Comfort Hotel Hiroshima Otemachi

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are not cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is not cleaned with disinfectant

Staff does not wear personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Guests are not provided with hand sanitizer

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property does not follow regional sanitization guidelines

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).