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Palmera Inn and Suites

3.0 star property

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Photo gallery for Palmera Inn and Suites

Cozy retreat with a single bed, bedside table, and comfortable chair.
Kitchen features a large island with a granite countertop, white cabinetry, and a black range hood.
Compact kitchen with a stainless steel refrigerator, sink, and modern faucet. Enjoy a small dining area with a table and chairs.
Enjoy a comfortable stay in this well-appointed living space with a kitchen, dining area, and sofa.
Relax by the pool in a serene outdoor seating area with a gazebo, sofa, and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

Map
12 Park Ln, Hilton Head Island, SC, 29928-3409
  • Shelter Cove Harbour
    ‪3 min drive‬
  • Coligny Beach
    ‪4 min drive‬
  • Palmetto Dunes Club
    ‪4 min drive‬
  • Savannah, GA (SAV-Savannah - Hilton Head Intl.)
    ‪70 min drive‬

Room options

View all photos for Loft (Caifornia King - Not Pet Friendly)

Loft (Caifornia King - Not Pet Friendly) | Living area | Flat-screen TV

Loft (Caifornia King - Not Pet Friendly)

9.4 out of 10
Exceptional
(110 reviews)
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | In-room safe, iron/ironing board, WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(106 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Studio Suite | In-room safe, iron/ironing board, WiFi, bed sheets

Studio Suite

9.2 out of 10
Wonderful
(90 reviews)
  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

Similar properties

Experience the hotel's sleek, contemporary design with expansive views from multiple levels of balconies.

Holiday Inn Express Hilton Head Island by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, (132)
$217 nightly
The price is $217 total
includes taxes & fees
Holiday Inn Express Hilton Head Island by IHG

About this property

Palmera Inn and Suites

3-star hotel in South End
This smoke-free hotel features a fitness center, a snack bar/deli, and a conference center. On-the-go breakfast is free. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Palmera Inn and Suites offers 156 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palmera Inn and Suites features a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This Hilton Head Island hotel also offers a terrace, barbecue grills, and a vending machine.

Palmera Inn and Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 9:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 130.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.20 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 130.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Park Lane Condominiums Hilton Head Island
Park Lane Hotel Hilton Head Island
Park Lane Hotel Suites
Park Lane Hilton Head Island
Park Lane Hotel Condominiums
Park Lane Hotel Suites
Palmera Inn and Suites Hotel
Palmera Inn and Suites Hilton Head Island
Palmera Inn and Suites Hotel Hilton Head Island

Palmera Inn and Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1072 reviews
Rating 8 - Good. 269 out of 1072 reviews
Rating 6 - Okay. 90 out of 1072 reviews
Rating 4 - Poor. 30 out of 1072 reviews
Rating 2 - Terrible. 20 out of 1072 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Christine

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice location. Our loft room was very nice and clean. Had dishes, silverware for 4, along with pots and pans. Pool area was nice. Breakfast was good with a variety of items to choose from. I was not really happy with the front desk staff. I called to ask a question before arriving and they were short with me. When I arrived i didn't feel really welcomed. I was checked in and given info needed, but again had a question and they were very short. I may go back again, but hopefully check in staff is a bit friendlier.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Would highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

It was very convenient for us to get to Sea Pines for the RBC Heritage.
Stayed 2 nights in Apr 2025

6/10 Okay

Todd

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was nice beds not comfortable at all. Asked cleaning lady for towels and got no response. Only stayed two days and needed new towels for showers. Breakfast very average at best. Eggs like rubber. I’d say only thing good was the location. I probably wouldn’t stay there again
Stayed 2 nights in Apr 2025

6/10 Okay

Kameron

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel should work with 3rd party booking agencies to be able to provide a military discount to those deserving, like other hotels along the east coast. Limited transportation options and too far from local amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

FANYA

Traveled with group
Liked: Amenities
Great property! Close to everything! Staff was superb!
Stayed 4 nights in Apr 2025

10/10 Excellent

Wenrong

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Noel, Johns Island

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, nice breakfast, enjoyed the pool and hot tub
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for a quick trip

Clean and friendly. Loved our suite.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our one night in Hilton Head. The room was huge. It was clean and comfortable with all the amenities. Would definetly stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Amenities
Very clean and spacious rooms were a lot bigger than we anticipated.
Stayed 1 night in Apr 2025

10/10 Excellent

Mauricio

Business traveler
Liked: Cleanliness, staff & service, amenities
i like the location
Stayed 3 nights in Apr 2025

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and pool area. No housekeeping at this hotel which didn’t matter to us because we only stayed 1 night. But it would matter if we wanted to stay longer. Other than that would stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

One Night Visit

My main criticism is the bathroom door which was a sliding door and never really closed. Thus, light and noise emitted from bathroom in middle of the night. Also, the room darkening curtains were poorly designed and did not block out light. The bed was not soft. The kitchen setup was good.
Stayed 1 night in Mar 2025

6/10 Okay

Neko

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Felt like they may have been under staffed for this week being spring break. The staff was obviously trying really hard but this hotel was packed with people and the whole time I only saw the same 3 young ladies keeping it together they did a good job for what they had to work with.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite southern charm
Stayed 1 night in Apr 2025

8/10 Good

Teresa

Liked: Cleanliness, amenities
We had a great stay! Clean room and good breakfast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, the property and landscaping are lovely. The only part we didn’t enjoy was the bed. We had a hard time sleeping, we are used to a memory mattress and have trouble with almost every hotel bed though.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip!

Couldn’t have asked for a better time and breakfast was a pleasant surprise each morning! Staff was great as well.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

It’s was beautiful and all around a great hotel and area to visit. The staff was very friendly and went above and beyond to help us and we arrived at a very late hour but they were able to get us checked in and the room was very clean and nice. We would definitely stay there again and it’s very affordable compared to other hotels in the area.
Stayed 4 nights in Feb 2025

8/10 Good

Yvonne

Liked: Cleanliness
Stayed 1 night in Apr 2025