Miyajima Hotel Makoto

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Miyajima Hotel Makoto

View from property
Lobby
View from property
Hot springs
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
755 Miyajimacho, Hatsukaichi, Hiroshima-ken, 739-0518
  • Machiya Street
    3 min walk
  • 宮島いちわ
    3 min walk
  • Hatsukaichi Hiroden-miyajima-guchi Station
    1 min drive
  • Iwakuni (IWK)
    26 min drive

Room options

Traditional Room (Japanese-Style)

  • 291 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

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About this property

Miyajima Hotel Makoto

3.5-star ryokan in Itsukushima
This ryokan features conference space, a 24-hour front desk, and a garden. WiFi in public areas is free. Other amenities include a front-desk safe.
Miyajima Hotel Makoto offers 45 air-conditioned accommodations with safes and bathrobes. Televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 9:00 AM.
Miyajima Hotel Makoto features a garden, a front-desk safe, and an elevator. Public areas are equipped with complimentary wireless Internet access.

Miyajima Hotel Makoto has designated areas for smoking.

Languages

Chinese (Mandarin), English, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free ferry terminal shuttle

Food and drink

  • Kaiseki meal

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden

Spa

  • Public bath open from 6:00 AM - 9:00 AM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that certain rooms have limited WiFi access.

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Makoto
Hotel Makoto Miyajima
Hotel Miyajima
Makoto Hotel
Makoto Hotel Miyajima
Makoto Miyajima
Miyajima Hotel
Miyajima Hotel Makoto
Miyajima Makoto
Miyajima Makoto Hotel
Miyajima Hotel Hatsukaichi
Miyajima Hotel Makoto Japan/Hiroshima Prefecture - Hatsukaichi
Miyajima Hotel Makoto Hatsukaichi
Miyajima Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan
Miyajima Hotel Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan Hatsukaichi

Miyajima Hotel Makoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 115 out of 201 reviews" "
Rating 8 - Good. 66 out of 201 reviews" "
Rating 6 - Okay. 17 out of 201 reviews" "
Rating 4 - Poor. 2 out of 201 reviews" "
Rating 2 - Terrible. 1 out of 201 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was outstanding.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa Shuk Han

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs with great services. Nice location. Nice view.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Very helpful with shuttle service and dinner plans at the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel, walking distance to main sights. Used the private onsen.
Stayed 1 night in Aug 2024

6/10 Okay

marta

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was extremely nice. Price was too high for the state of the hotel . Dinner was a rip off . Too expensive . Not great quality . Japanese style . Public bath nothing special
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, quiet and clean hotel
The staff at this hotel were friendly and very accommodating. The room was clean and had every amenity. The onsen was rejuvenating. Wonderful stay!
Stayed 1 night in Aug 2024

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Japanese experience including bamboo mats and futons for sleeping. Public bath was also a good experience and Miyajima is wonderful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and service! Many English speaking staff, hospitality above and beyond. Would stay again in a heartbeat
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked the option to dine in and restaurants around closed too early.
Stayed 1 night in Jun 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

phong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to explore Myajima ..
Stayed 1 night in May 2024

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So happy to have stayed in this hotel. Our Japanese style room was large and comfortable. The staff was also very kind and helpful. We also appreciated the genuine hot bath.
Stayed 1 night in Apr 2024

8/10 Good

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation.
Everything was perfect! I just wish the checkout was a little later (10am).
Stayed 1 night in Apr 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and friendly. The front desk personnel spoke very good English and would go out of their way to help us if we had concerns or questions. This place hold many great memories of my trip to Japan, and the onsen/hot-spring did wonders for my skin. I hope to become a regular costumer of this hotel in future trips.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying on Miyajima, this is the perfect location. Just a few min walk from the dock, and typically there is transportation waiting for guests.
Stayed 2 nights in Mar 2024

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back
Stayed 1 night in Dec 2023

8/10 Good

Sally, el monte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

Drolkar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Miyajima Hotel Makato very much. Upon arrival, we were surprised to learn all shops generally close by 5pm. Your front desk staff quickly helped to organize breakfast for us the next morning though it was very last minute. We appreciated that very much. They even provide transportation to the ferry terminal. The whole team is always very attentive and ensure we are very looked after, our compliments to them for a job well done !!!
Stayed 2 nights in Aug 2023

10/10 Excellent

WAI LING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of the hotel is perfect, we contact for transfer service on previous day. The staff has waited at the pier on time and left the maps and restaurant information for us, we can continue to enjoy our day in Miyajima directly. There is a girl at reception is able to speak in fluent English, which is very friendly to the foreigners who don’t know Japanese. Just a bit disappointed because the private bath is fully booked on the day and we cannot have it. Miyajima is a very good place and we love it so much. Next time when I come here, I will book this hotel agin and the private bath.
Stayed 1 night in Aug 2023

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful property well maand clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Luciana

Stayed 1 night in Aug 2023

10/10 Excellent

Jimmy

Stayed 1 night in May 2023