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The Westin Hilton Head Island Resort & Spa

4.0 star property

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Photo gallery for The Westin Hilton Head Island Resort & Spa

2 bars/lounges, poolside bar
Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
View from property
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
2 Grasslawn Ave, Hilton Head Island, SC, 29928-5583
  • Folly Field Beach Park
    ‪15 min walk‬
  • Shelter Cove Harbour
    ‪9 min drive‬
  • Coligny Beach
    ‪14 min drive‬
  • Hilton Head Island, SC (HHH)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

View from room

Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

View from room

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Room, 1 King Bed, Balcony, Oceanfront | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Oceanfront

  • 320 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Oceanfront

Room, 2 Queen Beds, Balcony, Oceanfront | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Oceanfront

  • 320 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Resort View

  • 320 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Resort View

  • 320 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 534 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Island)

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Balcony (Island)

  • 534 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (View)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (View)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Island, View)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Island, View)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Ocean View

  • 320 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

The Westin Hilton Head Island Resort & Spa

Hotel in Mid Island
Spend the day relaxing at the beach, practicing your swing on The Westin Hilton Head Island Resort & Spa's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
The Westin Hilton Head Island Resort & Spa offers 419 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Guests can play rounds at the 36-hole golf course. 3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at The Westin Hilton Head Island Resort & Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. This eco-certified hotel also offers a 24-hour fitness center, a hot tub, and a steam room. Onsite parking is available (surcharge), along with a car charging station.

The Westin Hilton Head Island Resort & Spa is a smoke-free property.

The Carolina Room - This seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Splash - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
View 32 - Overlooking the ocean and pool, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Oceans - This beachfront bar serves light fare only. Open select days.
Ingredients - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ingredients
  • Oceans
  • Splash
  • The Carolina Room
  • View 32

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 36-hole golf course
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Heated pool
  • Hiking/biking trails
  • Hot tub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 37,000 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 3.75 per accommodation, per night
  • Resort fee: USD 42.85 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Head Island Westin
Hilton Head Island Westin Resort
Westin Hilton Head Island
Westin Hilton Head Island Resort
Westin Resort Hilton Head Island
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head & Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head Island Resort & Spa Hotel
The Westin Hilton Head Island Resort & Spa Hilton Head Island

The Westin Hilton Head Island Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, helpful and responsive. The location of the hotel was perfect. Great snorkeling just steps away.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Beautiful property
Stayed 1 night in Jan 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lucina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Sonya

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No service no spa time. It is an additional charge to use the spa steam room, sauna or whirlpool, even as a resort guest, that fee is on top of the resort fees. Gen the lady working the spa counter was extremely unpolite when I was able to discuss with mgmt and be allowed to go into a basically vacant space as there were literally only 12 to 15 cars in the parking lot during our stay. She didn’t offer me a robe and tersely reminded me to be mindful and use the clock on the wall for my one hour limit. However Joslynn, Diasi and Yanilla were some of the nicest young ladies that made my birthday visit very special. Problem # 2 If you book on a third-party app, like Expedia, make sure upon check-in, you go to the front counter and verify everything on your receipt to get the amenities for which you have paid. Marriott Westin will tell you none of the items that you pay for on Expedia have transferred over onto the hotel‘s website. And you will have to stand at the front counter to contact Expedia (good luck finding their phone number without googling it) and have Expedia speak with someone at the hotel. And finally, problem # 3 At check out, the bellhop room was locked, therefore we could not get a luggage cart. No one at the front desk has access so we wound up carrying all the bags down by ourselves. I cannot imagine being there during a busy crowded summer season if the service was this bad with so few people to actually service I imagine hotel is god-awful when full.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I absolutely loved this place! We we stayed here in January it was peaceful, quiet, and very relaxing. Exactly what we were hoping for on a getaway. We will definitely be coming back here. 10/10 RECOMMENDED
Stayed 4 nights in Jan 2025

2/10 Terrible

kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Service desk we call over 10 times and no would answer the phone, so after 3 hrs trying to relax , we decided to go to dinner we are room i all the way over the other side of the hotel , so when we left we call at reception , we asked then why would no one answer the phone they said we ate sorry , we came back agfter dinner still no TV what the hell is wrong with this place and staff theres hardly any one here at the resort , but they way its run is not the same either i ve been coming here on and of for 20 years now im going to change my hotel next time will not stay at the weston again , now
Stayed 2 nights in Jan 2025

10/10 Excellent

Helder

Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with partner
Clean, friendly staff and great views from our room.
Stayed 2 nights in Jan 2025

8/10 Good

Gerald

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not what we expected

We expected a better experience based on the price per night. The hotel was nice but very understaffed, they did not clean the room even when we asked 3 times for it to be cleaned. No trash cans in the room. No one was able to help with bags, pool towels etc. and very long lines in the front desk. When checking out there were charges to our bill that were incorrect, and the lady was not very friendly about it. Overall I would not go back. But the place has a beautiful beach in front of it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pedro, ROSWELL

Stayed 1 night in Dec 2024

8/10 Good

Isaac, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities
Adjoining rooms not soundproofed. Three elevators, two were not operational for three days. Sort of ridiculous for a hotel of this size.
Stayed 2 nights in Dec 2024

10/10 Excellent

Myriam

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is family oriented. My family and I spent Christmas of 2024 at the Westin and the decorations were gorgeous. I highly recommend this resort for couples and families.
Stayed 2 nights in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
In one room the fridge wasn’t working. In the second room the tub wasn’t draining. There is no where to get water after the store closes so we called the front desk. They said they would bring water but didn’t. We called 15 minutes later, still no water. We called 45 minutes after the first call for the third time and thankfully got a manager that was surprised that hadn’t brought the water up yet. He then promptly brought us water. One 8 ounce cup of milk from the store is $7. Bring your own drinks because everything is pricy.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Blanca, Palmetto Bay

Stayed 2 nights in Oct 2024

10/10 Excellent

FAREED

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to have weekend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort. Very clean.
Stayed 2 nights in Nov 2024

4/10 Poor

George

Stayed 2 nights in Nov 2024

6/10 Okay

Lontonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Joe

Stayed 1 night in Nov 2024