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Ace Hotel Ben Thanh

3.5 star property

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Photo gallery for Ace Hotel Ben Thanh

View from property
Family Room (with Window) | Minibar, desk, blackout drapes, free WiFi
View from property
VIP Room | Minibar, desk, blackout drapes, free WiFi
Room service - dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
100 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City
  • Ben Thanh Market
    ‪1 min walk‬
  • Saigon Square
    ‪6 min walk‬
  • Bui Vien Walking Street
    ‪11 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪21 min drive‬

Room options

View all photos for VIP Room

VIP Room | Minibar, desk, blackout drapes, free WiFi

VIP Room

  • 699 sq ft
  • Sleeps 8
  • 3 Queen Beds

View all photos for Family Room (with Window)

Minibar, desk, blackout drapes, free WiFi

Family Room (with Window)

  • 344 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Double Room

Minibar, desk, blackout drapes, free WiFi

Superior Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, desk, blackout drapes, free WiFi

Deluxe Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Minibar, desk, blackout drapes, free WiFi

Deluxe Double Room, City View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Triple Room

Executive Triple Room | Minibar, desk, blackout drapes, free WiFi

Executive Triple Room

  • 322 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About this property

Ace Hotel Ben Thanh

3.5-star hotel in District 1
This smoke-free hotel features a restaurant, 24-hour room service, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Ace Hotel Ben Thanh offers 40 air-conditioned accommodations with minibars and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Ace Hotel Ben Thanh is a smoke-free property.

Ace Hotel Ben Thanh has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 456000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Ace Ben Thanh
Ace Hotel Ben Thanh Hotel
Ace Hotel Ben Thanh Ho Chi Minh City
Ace Hotel Ben Thanh Hotel Ho Chi Minh City

Ace Hotel Ben Thanh Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 227 reviews
Rating 8 - Good. 94 out of 227 reviews
Rating 6 - Okay. 36 out of 227 reviews
Rating 4 - Poor. 17 out of 227 reviews
Rating 2 - Terrible. 12 out of 227 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful. Keep up! I will recommend to all my friends.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Its okay. Some of the things was not up to that standards the one I received previously staying here. The room size was downgraded. Also no windows at all. But for one night staying. It was okay. The location wise is really nice. It’s closed to everything whatever you need.
Stayed 1 night in Feb 2020

6/10 Okay

Elizabeth

Disliked: Room comfort
Was an okay hotel, the breakfast was good and the bed was extra firm. The staff weren't very helpful.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Paid for a room with windows, only for the view to be a brick wall. No safe for important belongings. Laundry basket had food takeaway rubbish from previous hotel guests. Very limited breakfast selection.
Stayed 4 nights in Feb 2020

6/10 Okay

Elizabeth

Disliked: Room comfort
Ace hotel was okay, kitchen staff were friendly and breakfast was always delicious. Beds weren't that comfortable. Hotel is close to Ben Thanh market.
Stayed 1 night in Feb 2020

8/10 Good

Ngangiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

there is miss communication in front desk

Stayed 4 nights in Jan 2020

10/10 Excellent

Anh Kiet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kiet

Very clean plus very nice and helpful staffs.
Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

6/10 Okay

Katherine

Traveled with family
Liked: Staff & service, property conditions & facilities

Big family touring Ben Thanh neighhood

Pro: We are a family of 6: mom, dad, teenager girl and 3 younger girls. It is difficult for us to stay in a room together and that is our preference while traveling abroad. We appreciated this hotel having a very spacious VIP room with 3 queen beds. The inside decor with different wall papers was very cute, laminated flooring was also good. Toilet is separate from shower was a plus. Their diner on the rooftop was very serene with beautiful city backdrop. Front desk was friendly, helpful and apologetic with our inconvenience. The location was walking distance to everything we liked and needed: convenience store, boutique shopping, awesome Japanese and Ben Thanh food court dining experiences. Con: upon checking in, we couldnt have our VIP room. Reason given: it was being treated for cockroaches. Toilet room always had that really stinky sewage smell. Hope management will have this rectified. Would we stay here again or recommend large family like us. YES
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, for food and clothes markets. Clean rooms with nice bathroom. Very friendly and helpful staff, would highly recommend for all
Stayed 2 nights in Jan 2020

6/10 Okay

Thi Thu Nga

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Not happy

Run down hotel, not like the photos shown on the website. Towels are worn and old, they have holes in most of them. Breakfast is the worst we ever had, service from reception are very good but not at the breakfast. close to Ben Thanh market, but very hard to catch a taxi because of one way street.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

NHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Rhea, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay when in HCMC near to everything. Good value for money. The staffs were friendly and helpful. They have a beautiful and very clean room. Breakfast was good too. I'm surely come back and stay here and recommend to my family and friends.👍 Keep it up ACE hotel.❤️
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Ace hotel has a good central location close to Ben Thanh market. The hotel room is good and comfortable but quite small. Hot water takes quite a while to heat up remotes for Aircon can be a little annoying. The breakfast was good and on top floor overlooking the city. Staff were helpful friendly, especially Jenny at reception. Overall good hotel.
Stayed 2 nights in Nov 2019

8/10 Good

Traveller

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location. Shower low water pressure.
Stayed 4 nights in Oct 2019

8/10 Good

Kong Wah

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. Next to a big night market. Alot of foods around the area
Stayed 4 nights in Aug 2019

6/10 Okay

Christy

Traveled with family
Liked: Cleanliness

Fake stars and fake reviews. avoid this place

Warning! Photos are too amazing. Photos look as if the lobby and room are spacious but nope they aren't. WRONG STARS. more like 2 stars. NOT 3.5. Absolutely felt like a scam. There is no pool, no bar and the worst is their breakfast buffet. The dumplings were made in the Hallway. Yes hallway, not the kitchen. The chef making the eggs were munching in front of us while cooking and clearing the area and dishes she used. Ham smelled like it was old and not well refrigerated. Basically not suppose to be served. It was so loud we hear so much noise from the room. Wifi no good.
Stayed 2 nights in Aug 2019