location is awesome. Kids loved the hot tub and pool.
Stayed 2 nights in Jan 2025

8/10 Good

Sharon, Pahrump

Stayed 2 nights in Dec 2024

6/10 Okay

Collin LaVoie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Stayed 4 nights in Dec 2024

10/10 Excellent

Marie, East China

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, very helpful staff.
Stayed 2 nights in Dec 2024

2/10 Terrible

KAZUYOSHI

Stayed 4 nights in Dec 2024

2/10 Terrible

KAZUYOSHI

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were not enough towels in the bathroom, so I asked a front desk to have housekeeping stuff to bring more towels. It took more than 3 hours for them to bring the towels. They said that they did not have enough towels....??? We asked a front desk to have a bellman to bring our luggage to the room since my wife and I had bad back. We waited more than 2 hours and finally we gave it up and brought all lauggage by ourselves.
Stayed 2 nights in Dec 2024

4/10 Poor

Avinash

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor condition property. Marriott had acquired a couple of old buildings and put them as hotel. Rooms are small, bathroom is very small. We ran into many issues- Internet not working, phone not working, keys were not working every other day. It’s a cheap motel with a Marriott name, not worth the money
Stayed 8 nights in Dec 2024

4/10 Poor

sally

I did not end up staying here after reading so many really horrible reviews about the bad smells, mold in rooms, old mattresses and noise! These were recent reviews and I was traveling related to a medical issue so did not want any added stress. They did reimburse me for 1/2 of my reservation cost with help from Expedia .
Stayed 2 nights in Dec 2024

4/10 Poor

Ruth

Traveled with family
Disliked: Amenities, property conditions & facilities
We couldn’t open the bathroom door at 4 am and we had to wait until 6 am for someone from the engineering department to fix the lock. Housekeeping is every other day, but it was very superficial. They didn’t vacuum or clean the sinks. One of those days we didn’t have towels. The information in Expedia for this hotel is kind of deceiving. The amenities are not what Expedia shows.
Stayed 5 nights in Dec 2024

6/10 Okay

Venkata Srinivasarao

It’s ok
Stayed 5 nights in Dec 2024

10/10 Excellent

Kevin

Friendly staff Rooms dated and ok. Could use upgrade
Stayed 5 nights in Dec 2024

8/10 Good

Mariejane

Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

David

Traveled with family
Properties are just old and should have advised us of 66.00 parking when we booked. People were awesome and pleasure to work with
Stayed 9 nights in Dec 2024

8/10 Good

Kylee

Stayed 1 night in Dec 2024

4/10 Poor

JOHN ALVIN

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I am a loyal Marriott traveller due to brand, customer service and cleanliness. However, I was disappointed in my recent stay at Courtyard Waikiki. At first entrance at the hotel, we were welcomed and greeted by reception. The main lobby had the Marriott standard and vibe. The staff was courteous and accommodating. As you enter the elevator, you start to see the hotel dated and aged. The elevator handrails was not screwed in well. The carpet was faded. We were situated on the 9th floor where hallway baseboards were peeling paint and light bulbs burnt out (or possible removed to save electricity). As we enter our room, the bed felt and looked clean. But other aspects of the room did not have the Marriott quality. To name a few examples -- drywall was patched. TV remote control was dirty. Metal door hinges were rusty. The worst part of the room was the bathroom which had soap scum on the glass door and mould/mildew around the grout. The sink also had "green ring" around the drain. The hotel has 2nd day cleaning service policy and we had made the front desk aware about our experience on that eve. After arriving from our 2nd day activity, the beds were turned down and tucked in but everything else was the same. Upon our check out, we had advised the front desk management and showed them photos of our experience.

8/10 Good

John

Stayed 2 nights in Nov 2024

6/10 Okay

Edwin

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Conditions of rooms not what was expected/pictured.
Stayed 2 nights in Dec 2024

10/10 Excellent

LA SHAWN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Speedy check in

Quick easy check in
Stayed 1 night in Dec 2024