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Lotte Hotel Saigon

5.0 star property

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Photo gallery for Lotte Hotel Saigon

Lobby
Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property
Executive lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Spa

Explore the area

Map
2A-4A Ton Duc Thang Street, District 1, Ho Chi Minh City, 70000
  • Ho Chi Minh City Opera House
    ‪11 min walk‬
  • Ben Thanh Market
    ‪19 min walk‬
  • Bui Vien Walking Street
    ‪2 min drive‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪23 min drive‬

Room options

Deluxe Twin Room, River View (Suite)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, River View (King)

Deluxe Suite, 1 King Bed, River View (King) | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed, River View (King)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Executive Twin Room, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room, River View

Minibar, in-room safe, desk, blackout drapes

Executive Twin Room, River View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View (King)

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, City View (King)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View (King)

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, River View (King)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, River View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, River View

  • Sleeps 3
  • 2 Twin Beds

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About this property

Lotte Hotel Saigon

5-star Ho Chi Minh City hotel, connected to a shopping center in District 1
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Lotte Hotel Saigon offers 283 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

In addition to a full-service spa, Lotte Hotel Saigon features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 4 meeting rooms, and limo/town car service. Event facilities measuring 7535 square feet (700 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Canvas - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Crystal Jade Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Yoshino - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Ottimo House Trattoria - Onsite restaurant. Open daily.
Legend Lounge - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 630,000 for adults and VND 363,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Crystal Jade Palace
  • Legend Lounge
  • Ottimo House Trattoria
  • The Canvas
  • Yoshino

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (7,535 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children from 4 to 11 years old for breakfast when sharing existing bedding.
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1605450.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 630000 for adults and VND 363000 for children
  • Airport shuttle fee: VND 1527500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1605450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 10 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Hotel Legend Saigon
Legend Hotel Saigon
Lotte Hotel Saigon
Lotte Legend
Lotte Legend Hotel Saigon
Lotte Legend Hotel Saigon Ho Chi Minh City
Lotte Legend Saigon
Lotte Legend Saigon Ho Chi Minh City
Lotte Saigon Hotel
Saigon Legend Hotel
Lotte Hotel Saigon Hotel
Lotte Legend Hotel Saigon
Lotte Hotel Saigon Ho Chi Minh City
Lotte Hotel Saigon Hotel Ho Chi Minh City

Lotte Hotel Saigon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 711 out of 1009 reviews
Rating 8 - Good. 239 out of 1009 reviews
Rating 6 - Okay. 42 out of 1009 reviews
Rating 4 - Poor. 4 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location by river, which means inconvenient to walk to anything. For a better price and better bathroom facilities, caravelle is superior.
Stayed 4 nights in Jan 2025

10/10 Excellent

JIN WOO, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. In particular, the Korean female staff member was very kind and helpful. My parents' room was upgraded. The dinner buffet was also very delicious.
Stayed 2 nights in Dec 2024

6/10 Okay

Stephen, Garden City

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Property lobbies, pool, restaurants are nice but the rooms are dated. I picked this bc I recently stayed in a Lotte in Seoul and it was great. This was a significant step down. Staff is an issue. After checkin, we called bc our room was warm. A woman from the desk and two maintenance guys responded promptly, but couldn’t get the temp down. The next morning we raised the issue again, which prompted another maintenance visit, but at least they got the AC to work. Then there was a hilarious discussion which took three staff to answer the question “how long does it take a taxi to drive to the airport?”Finally at checkout, clerk “Vision” seemed insulted that I wanted to check the detail on my statement and quite put out that I wanted to split the payment between my remaining dong and a CC. Past its prime and not worth the price. Won’t return.
Stayed 4 nights in Jan 2025

10/10 Excellent

Teet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with excellent staff
It was pleasure to stay in the hotel. Staff were very helpful and noticed every aspect.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable central hotel
Great modern clean hotel, large rooms and good amenities on the river. We took the executive package with access to the lounge which was well worth it. Reasonably priced.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tuong

Stayed 1 night in Dec 2024

10/10 Excellent

Tuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the grand lobby that they have, and the bar options it has, try its dessert mango bingsu if one has a chance, and other food bites and drinks, while sitting in the lobby. The bathroom amenities are also of high quality ( with Grown Alchemist lotions and shampoos, and warm toilette seat). The guest room is not modern but very clean, and nicely furnished. We had river view rooms, and it was great to enjoy the sightings. The hotel also had a big round pool, not deep but enough for lounging around, and dipping in, with a little bit of swimming. It also has nice sitting areas outside. The service staff is great and polite. It was about 10 minutes walk to the city center, trade off is staying by the river.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Tuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a beautiful grand lobby where you can sit down, relax, and order refreshments. It also has a beautiful sitting area outside in the back, and also has a big round swimming pool where you can do light swimming or dipping in, not deep. You can lounge around the pool and order some food and drinks. It has nice & clean rooms, river view is perfect. It has really nice facility overall, and nice bathroom amenities such as warm toilette seat, soap, shampoo and lotions by Grown Alchemist. The staff support and greeting is excellent, warm and welcome. It is by the Bach Dang river, so a bit outside of the city center, about 10 minutes to the center. It deserves high ratings. During our stay it has some wedding events organized way in the beautiful area in the back on its own, nice to see and not interfering in anyway.
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lotte hotel
Great and clean hotel to stay in with exceptional service
Stayed 4 nights in Dec 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Thuc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Nov 2024

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

Wanxin, Matthews

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jason, Kissimmee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not convenient location for getting food, very noisy and busy street out front, this is not a 5 star by western standards.Old style bath tub...why not put in a glass enclosed shower like most luxury hotels? Sewer smell from floor drains and no vent! Common areas are nice though.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hyojeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Dat Quang, Huntington Beach

Stayed 1 night in Nov 2024

10/10 Excellent

Diem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the staffs and the view. Will be back again.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale and great service
Stayed 3 nights in Nov 2024

8/10 Good

Sui jing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in general. Price is little high, I guess because of the brand and convenient location. Staffs are very nice from checking in to helping us bring all the luggages up to our room. The room we stayed was little outdated in style, but they keep it very clean and well maintained. bed was comfortable. Breakfast is not included, need to pay extra.
Stayed 2 nights in Oct 2024

10/10 Excellent

HIESHIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024