Mulberry Collection Silk Eco

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mulberry Collection Silk Eco

Outdoor pool
Outdoor pool
Outdoor pool
Exterior
Poolside bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Spa

Explore the area

Map
30 Dao Duy Tu St., Hoi An
  • Song Hoai Square
    2 min walk
  • Cam Pho Temple
    4 min walk
  • Hoi An Night Market
    5 min walk
  • Da Nang (DAD-Da Nang Intl.)
    49 min drive

Room options

Suite, Garden View (or Pool View)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room, City View

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, City View

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, City View

  • 376 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Family Suite, Pool View

  • 592 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, City View

  • 376 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Mulberry Collection Silk Eco

4-star Hoi An hotel, connected to a shopping center in Cam Pho
Hop on Mulberry Collection Silk Eco's free shuttle to the beach or pamper yourself at the hotel's full-service spa.
Mulberry Collection Silk Eco offers 48 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Atlas has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mulberry Collection Silk Eco like an outdoor pool and complimentary bicycles.

A complimentary breakfast is offered each morning. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a sauna, a fitness center, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mulberry Collection Silk Eco has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Botanic - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
Euphoria - Overlooking the pool and garden, this bar serves light fare only. Reservations are required. Open daily.
Eco-roof - This bar serves light fare only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Botanic
  • Eco-roof
  • Euphoria

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 575000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 (one-way)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 575000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

Property is also known as

Atlas Hoi Hotel Hoi An
Atlas Hoi Hotel
Atlas Hoi Hoi An
Atlas Hoi
Atlas Hotel Hoi An
Atlas Hotel Hoi An by Embrace
Mulberry Collection Silk Eco Hotel
Mulberry Collection Silk Eco Hoi An
Mulberry Collection Silk Eco Hotel Hoi An

Mulberry Collection Silk Eco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 457 reviews" "
Rating 8 - Good. 130 out of 457 reviews" "
Rating 6 - Okay. 27 out of 457 reviews" "
Rating 4 - Poor. 6 out of 457 reviews" "
Rating 2 - Terrible. 6 out of 457 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, peaceful hotel. Would definitely recommend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel! It was about a 5 min walk to the river and nightlife festivities, and provided a quiet relief afterwards. The pool was AMAZING, so beautiful with all the greenery surrounding it. The room was clean and great for a 2 night stay. Definitely recommend.
Stayed 2 nights in Sep 2024

8/10 Good

Scott and kate

Traveled with family
Liked: Staff & service, amenities
Convenient location and wonderful staff but rooms and some areas need smartening up and the wifi was poor. That said, would return.
Stayed 3 nights in Sep 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Walkable to Old Town Hoi-An, service focused staff
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mulberry stay
Amazing experience! Stayed for two nights and had a remarkable time. The room is very spacious. Service is really prompt and friendly. The buffet breakfast was good although not a lot of variety. The kids swam in the pool. My husband used their cute little gym. It’s enough for two people. It is quite dainty. The location is the best! Spa is incredible. Got absolutely spoiled! The free bike ride also adds a nice touch to our experience. Will definitely come back to this place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience! Stayed for two nights and had a remarkable time. The room is very spacious. Service is really prompt and friendly. The buffet breakfast was good although not a lot of variety. The kids swam in the pool. They said it was very warm for them. Maybe that’s the only complain. My husband used their cute little gym. It’s enough for two people. It is quite dainty. The location is the best! Spa is incredible. Got absolutely spoiled! The free bike ride also adds a nice touch to our experience. Will definitely come back to this place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Eva

Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 min walk to old town- such a convenient location. The staff was so kind and hospitable. Great value for a pool and complimentary breakfast too!
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic...
Friendly staff! An amazingly refreshing swimming pool. Great location. Great laundry service across the road from main door.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Stayed 4 nights in Jun 2024

2/10 Terrible

Elizabeth, CRICKHOWELL

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not be fooled by this hotel’s photo’s, star rating and property description. The common areas, lifts and rooms are very dated and run down. The pictures on Expedia are misleading and it’s nothing like the hotel we saw or the rooms that we were given. The furnishings bedding and towels were old and shabby and there’s a building construction site next door with constant drilling and hammering. Overall it was so disappointing that we checked out within half hour of arriving, only to be told by the receptionist that we would not get a refund for our 2 nights accommodation, paid for in advance. Very disappointing hotel and service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful, great breakfasts, we were given a free upgrade and also flowers and cake for our 50th wedding anniversary.
Stayed 8 nights in May 2024

8/10 Good

Thomas Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most refreshing swimming pool in the world.
Close to all the attractions and the staff are great! The swimming pool is absolutely amazing! The room is very clean and beds are comfy. Great choice of food at breakfast as well... The only thing that stopped me giving this 100% which bothered me, the general wifi is open and unsecured, come on it's 2024. However, in their defence they did give me secured wifi with a password. There is even a great laundry service across the road. So close to perfection, but an easy fix! I will be back....Thank you!
Stayed 3 nights in May 2024

10/10 Excellent

Arvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 days, the hotel itself located just outside(literal 5 mins walk) the historic city. We were saved from the hustling and bustling of the night market area without being far away from it. Staff explained and gave us intro about city when we checked in for the room. Room was spacious and clean, the balconies with the creepers vegetation was awesome. Breakfast was decent, enough spread and variety. Spa was great. Our stay in the hotel really add to the whole experience in Hoi An.
Stayed 4 nights in May 2024

8/10 Good

Nivethika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Evan, thunder bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at this hotel. The room was nice and spacious and kept very clean. The pool was great, and the staff were friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

My Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but provides all needed for me who was looking for comfort and safe while exploring the area. Staff was also very helpful!
Stayed 1 night in Apr 2024

8/10 Good

Devji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good no complaints, would recommend to friends
Stayed 5 nights in Mar 2024

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hotel which led to an wonderful stay for us. The location is very close to old town and night market. The staff were extremely at best with their customer service. Buffet breakfast has lots of varieties and outstanding service. Our VIP access was recognized from the beginning to the end of our stay. Highly recommended this hotel to anyone.
Stayed 4 nights in Mar 2024

6/10 Okay

An

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always
Excellent hotel staff very friendly and helpful, rooms great and clean, buffet breakfast excellent and great location, we have stayed a number of times GREAT.
Stayed 2 nights in Feb 2024

10/10 Excellent

EDMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious quiet room. Delicious breakfast with many options. Friendly courteous staff. Walking distance to old town.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeramy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Extended our stay twice
Stayed 1 night in Feb 2024

6/10 Okay

Craig, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and quiet and the staff were very helpful. I do however have two major concerns regarding the hotel. The first is that they advertised a free beach shuttle. This however is not available and should be removed from the listing as it played a factor in me choosing the hotel while denying their customers the service. The second concern is regarding the free bike rentals in that they are not safe to ride and someone that is not knowledgeable or experienced with bikes may get seriously hurt. The hotel makes you sign a waiver that if something happens to one of their bikes, that the customer is on the hook for over $100. The bikes however are in poor repair. Four of the bikes I tried did not have working breaks. I offered to show the employees how to fix these but they are not provided the tools necessary to maintain the bikes. Two of the four that I tried had flat tires. They do not have a pump at the hotel. Lastly, most of them looked like the bike chains had never been oiled. The result of this will be that a customer will take the bike out and get stranded when the chain breaks which by the look of their condition. Overall, it's unfortunate that the hotel cut corners on the amenities and that for this reason, I dont feel it lives up to it's 4 star billing. The reception and building staff were excellent. The flaws in the hotel are from a hotel management level not delivering what they advertise.
Stayed 1 night in Feb 2024