Best Western Plaza Hotel Saugatuck

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plaza Hotel Saugatuck

Exterior
Indoor pool, sun loungers
Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi
Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
3457 Blue Star Highway, Saugatuck, MI, 49453
  • Kalamazoo Lake
    12 min walk
  • Saugatuck Dunes State Park
    14 min walk
  • Kalamazoo River
    14 min walk
  • Holland, MI (HLM-Park Township)
    19 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plaza Hotel Saugatuck

Saugatuck hotel close to Lake Michigan
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Best Western Plaza Hotel Saugatuck offers 52 air-conditioned accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plaza Hotel Saugatuck provides a spa tub and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This Saugatuck hotel also offers a vending machine, a garden, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Best Western Plaza Hotel Saugatuck is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza Hotel Saugatuck
Best Western Plaza Saugatuck
Best Western Saugatuck
Saugatuck Best Western
Saugatuck Best Western
Best Western Saugatuck
Best Western Plaza Hotel Saugatuck Hotel
Best Western Plaza Hotel Saugatuck Saugatuck
Best Western Plaza Hotel Saugatuck Hotel Saugatuck

Best Western Plaza Hotel Saugatuck Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 360 out of 1062 reviews" "
Rating 8 - Good. 398 out of 1062 reviews" "
Rating 6 - Okay. 191 out of 1062 reviews" "
Rating 4 - Poor. 80 out of 1062 reviews" "
Rating 2 - Terrible. 33 out of 1062 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

rc

Disliked: Property conditions & facilities, room comfort
Poor environment 😞😞 o
It was convenient to stay there, close to downtown Saugatuck however there are concerns. The motel is rundown, it desperate need of of a do over. Breakfast was cold. Linens were well worn, even holes in some. Halls were poorly lit, dark. Very difficult to understand the people behind the desk. When coming to Saugatuck again we will not stay there nor recommend to anyone.
Stayed 1 night in Aug 2024

6/10 Okay

Denise

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very nice and the accommodation okay. But the property is very tired and desperately needs a good clean and facelift. It would seem the hall rugs are never vacuumed and our beds were barely made. The breakfast was horrible. We ended up picking up our own. Not up to Best Western standards.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pete was very helpful with everything we needed. We loved the pool and jacuzzi it was very clean. Close drive to the water.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good little outdated but perfect
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
Great complimentary breakfast. Loved the indoor pool and hot tub. Close to downtown Saugatuck.
Stayed 3 nights in Aug 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Emory

Traveled with partner
Rooms were very clean & in good shape. The staff were very nice & informative regarding the area.
Stayed 2 nights in Aug 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and beds were comfortable. Great location tucked in a wooded area.
Stayed 1 night in Aug 2024

10/10 Excellent

Anke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Traveled with group
Liked: Staff & service, property conditions & facilities
Front desk overcharged my credit card initially. Toilet seat too small for toilet. Carpet in room dated and dark. Breakfast was average. Kind, friendly maid service. Towels small and scratchy
Stayed 3 nights in Aug 2024

8/10 Good

Catherine

Stayed 1 night in Aug 2024

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night. Definitely not worth $300 a night
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
The room was sufficient and clean. The TV remote didn’t work. The breakfast was okay but on two days, it was not refilled when we got down there at 8:45 and breakfast doesn’t end until 9:30. Location is not in the downtown area but is only a short drive away. Pool and hot tub was used by my daughter.
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Anish

Stayed 2 nights in May 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loves it here! So close to town
Very clean, staff was extremely friendly, breakfast was great!
Stayed 2 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property surrounded by a nice wooded lot and green space. Very close to town and nearby a cafe, gas station and convenience store. The rooms are clean and breakfast variety is adequate.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pornping

Stayed 1 night in Jul 2024

8/10 Good

Jason

Stayed 1 night in Jul 2024

2/10 Terrible

Jane

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024