Hotel Alexandra

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alexandra

Interior
Seasonal outdoor pool
View from room
Exterior detail
43-inch flat-screen TV with satellite channels, TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Parking available
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Victoria Park
    8 min walk
  • Causeway Bay Shopping Plaza
    13 min walk
  • North Point Ferry Pier
    16 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    38 min drive

Room options

Queen Suite

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Clover Seaview Room

  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Heart City View Room (Connecting Rooms For 4 Persons)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Diamond Seaview Room

  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Diamond City View Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Clover City View Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Spade City View Room (Connecting Rooms For 6 Persons)

  • 463 sq ft
  • City view
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed, 2 Twin Beds and 2 Twin Sofa Beds

Similar properties

About this property

Hotel Alexandra

4.5-star hotel in North Point
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, valet parking, and a seasonal outdoor pool.
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Hotel Alexandra features a fitness center and a seasonal outdoor pool. Event facilities measuring 9990 square feet (928 square meters) include a conference center. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel Alexandra is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 176 for adults and HKD 121 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 176 for adults and HKD 121 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 242 out of 555 reviews" "
Rating 8 - Good. 190 out of 555 reviews" "
Rating 6 - Okay. 64 out of 555 reviews" "
Rating 4 - Poor. 37 out of 555 reviews" "
Rating 2 - Terrible. 22 out of 555 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

XM

Traveled with group
Liked: Cleanliness, staff & service
Very good location walkable to lots of small restaurants. Quiet in a relevant noisy neighborhood.
Stayed 2 nights in Aug 2024

8/10 Good

LC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Aug 2024

6/10 Okay

Jason

Liked: Staff & service
Stayed 19 nights in Aug 2024

10/10 Excellent

Junalyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

sang wook

Stayed 2 nights in Aug 2024

8/10 Good

XM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Aug 2024

10/10 Excellent

Connie, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Connecting rooms
Stayed 5 nights in Jul 2024

10/10 Excellent

Yik Chu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

8/10 Good

Yongxia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Miguel

Stayed 1 night in Jul 2024

4/10 Poor

Ho

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Significantly wear and tear seen in such a young property Dark spots and dirt between grooves everywhere, feels dirty. Same tile layout in walk-in-shower vs bathroom vs living room - means the owner gives no shxt in interior design. Interior decoration looks just like budget hotels like ibis. Definitely not worth of the money you're paying.
Stayed 1 night in Jul 2024

8/10 Good

Yat Chiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was tidy and clean enough.
Stayed 12 nights in Jun 2024

6/10 Okay

jianping, cary

Liked: Cleanliness, staff & service, property conditions & facilities
I gave it 3 stars because staff try to make swimming pool not be available to guests such as bad weathers though no thunderstorms and time limits
Stayed 2 nights in Jul 2024

8/10 Good

Vincy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It is convenient located near MRT station, 5 mins walk from hotel to MRT station via the bridge connecting to hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Tai Lun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Bowen

Stayed 12 nights in Jul 2024

10/10 Excellent

WING HONG BILLY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shaun Young

Traveled with partner
Liked: Staff & service
Need to be more strict on smoking especially the mainland tourists as they always break rules. As last time I was here on a non smoking floor and there was people smoking who were obviously Chinese tourists. This rating is for my past two stays here. The beds are really itchy and makes my skin itchy and have rashes. That means it’s not clean as I have sensitive skin.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kin Yip, Ma On Shan

Stayed 3 nights in Apr 2024

10/10 Excellent

Kin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Jul 2024

10/10 Excellent

Willy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jun 2024

10/10 Excellent

Huiheng

Liked: Cleanliness, staff & service, property conditions & facilities
Vary convenient location, a few minutes to MRT Fortress Hill Station.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sai Tsang Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Excellent service, friendly staff and an easily accessible location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Torje

Stayed 5 nights in Jun 2024