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ANA Crowne Plaza Hiroshima by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Hiroshima by IHG

Lobby
Point of interest
BBQ/picnic area
Chapel
Standard Room, 2 Twin Beds, Club Lounge Access (High Floor) | Premium bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
7-20 Naka-machi Naka-ku, Hiroshima, Hiroshima-ken, 730-0000
  • Hiroshima Central Shopping District
    ‪5 min walk‬
  • Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪7 min walk‬
  • Hiroshima (HIW-Hiroshima - Nishi)
    ‪17 min drive‬

Room options

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, in-room safe, desk

Standard Room (Upgraded)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, City View

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds

  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • 193 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds, Accessible

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Twin Beds, Club Lounge Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access

Junior Suite, 2 Twin Beds, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Twin Beds, Club Lounge Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed, Smoking, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds, Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Club Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Smoking, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access (High Floor)

Standard Room, 2 Twin Beds, Club Lounge Access (High Floor) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds, Club Lounge Access (High Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access (Worklife)

Combined shower/tub, free toiletries, hair dryer, slippers

Premium Room, 2 Twin Beds, Club Lounge Access (Worklife)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds, Club Lounge Access

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, City View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds, Smoking, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Smoking, City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access (Worklife)

Junior Suite, 2 Twin Beds, Club Lounge Access (Worklife) | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Twin Beds, Club Lounge Access (Worklife)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

Premium Room, 2 Twin Beds, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds, Club Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed, City View

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access (Luxury Bath View)

Junior Suite, 2 Twin Beds, Club Lounge Access (Luxury Bath View) | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Twin Beds, Club Lounge Access (Luxury Bath View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Twin Bed

  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

ANA Crowne Plaza Hiroshima by IHG

4-star hotel in Hiroshima City Centre
3 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
ANA Crowne Plaza Hiroshima by IHG offers 402 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

ANA Crowne Plaza Hiroshima by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
ATAGO - This fine-dining restaurant serves lunch and dinner.
The Lounge - Onsite bar. Open daily.
FRUITIER - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
TAO LI - This restaurant serves lunch and dinner. Open daily.
UNKAI - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ATAGO
  • FRUITIER
  • TAO LI
  • The Lounge
  • UNKAI

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on May 7, 2025 from 1-4 AM. All facilities that use power, including elevators will not be available during this time.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Onsite self-parking is limited (80 spaces) and available on a first-come, first-served basis. Additional offsite parking is available at Otemachi Grand Parking, located 547 yards (500 meters) away, at a surcharge of JPY 120 per 20 minutes from 8 AM to 10 PM, and JPY 100 per hour from 10 PM to 8 AM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 2000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Crowne Plaza
Ana Crowne Plaza Hiroshima
Ana Hiroshima
Ana Hiroshima Crowne Plaza
Crowne Plaza ANA Hiroshima Hotel
Crowne Plaza Ana Hiroshima
Crowne Plaza Ana Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Ana Crowne Plaza
Hiroshima Crowne Plaza
Ana Crowne Plaza Hiroshima Hotel Hiroshima

ANA Crowne Plaza Hiroshima by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Wai Kwan Paul

Close to the A-bomb Dome, but...
If you only spend a night or two and mainly visit the Hiroshima Peace Memorial Museum, this hotel is only minutes away on foot. Otherwise, this place isn't close to the Hiroshima station. The room I got was surprisingly tiny for the price, but at least their shower is very powerful and the bed is comfortable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Woogeun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service, nice location
Stayed 3 nights in Nov 2024

2/10 Terrible

Shally

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a standard room, 2 Twin beds & the room is small & 2 twin beds sat side by side. I can hardly climb up from the end of the bed next to the window. I checked & was told I had booked a compact twin beds. If I had seen the wording of “Compact”, I won’t book this room. I ended up upgrading the room & I am happy to pay extra. We have stayed with ANA Kobe before traveling to Hiroshima & the room provided matched with the room description of standard room, 2 twin beds. ANA Hiroshima was the first ANA we had bad experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to that sad Hiroshima museum and the dome. The staff is super helpful and helped us ship our luggage to the next location. The restaurant is really good. They also have really fun amenities like an eye mask and a great bath tub. They also have netflix on their TV you just login to which was really nice. Also got a massage there for like $35 and it was awesome.
Stayed 2 nights in Nov 2024

8/10 Good

heidi

Liked: Staff & service, property conditions & facilities
a
Stayed 2 nights in Nov 2024

6/10 Okay

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to say that this was a great hotel but the truth is, there’s room for improvement. It was quite a nice room with a decent amount of space by Japanese standards. The hardness of the bed however prevented us from having a good night’s sleep. The bathroom is a bit dated and the shower is sub-par for this level of accommodation. The breakfast buffet had a decent amount of both western and Japanese choices however, almost every hot-food item was mostly cold even though we were having breakfast at 6:30 AM every day. The location was excellent with lots of transportation options a short walk away and walkable distance to most of Hiroshima’s major attractions.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and the hotel atmosphere was top notch. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Lynne

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great entrance at hotel however the room was a let down. It was a very small room with no room for the bags. We had stayed at a similar property but at least had room at the end of the bed. Hotel was busy so nit even able to upgrade to a larger room. Would not stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jillian

Traveled with partner
Excellent hotel! The staff were helpful and friendly, and the location is close to the Peace Museum. The rooms were well appointed with great amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to peace memorial and boat to miyajima from peace park. Also airport bus a few blocks up the road by shopping nall. Walkable to castle also. Light rail very close and nice breakfast at hotel.
Stayed 4 nights in Jul 2024

8/10 Good

Rumi

Stayed 1 night in Oct 2024

10/10 Excellent

Gary, Malibu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property & location! Centrally located, easy walk to Peace Park & nightlife. The room was dated, but in a good way! Very clean, functional and loved that the decor was older but in amazing condition!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nice people
Stayed 5 nights in Oct 2024

6/10 Okay

James

払った料金の価値はないです
Stayed 2 nights in Oct 2024

10/10 Excellent

Akiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher, Pembroke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property. The staff were extremely helpful and the club room was fantastic.
Stayed 2 nights in Oct 2024

8/10 Good

Kathi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Peace Park & Museum. Disappointed that the top lounge closed after September.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location to visit the Peace meseum, very easy to walk to the river and peace park. They are really well prepared to receive foreign guests. The staff is super professional, helpful and bilingual. The breakfast buffet was awesome! It was a mix of Japanese and Western options. The onsite gym was amazing! The rooms are a little dated, but very clean!
Stayed 1 night in Oct 2024

10/10 Excellent

Brigitte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and is accessible to the memorial site and shopping places. The room is very clean. It has everything we needed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shiauchuen

Stayed 1 night in Sep 2024

10/10 Excellent

ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Especially the business lounge. Views are spectacular.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Having stayed in a number of hotels around japan in the past week this was by far the most expencive and also by far the biggest let down of an experience. With the smallest room and what felt like the most dated hotel
Stayed 1 night in Sep 2024