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The Upper House

5.0 star property

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Photo gallery for The Upper House

Studio 70 Harbour View | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead
Studio (Studio 80 Island View Room) | Frette Italian sheets, hypo-allergenic bedding, down comforters
Suite, Harbor View (Upper) | Living area | Plasma TV, pay movies
Exterior
Studio (Studio 80 Island View Room) | Frette Italian sheets, hypo-allergenic bedding, down comforters

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Pacific Place, 88 Queensway, Central, Hong Kong
  • The Peak Tram
    ‪11 min walk‬
  • Lan Kwai Fong
    ‪18 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪19 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, Harbor View (Upper)

Suite, Harbor View (Upper) | Living area | Plasma TV, pay movies

Suite, Harbor View (Upper)

  • 1230 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 80 Partial Harbour View

Studio 80 Partial Harbour View | Frette Italian sheets, hypo-allergenic bedding, down comforters

Studio 80 Partial Harbour View

  • 840 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, View (Studio 80 Island View Room)

Studio (Studio 80 Island View Room) | Frette Italian sheets, hypo-allergenic bedding, down comforters

Studio, View (Studio 80 Island View Room)

  • 840 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 70 Harbour View

Frette Italian sheets, hypo-allergenic bedding, down comforters

Studio 70 Harbour View

  • 730 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, View (Studio 70 Island View Room)

Frette Italian sheets, hypo-allergenic bedding, down comforters

Studio, View (Studio 70 Island View Room)

  • 730 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Hong Kong

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, (1000)
The price is $567
per night
$641 total
includes taxes & fees
May 15 - May 16
Four Seasons Hotel Hong Kong

About this property

The Upper House

5-star hotel in Central & Western District
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and 24-hour room service.
The Upper House offers 117 accommodations with minibars (stocked with some free items) and espresso makers. Accommodations offer separate sitting areas and include day beds. Select Comfort beds feature Frette Italian sheets and down comforters. A pillow menu is available. 42-inch plasma televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
The Upper House features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 1238 square feet (115 square meters) include conference space. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

The Upper House is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Salisterra - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The Continental - Overlooking the garden, this restaurant serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (HKD 800 per day)
  • Valet parking on site (HKD 800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: HKD 349 for adults and HKD 349 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Salisterra
  • The Continental

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,238 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Free extra futon
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 880.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 349 for adults and HKD 349 for children
  • Airport shuttle fee: HKD 1450 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Upper House
Upper House Hong Kong
Upper House Hotel
Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong

The Upper House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 388 out of 446 reviews
Rating 8 - Good. 39 out of 446 reviews
Rating 6 - Okay. 14 out of 446 reviews
Rating 4 - Poor. 3 out of 446 reviews
Rating 2 - Terrible. 2 out of 446 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raghav

Stayed 1 night in Jan 2025

10/10 Excellent

Raghav

Stayed 1 night in Jan 2025

6/10 Okay

Michael Christopher, Bulleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was too dark and there was no lift in the small lobby, making it difficult to carry all the suitcases to the small lobby. This is disappointing for safety reasons. I would not recommend to friends and family.
Stayed 2 nights in Jan 2025

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here for 6 nights. The hotel is located in Admiralty, very central location. Pros: Friendly staff Great location Shower pressure Toilet flush Drinks and snacks included in room This hotel has turned down service This hotel will deliver treats to the room, like warm milk, chocolate and cookies Cons: Sofa and bed are really low, only 14 to 15 inches in height. Not suitable for people over 5'5". No shower door, water will split Not enough lighting in the room Chair too low for the desk No zoom cosmetic mirror No scale to weight our luggage I tripped over twice @ the bathroom steps, not a good design.
Stayed 6 nights in Dec 2024

10/10 Excellent

Joanne Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
No thanks
Stayed 2 nights in Nov 2024

10/10 Excellent

Yann Yunn, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

andrew

Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amir, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.
Stayed 2 nights in May 2024

6/10 Okay

Hon Hanz

Stayed 2 nights in Jun 2024

10/10 Excellent

leon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location central to my needs
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in Hong Kong in a league of its own
Stayed 7 nights in May 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Just love it
Stayed 2 nights in May 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The very best of the best

I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.
Garden area
In room massage
Gorgeous design
Stayed 3 nights in May 2024

10/10 Excellent

Marina

Stayed 6 nights in Apr 2024

10/10 Excellent

Cicily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and the staff was outstanding
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another fantastic stay

Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
Stayed 5 nights in Jan 2024

10/10 Excellent

Wilson Chung-Yin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Flora

Stayed 5 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Saskia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Haolan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
Stayed 3 nights in Dec 2023