Grand Hyatt Hong Kong

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Hong Kong

Executive lounge
Exterior
9 restaurants, lunch, dinner served; Chinese cuisine
Suite (Victoria) | Premium bedding, minibar, in-room safe, desk
Deluxe Room, 1 King Bed, Harbor View (Deluxe) | Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Spa

Explore the area

Map
1 Harbour Road, Hong Kong
  • Central Plaza
    4 min walk
  • Hong Kong Convention and Exhibition Centre
    6 min walk
  • Wan Chai Road
    9 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    36 min drive

Room options

Room, 2 Twin Beds, Harbor View

  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite

  • 700 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Harbor View

  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

  • 700 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Victoria)

  • 969 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds (Harbour View)

  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View (Deluxe)

  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Harbor View (Plateau)

  • 409 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace, Harbor View (Plateau)

  • 430 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Ambassador)

  • 1184 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Harbor View

  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hyatt Hong Kong

5-star Hong Kong hotel, connected to a rail/subway station in Wan Chai
Along with 9 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar.
Grand Hyatt Hong Kong offers 542 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Plateau SPA has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hyatt Hong Kong features an outdoor pool and a sauna. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, 21 meeting rooms, and limo/town car service. Event facilities measuring 12766 square feet (1186 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Grand Hyatt Hong Kong has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.
The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Swedish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: HKD 368 per person
  • 3 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grand Hyatt Steakhouse
  • Grissini
  • Kaetsu
  • One Harbour Road
  • The Teppanroom

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Dining table
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,766 square feet of conference space
  • 21 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Lifeguards
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Plateau guestrooms please proceed to the 11th floor upon arrival]
Front desk staff will greet guests on arrival
Guests booked in Plateau room types must check-in at the 11th floor reception.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from December 8 2024 to December 12 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 31 to February 11:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 368 per person
  • Airport shuttle fee: HKD 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Grand Hyatt Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1003 reviews" "
Rating 8 - Good. 153 out of 1003 reviews" "
Rating 6 - Okay. 40 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chenling

Stayed 2 nights in Sep 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but food was over priced
All food was very expensive, and the Italian restaurant food wasn’t very good for the prices they charged. There is an entrance to the convention centre on level M. This connects to a walkway above the street level.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Palmetto bay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro was beside the property
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Pauline Po Lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our ocean view room has a spectacular view of the Victoria Harbour. It is a short walk to the walking trail along the sea side.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable experience from the moment that I check in till check out. The staff are very courteous and helpful. I want to thank Erica, the concierge helped me a lot with booking my trips to the parks. Thank you to all the staffs there. We enjoyed our stay.
Stayed 8 nights in Aug 2024

8/10 Good

Roy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Used to be better
Stayed 5 nights in Aug 2024

10/10 Excellent

Georgette Joanne Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daphne Bondal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all the staff. Most of them were welcoming and always ready to help. Compliments to the staff, especially the ones doing the room cleaning. Wan Chai and Exhibition centre MTR stations are within walkable distance from the hotel so it's easy to explore.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angelika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Aug 2024

10/10 Excellent

Niall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Ali

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccably standard of service
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Great view, spacious, clean and up to date rooms and overall very nice hotel with great access to Wan Chai and MTR is very convenient with the Exhibition line. Overall highly recommend it.
Stayed 5 nights in Aug 2024

10/10 Excellent

VAIRAMUTTU

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the experience was excellent. Rooms staff food ambience all were excellent
Stayed 5 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay in HK
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matt

Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Unfortunate (and out of the hotels control) construction noise on one side of the building. Otherwise, faultless. Terrific hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Thanthawat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet, clean room and good staff, friendly especially the receptionist has provided more term and condition for staying.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert, Palm Beach Gardens

Stayed 3 nights in Jul 2024

10/10 Excellent

Bjorn

Stayed 1 night in Jul 2024

10/10 Excellent

mengzhao

Stayed 3 nights in Jul 2024