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SureStay Hotel by Best Western Hollister

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Hollister

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Exterior
Lobby
Reception
Seasonal outdoor pool, open 8:00 AM to 9:00 PM, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
660 San Felipe Rd, Hollister, CA, 95023-2805
  • San Benito County Historical Society
    ‪2 min drive‬
  • Veterans Memorial Park
    ‪3 min drive‬
  • Leal Vineyards
    ‪9 min drive‬
  • Salinas, CA (SNS-Salinas Municipal)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Hollister

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (772)
$218 nightly
The price is $218 total
includes taxes & fees
Fairfield Inn & Suites by Marriott Hollister

About this property

SureStay Hotel by Best Western Hollister

Hollister hotel with free breakfast
This smoke-free hotel features a seasonal outdoor pool, a business center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, free breakfast, and a vending machine are onsite.
SureStay Hotel by Best Western Hollister offers 42 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a seasonal outdoor pool and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

SureStay Hotel by Best Western Hollister is a smoke-free property.

A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western San Benito
Best Western San Benito Hollister
Baymont Inn Hollister Motel
Best Western San Benito Inn Hollister
San Benito Inn
Best Western Hollister
Best Western San Benito Hotel Hollister
Hollister Best Western
Baymont Inn Hollister
Baymont Wyndham Hollister Motel
Baymont Wyndham Hollister
SureStay Hotel Best Western Hollister
SureStay Best Western Hollister
Surestay By Best Hollister
SureStay Hotel by Best Western Hollister Hotel
SureStay Hotel by Best Western Hollister Hollister
SureStay Hotel by Best Western Hollister Hotel Hollister

SureStay Hotel by Best Western Hollister Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 265 out of 783 reviews
Rating 8 - Good. 281 out of 783 reviews
Rating 6 - Okay. 132 out of 783 reviews
Rating 4 - Poor. 68 out of 783 reviews
Rating 2 - Terrible. 37 out of 783 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but not perfect

2 things: (1) the refrigerator was noisy all night. we didn't use it at all. and (2) we couldn't find the hot water at the sink, just cold came out.
Stayed 2 nights in Mar 2025

6/10 Okay

Michelle

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

A Clean, Comfortable, and Quiet Stay

A clean, comfortable, and quiet hotel room for the right price... but a bit tired. A few upgrades would greatly enhance the Sure Stay experience. The carpeting needs a deep cleaning or replacement. The TV service is The Dish, which has a very limited selection of channels and regularly loses its signal. The toilet paper holders are rusty. The staff is excellent. They are kind, courteous, and helpful. I appreciate the help I received when I had to checkout a day early due a change in my work schedule. I appreciate being able to park right adjacent to my room. The paper coffee cups in the room are very cute... black and white striped!
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Mar 2025

10/10 Excellent

grace

Traveled with partner
Liked: Cleanliness, amenities
It was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price, short scenic drive to the beach. Very friendly staff. Breakfast was typical but good.
Stayed 1 night in Feb 2025

6/10 Okay

Rajendhar

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Erica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location
Stayed 1 night in Jan 2025

10/10 Excellent

Briar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great spot for visitors
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were extremely gracious
Stayed 2 nights in Jan 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice and quiet place the only thing was the beds need to be replaced they were on their last springs and uncomfortable
Stayed 2 nights in Jan 2025

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and comfortable place to stay while visiting the area. Very friendly staff willing to help as needed.
Stayed 2 nights in Jan 2025

6/10 Okay

Pinky, Reno

Liked: Staff & service
Convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paula, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Burdette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained property. The room was up to date, clean and comfortable. Breakfast was good.
Stayed 1 night in Jan 2025

8/10 Good

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room and parking were alright. The complimentary breakfast was a bit lackluster, but it's a small town so I didn't expect it to be overwhelmed with options. Coffee good.
Stayed 4 nights in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I would chose another hotel/motel

The breakfast was poor quality and didnt have good options. The "OJ" was clear. Beds werent comfortable. In the shower there were two bottles of body wash (which was the same as the so called hand wash next to the sink) and no shampoo or conditioner. There were eyelashes stuck to the mirror which means it clearly wasnt cleaned (i took a picture but this review wont let me add it). The TV was very hard to manage, couldnt type in a channel, had to scroll one by one. There was another occupant who was screaming all night. The only positive thing i can say is that 2 out of the 3 staff i dealt with were extremely friendly, Chawntell (i am so sorry I'm sure i spelled that incorrectly) and Kevin. I dealt with Chawntell at night when i checked in. She had a smile on her face and was friendly and helpful. I dealt with Kevin at breakfast the following morning. He was also very friendly and wish he had been the one to check us out. He patiently answered our questions. I'm pretty sure all the poor things i mentioned are things beyond these two employees control, so i hope this review doesnt reflect badly on them
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Liked: Cleanliness
Clogged toilet
Stayed 1 night in Nov 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay great rate will always be back
Stayed 2 nights in Nov 2024