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Cicilia City Hotel Saigon Center

3.5 star property

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Photo gallery for Cicilia City Hotel Saigon Center

Premium Deluxe Double City View | City view
Lobby
Exterior
Lobby sitting area
Premium Deluxe Double with Balcony | Minibar, in-room safe, desk, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
12D Cach Mang Thang 8, District 1, Ho Chi Minh City, 700000
  • Ben Thanh Market
    ‪7 min walk‬
  • Saigon Square
    ‪11 min walk‬
  • War Remnants Museum
    ‪16 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Deluxe Double with Balcony

Premium Deluxe Double with Balcony | Minibar, in-room safe, desk, free WiFi

Premium Deluxe Double with Balcony

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room City View

Superior Double Room City View | Minibar, in-room safe, desk, free WiFi

Superior Double Room City View

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse Two-bedroom City View

Penthouse Two-bedroom City View | Minibar, in-room safe, desk, free WiFi

Penthouse Two-bedroom City View

  • City view
  • 807 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Double with Window

Deluxe Double with Window | Minibar, in-room safe, desk, free WiFi

Deluxe Double with Window

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite Bathtub without window

Studio Suite Bathtub without window | Minibar, in-room safe, desk, free WiFi

Studio Suite Bathtub without window

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Gold King

Gold King | Minibar, in-room safe, desk, free WiFi

Gold King

  • Park view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin with Window

Deluxe Twin with Window | Minibar, in-room safe, desk, free WiFi

Deluxe Twin with Window

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Deluxe Double City View

Premium Deluxe Double City View | Minibar, in-room safe, desk, free WiFi

Premium Deluxe Double City View

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Double or Twin City View

Signature Double or Twin City View | Minibar, in-room safe, desk, free WiFi

Signature Double or Twin City View

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, free WiFi

Family Room

  • 398 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

Cicilia City Hotel Saigon Center

3.5-star Ho Chi Minh City hotel, connected to a shopping center in District 1
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and 24-hour room service.
Cicilia City Hotel Saigon Center offers 69 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Ho Chi Minh City hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance.

Cicilia City Hotel Saigon Center has designated areas for smoking.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 575000.0 per day
Cribs (infant beds) are available for VND 400000.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: VND 400000.0 per night
  • Rollaway bed fee: VND 575000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Cicilia Saigon Hotel Ho Chi Minh City
Cicilia Saigon Hotel
Cicilia Saigon Ho Chi Minh City
Cicilia Saigon
Cicilia Saigon Hotel Spa
Cicilia Saigon Hotels Spa
Cicilia City Saigon Center
Cicilia City Hotel Saigon Center Hotel
Cicilia City Hotel Saigon Center Ho Chi Minh City
Cicilia City Hotel Saigon Center Hotel Ho Chi Minh City

Cicilia City Hotel Saigon Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 54 reviews
Rating 8 - Good. 21 out of 54 reviews
Rating 6 - Okay. 7 out of 54 reviews
Rating 4 - Poor. 5 out of 54 reviews
Rating 2 - Terrible. 5 out of 54 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Paid extra for room with spa bath, area around spa bath was dirty and not clean, spa bath drain didn’t seal, meaning we had to constantly fill bath with water. Breakfast dining area was hot and humid
Stayed 4 nights in Nov 2024

8/10 Good

MAN

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and informative!
Stayed 5 nights in Oct 2024

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
I had a lovely stay with my daughter. Loved the room with our private balcony overlooking the bustling city. The staff is very helpful and kind. When in Ho Chi Minh again, will visit again. Thank You, Cicilia
Stayed 2 nights in May 2024

4/10 Poor

WILLIAM

Traveled with family
Disliked: Property conditions & facilities
Mouse and bug run around

8/10 Good

Brandon

Liked: Cleanliness, staff & service, room comfort

Some good, mostly bad

On first impression the hotel was clean and the room spacious. Staff were helpful and the location is great for accessibility to all the main attractions in Ho Chi Minh. We had a large, comfy bed in the room, which was quiet and peaceful. Unfortunatley our room wasn't ready when we arrived, which was only 10 mins before check in time. When we entered the room, the park view that was advertised was nothing but a view of the road and building beneath. That was disappointing. The bath was cracked and didn't hold enough water to use the jets. One morning the shower was less powerful and only cold water came out, I presume this was because it was a busy time for showering. Also, the vouchers for the spa are only redeemable on already hugely overpriced treatments. These treatments are in a sad looking spa on the first floor, where a receptionist is never present and the prices are over double what you will pay if you go elsewhere in the city.
Clean wet room style bathroom. Unfortunately the bath was cracked, the view was not as described, and the shower was cold one morning.
Large, spacious, comfy and clean.
Stayed 3 nights in Nov 2022

10/10 Excellent

Erwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard and very helpful staff

We stay for 5 night and it was a very splendid vacation, the staff were very friendly and helpful. The room was very clean and their service was very good. Shout out to the waiter at the sky bar and the receptionist and the bel man who very often assisted us. Recommended hotel and will return to this hotel in the future. Thank you Cicilia staff and management.
Stayed 4 nights in Aug 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Pheng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Khanh

Stayed 4 nights in Oct 2019

8/10 Good

Michael

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
very dirty, english not very good. Not happy. The photos showed online and the real one is not the same. I think I have been trap.
Stayed 7 nights in Sep 2019

8/10 Good

Sharifah

Liked: Staff & service

City with History

Location was good. Easy access for Grab car. Two- bedroom suite. Needed paint all over as has unsightly mould or patches on wall and ceiling. Aircon at 19 deg only! Water for shower made noises with low flow. Furnishings and toilet amenities were good. Pretty good service for a 3 star hotel. Wasn’t sure if it has 4 star quality.
Stayed 2 nights in Sep 2019

8/10 Good

Pheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jun 2019

10/10 Excellent

DamianoMolinaro, Coffs Harbour NSW Australia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location, staff, meals, rooms were all excellent however, when you showered the bathroom became flooded and very wet. Otherwise all was just perfect
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 4 nights in May 2019

6/10 Okay

Lim

Near central

Hotel looks nice, location neat central. Walking distance to food outlet.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for good price.

very good location, clean and large rooms and bathrooms.
Stayed 2 nights in Apr 2019

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week of stay.

It was great! The hotel staff specially the front desk are very helpful and accommodating! Breakfast was fine. Location pretty much near to everywhere.
Stayed 2 nights in Apr 2019

8/10 Good

connie, werribee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It was great hotel great position staff were great
Stayed 2 nights in Mar 2019

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second Stay

We came back to the Cicilia after a three day tour of the Mekong Delta. This hotel is great, friendly and helpful staff
Stayed 2 nights in Mar 2019

6/10 Okay

tien

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness

It's okay

This hotel was fine, but nothing special. The staff were friendly, but seemed surprised by every question we asked (could they hold luggage, could we have a second key), the breakfast was disappointing (in a country of amazing food, it felt like cold leftovers), and the room was tiny with a shower that flooded basically the entire bathroom every time you used it (no full wall on the shower space). Most importantly if you take your key with you when you leave the room (which you have to cause they only give you one when you check in) the AC turns off, and even when left on all day/overnight the room will only cool a few degrees. The bed was comfortable enough and it's a great location, easy to walk downtown but also a really cool neighbourhood across the street with great restaurants and bars.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Small room

The location is perfect. But the room they arranged for us was super small, which was different from what we saw from the website. And they charged extra compulsory fees for massage, which was not shown on the price list.
Stayed 3 nights in Dec 2018

10/10 Excellent

KAM FOO

Liked: Cleanliness, staff & service, property conditions & facilities

Overall your hotel is satisfactory to me

i was staying at the 8 floor, however, early in the morning while I still in deep sleep. I been wake up by noises. Noise from your hotel staffs cleaner that talking loudly at the 8 floor that wake up me up and can't sleep again. Beside at time your staff cleaner will knock at my door for house keeping while I still in bed. Also I encountered 1 day before I checked out there was no house keeping in my room, I wander is it the practise of your hotel ? I think maybe your hotel should have those : Do Not Disturb/Make up room tag that hang at the door like most of the hotel having it.
Stayed 4 nights in Dec 2018