Au Lac Charner Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Au Lac Charner Hotel

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Point of interest
Bonard Junior Suite + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
87-89-91 Ho Tung Mau Street, Ben Nghe Ward, Ho Chi Minh City, 70000
  • Bitexco Financial Tower
    ‪1 min walk‬
  • Dong Khoi Street
    ‪7 min walk‬
  • Saigon Square
    ‪7 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪23 min drive‬

Room options

Hamelin Executive Double + Rooftop Afternoon Tea

8.8 out of 10
Excellent
(9 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Vannier Premier Double + Afternoon tea on rooftop

8.8 out of 10
Excellent
(13 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Au Lac Charner Suite + Afternoon tea on rooftop

  • 495 sq ft
  • Sleeps 2
  • 1 Queen Bed

Bonard Junior Suite + Afternoon tea on rooftop

9.4 out of 10
Exceptional
(19 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

Vannier Premier Twin + Afternoon tea on rooftop

9.2 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Hamelin Executive Twin + Afternoon tea on rooftop

8.8 out of 10
Excellent
(5 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ruffier Deluxe twin (no window) + Afternoon tea on rooftop

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

De La Somme Family Room + Afternoon tea on rooftop

9.6 out of 10
Exceptional
(15 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About this property

Au Lac Charner Hotel

4-star Ho Chi Minh City hotel, connected to a shopping center in District 1
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Au Lac Charner Hotel offers 91 air-conditioned accommodations with minibars and safes. 32-inch plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages and facials. The spa is open daily.
In addition to a full-service spa, Au Lac Charner Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests.

Au Lac Charner Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Au Lac Charner Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport pick-up shuttle (surcharge) from 7:00 AM to 9:30 PM on request

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 3,000,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 650000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 3000000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 575000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: VND 650000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Au Lac II Hotel Ho Chi Minh City
Au Lac II Hotel
Au Lac II Ho Chi Minh City
Au Lac II
Silverland Charner Hotel Ho Chi Minh City
Silverland Charner Ho Chi Minh City
Silverland Charner
Silverland Charner Ho Chi Min
Silverland Charner Hotel
Au Lac Charner Hotel Hotel
Au Lac Charner Hotel Ho Chi Minh City
Au Lac Charner Hotel Hotel Ho Chi Minh City

Au Lac Charner Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1007 reviews" "
Rating 8 - Good. 251 out of 1007 reviews" "
Rating 6 - Okay. 64 out of 1007 reviews" "
Rating 4 - Poor. 24 out of 1007 reviews" "
Rating 2 - Terrible. 20 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent facilities
Lovely hotel in central location, despite this it was still quiet at night. Rooftop pool was a real bonus to cool us down after hot days out visiting places. All the staff were wonderful and kind, giving recommendations of places to go and providing a travel agent service, they also were helpful with luggage storage. The breakfast buffet was varied and catered for all tastes. We didn't eat dinner or take afternoon tea in the hotel as we were out and about most if the time. Overall highly recommended and we'd definitely suggest staying here to friends and family
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again.
Very good service. Great location to shopping, street food. Skyview building. Staff were friendly and spa was cheap for massages. Pool view was fantastic. Very polite and breakfast was good. Afternoon tea was calming and inviting. Jr room was spacious and out door shower brilliant.
Front top pool
Only runs 2-4 pm
Deck chairs near pool
Stayed 8 nights in Oct 2024

10/10 Excellent

Trung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and charming boutique hotel
Cute and charming boutique hotel. Service and staff was amazing and attentive. Afternoon tea was so cute and breakfast was quite good. Excellent location, we loved our stay … the one complaint would the ac. Either too cold when on or too warm when off.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ginene Claressa Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here twice, a few days at the beginning of our trip and a few days at the end. We were warmly welcomed by friendly and helpful staff each time. Second time we were upgraded, another beautiful room. Rooms clean and comfortable, breakfast was great. We will definitely return. Thank you Au Lac Charner.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tze-Wah, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent and attentive staff
Stayed 2 nights in Oct 2024

6/10 Okay

Nancy, Everett

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The staff A super friendly here. But the shower was clogged and I’ve had to call at least five times for maintenance service. They came to do it but it’s still an issue that was water flooding onto the bathroom floor. I stayed for three nights and I had to avoid taking a shower because of the Water over floating and causing the floors to be all wet. I brought it up to the staff, but there’s not much they can do. I felt like it was really overpaying an additional $94 each up for the upgrades.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a perfect stay and wish we could have stayed for longer. The weather wasn’t very good when we got there so we decided to spend some time on the roof top pool and enjoy afternoon tea which was lovely and had stunning views of the city. The staff were all really kind and the room was a good size. We checked out and left our bags with the hotel. As our flight late in the evening the staff let us spend some more time in the evening by the pool, use the showers and in the bar before getting a taxi to the airport which we really appreciated. The location of the hotel is excellent and easy walking to everything. The coffee shop under the entrance did an excellent egg coffee which was a must try. Would definitely say again.
Stayed 1 night in Oct 2024

2/10 Terrible

Tanya

Stayed 2 nights in Oct 2024

6/10 Okay

TECK SENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is satisfied for solo traveller.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooftop swimming pool fantastic. Wonderful breakfast. Very helpful staff. Great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Au Lac Charner for 3 nights in October 2024 and really enjoyed our stay. The hotel is right in the heart of District 1 and is walking distance from all the main attractions. The staff at reception were also exceptionally welcoming. Free breakfast was a plus and the pool was decently-sized and a perfect visit for Vietnam’s hot and humid weather. I would highly recommend Au Lac Charner Hotel to all my family and friends.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but with faults
Property I would describe as old style colonial architecture mixed with Raffles Singapore influences.The piped music at breakfast is elegant and afternoon tea is a welcome addition,Staff including security were awesome.The property has a lift but people who have problems with stairs may find the entrance difficult with several steps and steps to afternoon tea on the 10th floor tricky as there is no rails though security are very happy to help.Breakfast was very nice-though struggled to understand how could run out of orange juice on 2 mornings and only offered instant coffee or tea.Having to pay for a Vietnamese coffee was a big surprise when other hotels on our trip of a lower standard added this as a complimentary addition to their breakfasts whilst some hot items were often not hot but warm.Afternoon tea was nice-pastries were 'okay' but normally sandwiches of some sort are an afternoon tea and was none but again instant room coffee or tea offered and seldomly juices Shower in room only had a shower curtain if not a step in bath and water relied on sun so often only warm not be replaced whilst some hot items were often not hot but warm.The location 5-10 mins walk makes it ideal for cruising -many shops near.I was unhappy that a host of mine got charged for a cup of tea that I gave him cos I didnt like the flavour-neither the attendant or staff would agree to the customer is aways right.Staff generally outstanding.Is this hotel worth the price NO-would I stay again prob not
Stayed 5 nights in Oct 2024

8/10 Good

quang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smaller than what I’d like and the decor is olden day French style if that’s what you like
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite place to stay in HCMC
Lovely staff, amazing breakfast, large comfortable rooms, a pool!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tim

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super nice and accommodating staff 😊
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kylie, Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. So beautifully presented with lots of greenery. Staff were amazing and helped me with transfers. I walked all over HCM city from here and lots of dining options nearby. I chose the suite with the shower on the balcony and I LOVED it! Roof top pool was also very refreshing and much needed after walking in the humidity all day.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cushla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Au Lac Charmer was so much more than we expected. The hotel staff were super amazing, friendly and exceeded our expectations and remembered us and our room 😀. They also surprised my husband with a birthday cake which was a beautiful touch and when we had to relocate to another room we got an even better room and a bunch of flowers. It was a really lovely touch and something we will remember.
Stayed 3 nights in Oct 2024

8/10 Good

Ingrid

Traveled with partner
Liked: Cleanliness
We arrived at night and there is no 'welcome ' at that hour despite numerous employees standing around. We were fortunate to have our luggage taken to our room...others not so much. Early on our third day we were told they needed to vacate our floor and one other due to air conditioner problems. That sort of thing happens but they tried to move us to a supposed 'upgrade room' in some Neighboring building that you accessed through a strange door and a tiny elevator to find one solitary room and no hotel environment. They wasted 2 hrs of our day trying to find a suitable room to move us to. Lots of apologies etc but it was like throwing salt in a wound when they asked us upon checkout for 30000 dong for the water we drank! If you enjoy customer service in your 4 star hotels, I'd give this one a miss.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul, Southwater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay as always….
Stayed 2 nights in Oct 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor of the hotel. Our room was comfortable and clean. Very central location as we could walk to the markets and all the malls. The breakfast was great and the staff were friendly and helpful.
Stayed 6 nights in Oct 2024

6/10 Okay

Charles

Liked: Staff & service, amenities
Hotel is centrally located and genrally comfortable but has a serious mold problem in both my original room and the "upgrade." The original room had a jacuzzi in the center of the room and the shower was out on the balcony which was both nice and weird. No one told me about the shower so i had to use the jacuzzi to wash my self the first morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything… great service and helpful staff , highly recommended.
Stayed 4 nights in Oct 2024