10/10 Excellent
Jenny
Traveled with partner
Feb 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I are frequent travellers, I recently stayed with my husband at Newworld hotel Saigon for 4 nights in February. I booked the club residency king room, inclusive of breakfast and club access.
The club king room was nice but a bit small for what we used to. My husband surprised me with an upgraded to a Executive suite and so glad we did. It gave us the extra space we needed.
The rooms are a bit dated but cleanliness and staff were amazing. They were always very attentive and nothing was too much for them. Always very friendly.
The pool also needs a bit of a revamp.
Breakfast was good, had everything you needed.
I wish it had Vietnamese options and more tropical fruits.
The club afternoon tea from 5.30pm - 8.00pm was the most impressive and amazing I've seen and we have stayed at many 5 star hotels around the world. There was so much food to chose from, they change menu every night.
The staff at the club access were exceptional, especially Ho ( the club manager in the evening). I was craving for some papaya but wasn't served at the club that night so i asked the chef if it was possible to have some..... 15 minutes later i was served a large plate of papaya, i was very impressed with the service.
Club access gave us late check out till 4pm ,which was aslo a bonus staying at the club level.
Ho , the club manager, was able to extend our stay an extra hour till 5pm.
Overall we had an wonderful experience and definitely will come back and stay at Newworld again.
Jenny
Stayed 2 nights in Feb 2025