Romer Waikiki at the Ambassador

4.0 star property

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Photo gallery for Romer Waikiki at the Ambassador

Outdoor pool
Hypo-allergenic bedding, in-room safe, individually decorated
Hypo-allergenic bedding, in-room safe, individually decorated
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Honolulu, HI
  • Waikiki Beach Walk
    ‪6 min walk‬
  • Royal Hawaiian Center
    ‪9 min walk‬
  • Waikiki Beach
    ‪16 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed (Neighborhood View)

  • City view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Partial Ocean View

  • Partial ocean view
  • 1215 sq ft
  • Sleeps 5
  • 2 King Beds

Room, 1 King Bed, Ocean View

  • Ocean view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Partial Ocean View (Bathtub)

  • Partial sea view
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Neighborhood View, 1 King + Sofa Bed)

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible, Ocean View (Roll-in Shower)

  • Ocean view
  • 764 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

Room, 2 Queen Beds (Neighborhood View)

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Mobility Accessible, Partial Ocean View (Roll-in Shower)

  • Partial ocean view
  • 764 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Mobility Accessible, Partial Ocean View (Roll-in Shower)

  • Partial ocean view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Neighborhood View)

  • City view
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • Partial ocean view
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Multiple Beds, Connecting Rooms (Neighborhood View, 1 King + 1 Bunk)

  • City view
  • 250 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bunk Bed and 1 Twin Bed

Room, Multiple Beds (Neighborhood View, Bunk Bed)

  • City view
  • 250 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Romer Waikiki at the Ambassador

4-star hotel in Waikiki
An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Romer Waikiki at the Ambassador offers 368 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Romer Waikiki at the Ambassador features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge. A total renovation of this property was completed in October 2023.

Romer Waikiki at the Ambassador is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Waikīkī Swim&Social Club - This poolside bistro specializes in local cuisine and serves lunch only. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 51 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge

Restaurants on site

  • Waikīkī Swim&Social Club

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 1968
  • Renovated entire property - October 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 53.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-178-053-9392-01R TA-178-053-9392-01R
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Hotel
Ambassador Hotel Waikiki
Ambassador Waikiki
Ambassador Waikiki Hotel
Hotel Ambassador Waikiki
Waikiki Ambassador
Waikiki Ambassador Hotel
Ambassador Hotel Honolulu
Ambassador Hotel Waikiki Hawaii/Honolulu

Romer Waikiki at the Ambassador Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 388 reviews
Rating 8 - Good. 96 out of 388 reviews
Rating 6 - Okay. 45 out of 388 reviews
Rating 4 - Poor. 22 out of 388 reviews
Rating 2 - Terrible. 10 out of 388 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mike

Good
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

A place to sleep but not much more.

I felt the design of the hotel lacked the warmth and welcoming atmosphere that I was expecting, especially with reception outside and the lobby being just a thoroughfare. Also, housekeeping was not great at keeping items stocked in the room (towels, toilet paper, soap in the dispensers, Kleenex, etc).
Stayed 4 nights in Jan 2025

10/10 Excellent

Kaylee

Stayed 2 nights in Jan 2025

10/10 Excellent

Kari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this is a great choice in Waikiki. It’s not on the beach, but the upper ocean view rooms have a pretty good view. Beautiful sunset skies. Housekeeping is a little inconsistent, but they do an OK job they provide you with the “Aloha Line“ which allows you to text for any supplies you need The pool area is lovely with a wheelchair lift down the stairs to access the area and a mobile lift available to get into the pool pool towel availability was not plentiful, but they did their best to ensure there were towels available I would think a four star hotel would have a glass glasses and coffee mugs in the room, but only paper coffee cups were provided The wheelchair accessible 16th floor suite was a really nice room. The bed was very comfortable. There was lots of space and a niceroll in shower. Service from all the staff was excellent. All very helpful and pleasant. Food and drinks at the restaurant are great. No decaf espresso, which was kind of a bummer, but they made a great London fog a little on the pricey side Great stay overall. Would’ve been perfect if it would’ve been on the water., but it also would’ve been double the price
Stayed 7 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice just a great clean place to stay
Stayed 4 nights in Jan 2025

8/10 Good

Diana

Stayed 4 nights in Jan 2025

8/10 Good

Jessica

Traveled with family
Liked: Staff & service
Interior could use an upgrade and parking cost is astronomical. Pool area was nice and room was comfortable.
Stayed 9 nights in Jan 2025

8/10 Good

Rae Lynn

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first visit to Hawaii. We stayed here and it was comfortable The staff was nice, rooms were nice but you can tell they do not deep clean. Our shower still had marks and writing from previous visitors. Overall is was a good stay and really convenient to all Restaurants and shops. Will stay here again.
Stayed 5 nights in Jan 2025

8/10 Good

Ariana

Traveled with group
It has a really cute vibe and design! The staff and valet were really nice. The receptionists and front desk could be dismissive. They don’t clean every day and when they do, they do the bare minimum- like they don’t even take the dirty towels or change linens or remove trash that isn’t fully in the trash can. At one point, I realized they weren’t even wiping the entire counter just around the sink and I would find hair on the floors showing they didn’t fully sweep. Other than that, the restaurant is cool just pricey and food is not the best. It’s in a good location, price can be good but daily fees and valet fees and parking fees can add up super fast. It could get noisy at times as well, made it hard to keep the balcony open especially if you faced the city at all.
Stayed 8 nights in Dec 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Nice and clean. Friendly staff. Close to shopping, restaurants and beach.
Stayed 8 nights in Jan 2025

10/10 Excellent

Juan David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and at a very good location.
Stayed 7 nights in Jan 2025

6/10 Okay

Krishan Kiev Kyle, Laval

Liked: Staff & service
The shower pressure is not strong enough.
Stayed 7 nights in Jan 2025

8/10 Good

Karen, Edmonton

Liked: Staff & service
Stayed 7 nights in Jan 2025

6/10 Okay

Eva

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our large group. Staff were great.
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

DAI JIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 5 nights in Jan 2025

10/10 Excellent

Viacheslav, Bothell

Stayed 10 nights in Dec 2024

10/10 Excellent

Michael Phillip

Stayed 10 nights in Jan 2025

10/10 Excellent

Chih Yu

Stayed 4 nights in Oct 2024

4/10 Poor

Julio, Daly City

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old building, no cleaning!
Stayed 7 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Rebecca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sharbano

Traveled with family
Liked: Amenities
Bathroom floor wasn’t cleaned during room service from the sands that came in with our cloth from the beach. Towels were not available for 2 days out of our 4 day stay for swimming pool or for beach as promised. Otherwise, clean and good staves.
Stayed 4 nights in Dec 2024