Overview of Castle Waikiki Grand Hotel

Photo gallery

Featured Image
Outdoor pool
View from Room
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Parking Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationHonolulu Zoo3 min walk
    Popular LocationWaikiki Beach7 min walk
    Popular LocationQueen Kapiʻolani Regional Park15 min walk
    AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)18 min drive

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About this area


Located in Honolulu's Waikiki neighborhood, Castle Waikiki Grand Hotel is in the city center and near the beach. Iolani Palace and Aloha Tower are notable landmarks, and travelers looking to shop may want to visit Royal Hawaiian Center and International Market Place. Check out an event or a game at Aloha Stadium, and consider making time for Honolulu Zoo, a top attraction not to be missed. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Honolulu Zoo - 3 min walk
  • Waikiki Beach - 7 min walk
  • International Market Place - 11 min walk
  • Royal Hawaiian Center - 14 min walk
  • Queen Kapiʻolani Regional Park - 15 min walk

Getting around

  • AirportDaniel K. Inouye Intl. Airport (HNL) - 18 min drive

About this property

Castle Waikiki Grand Hotel

A restaurant, an outdoor pool, and a nightclub are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, self parking, and dry cleaning. All 25 rooms provide conveniences like dining areas and refrigerators, plus free WiFi and TVs with cable channels. Microwaves, coffee makers, and free newspapers are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 17 per night

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Nightclub
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area


  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English


  • Terrace


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hair dryer
  • Shower/tub combination


  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Microwave
  • Paper towels
  • Refrigerator


  • Free local calls
  • Free newspapers
  • Iron/ironing board



Check-in time starts at 3:00 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD $30 per day
Cribs (infant beds) are available for USD $20 per night

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per stay. This fee does not apply to children under 17 years of age.
  • Cleaning fee: USD 190 per accommodation, per stay (varies based on unit and length of stay)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

This property charges the following mandatory cleaning fees at check-out, based on unit size and length of stay: USD 75 for Hotel Room units and USD 85 for Studio units, valid for stays of 1-2 nights; USD 125 for Hotel Room units and USD 135 for Studio units, valid for stays of 3-9 nights; USD 160 for Hotel Room units and USD 190 for Studio units, valid for stays of 10 nights or more.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night
  • Crib (infant bed) fee: USD $20 per night
  • Rollaway bed fee: USD $30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-182-164-6848-01
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

3/5 Okay

Business traveler, Traveled with family
Charged for extra cleaning fee where it never happened the cleaning.
Stayed 3 nights in Jun 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view and the property's proximity to the beach and outdoor activities. The front-desk people were friendly and helpful. The bed was comfortable, and the room stayed cool with the air conditioner. Thank you! The room was a little weird, though, in not having a kitchen sink. Any time I needed to wash my hands or anything else, I had to use the bathroom sink. The TV didn't work well for watching shows, as it kept buffering, but the general WIFI worked well, so I could use my computer. Parking was EXTREMELY confusing. There are multiple parking spaces, for the different hotels on the block, and they are not clearly labeled. After parking in the wrong lot the first time (it was for the hotel next door), there were two possibilities for parking at Castle Waikiki. It was unclear which of the two I was supposed to park in. The first one looked really small and unlikely. The second one was actually labeled with the name of the hotel, so I thought that one was promising. It also had the garage door wide open for entry. When I tried to drive through it, the garage door was menacingly close to falling on the hood of my rental car. Luckily, I backed up just in time. It was pretty awkward to have to back up uphill, though. It turned out to be the other parking lot which goes uphill. Please communicate which parking lot to park in more clearly next time, perhaps even offer to stand next to the correct parking lot. Also, please have a 10-minute parking space out front. Thank you!
Stayed 3 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book this hotel
Don't book this Hotel. The maintenance people leave early in the afternoon. Nothing gets done after 2pm. the television signal in our room broke down and the maintenance guy had left. I asked the receptionist for the business center and he directed me to the hotel next door where I got insulted by the reception. In the evening another receptionist gave me wrong directions to the friday fireworks and we missed them. They kept running out to beach towels, for an hotel next to the beach. They charge a daily cleaning fee, but they don't clean the room. The Tours selling person at the hotel was also bad. He was playing Solitaire on his computer and was absolutely uninterested in giving us any information
Stayed 5 nights in Mar 2020

3/5 Okay

Traveled with partner
Sad face IconDisliked: Property conditions & facilities
The staff is friendly enough. They were accommodating as best as possible.
Stayed 7 nights in Mar 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rundown, not organized
taking my sister for her birthday, paid for ocean view upgrade with two beds. got an email was getting free upgrade, condo with full kitchen'we tried to check in they acted like they could not find our room. was told to wait for manager . they had given my ocean view room away when they upgraded. owner of condo showed up so that room was unavailable.they put us in tiny little room, very cramped and view of wall out the window. next day moved us to another room, no lanai, no view, stove top burners did not work. rooms were dirty and rundown. no maid service, no broom to be found even in storage room to sweep up the sand.very disappointing.desk staff very nice but not organized. was told would receive some refund, checked with staff several times, told 5 to 7 business days. checked again the night before we left, they wanted to know why I waited so long to get this taken care of. would not stay here again
Stayed 9 nights in Mar 2020

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