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Palmera Inn and Suites

3.0 star property

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Studio Suite, 1 King Bed with Sofa bed | In-room safe, iron/ironing board, WiFi, bed sheets
Free daily on-the-go breakfast
Outdoor pool
Building design
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

Map
12 Park Ln, Hilton Head Island, SC, 29928-3409
  • Coligny Plaza
    ‪4 min drive‬
  • Palmetto Dunes Club
    ‪5 min drive‬
  • Coligny Beach
    ‪11 min drive‬
  • Savannah, GA (SAV-Savannah - Hilton Head Intl.)
    ‪61 min drive‬

Room options

View all photos for Loft (Caifornia King - Not Pet Friendly)

Loft (Caifornia King - Not Pet Friendly) | Living area | Flat-screen TV

Loft (Caifornia King - Not Pet Friendly)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | In-room safe, iron/ironing board, WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Studio Suite | In-room safe, iron/ironing board, WiFi, bed sheets

Studio Suite

  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

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About this property

Palmera Inn and Suites

3-star hotel in South End
This smoke-free hotel features a fitness center, a snack bar/deli, and a conference center. On-the-go breakfast is free. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Palmera Inn and Suites offers 156 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palmera Inn and Suites features a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This Hilton Head Island hotel also offers a terrace, barbecue grills, and a vending machine.

Palmera Inn and Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 9:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 130.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.20 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 130.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

Property is also known as

Park Lane Condominiums Hilton Head Island
Park Lane Hotel Hilton Head Island
Park Lane Hotel Suites
Park Lane Hilton Head Island
Park Lane Hotel Condominiums
Park Lane Hotel Suites
Palmera Inn and Suites Hotel
Palmera Inn and Suites Hilton Head Island
Palmera Inn and Suites Hotel Hilton Head Island

Palmera Inn and Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1050 reviews
Rating 8 - Good. 261 out of 1050 reviews
Rating 6 - Okay. 82 out of 1050 reviews
Rating 4 - Poor. 29 out of 1050 reviews
Rating 2 - Terrible. 20 out of 1050 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 4 nights in Feb 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a restful stay and enjoyed the hot tub. Jojo at the front desk was very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Noah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 2 night stay very clean great staff Exactly as advertised
Stayed 2 nights in Feb 2025

10/10 Excellent

Virginia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Jan 2025

10/10 Excellent

Junie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Chad

Business traveler
Luke warm shower hot water wasn't available. Elevator out of service.
Stayed 1 night in Jan 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The girl who checked us in needs to get a new job! She was not nice or friendly! Terrible check in experience! We loved the property, but our first impression upon arriving was not great!! Reconsider your staff! The breakfast needs a lot of help! We did enjoy our room & would recommend this property.
Stayed 3 nights in Jan 2025

10/10 Excellent

george

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the breakfast. Always hot and fresh!. Staff were friendly and knowledgeable.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephan

Stayed 1 night in Jan 2025

4/10 Poor

Stephanie

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms were great (though the beds were so hard it was sleeping on the floor), the breakfast was great. The guy at the front desk (he just moved there) was awesome. The woman was sooooo rude. She was short and snippy, I asked her to tell me how much the deposit was (that wasn't listed on Expedia) BEFORE she ran my card and didn't listen, team it twice causing my card to decline twice, didn't give information about breakfast or anything. I know it snowed two days before and they were not used to it BUT after having notice it was going to snow, then TWO days later, the walkway from the handicap spot to the front door was a thick block of ice. Just ice. The poor guy at the front desk was out there at 10pm chipping it away by himself so noone got hurt. How irresponsible of the company can you be. Then, there was someone across the hall going in and out of the room, hammering something, stomping, opening and slamming the door until well after three in the morning. And then there was a guest with socks? Wrapped around his neck, sucking on a pacifier (maybe his kids?) pacing the parking lot on his phone. It was a terrible stay.
Stayed 1 night in Jan 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were terribly hard and uncomfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great value. Great start. I come to Hilton Head every year and stay here each time.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Stayed 1 night in Jan 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable stay with exceptional Service

I recently had the pleasure of staying at The Palmera Inn, and it was an experience worth every star. From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. The check-in process was smooth and efficient, with the front desk staff providing all the necessary information about the hotel amenities and local attractions. The room was immaculate, spacious, and beautifully decorated with a modern yet cozy touch. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of travel. I was particularly impressed with the attention to detail, from the high-quality toiletries to the complimentary water and coffee. The hotel offers a range of amenities that cater to both relaxation and productivity. The fitness center is well-equipped, and the pool area is a perfect spot to unwind. I also had the opportunity to dine at the hotel's Breakfast bar, and the food was nothing short of exceptional. The Breakfast layout features a variety of delicious options, and the service was prompt and attentive. What truly sets The Palmera Inn apart is the outstanding service provided by the staff. Every interaction, whether it was with housekeeping, the concierge, or Breakfast staff, I was met with a friendly smile and a genuine willingness to assist. They truly go the extra mile to ensure their guests have a memorable stay. Overall, my experience at The Palmera Inn was fantastic, and I would highly recommend it to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricing value for the dollar
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star rooms
Stayed 4 nights in Jan 2025

10/10 Excellent

joey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta price and beautiful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hit tub

We stayed there because they have a hot tub
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay

Wonderful stay. Service, room, breakfast, & property were exceptional.
Stayed 1 night in Jan 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Rigoberto Pena

Liked: Cleanliness
Disliked: Staff & service, amenities
Customer service at front desk, rude, impolite, unwelcoming. This property shouldn't be listed as pet friendly, pets are not welcomed in the "lobby" area, not even when you only want to grab a cup of coffee and you are the only one there. Only 4 rooms accommodate dogs, according to the ladies during check in. My room, reserved months before, was not available. I refused the one they were offering and after a lot of not by my side, miraculous my room became available. Did not go to breakfast because dogs were nor accepted on the lobby area, not even during check in, so I don't have an idea about meals served. Do not recommend to anyone who felt dogs deserve to be treated fairly. Most of the dogs who travel with their owners are trained. If an accident happens, the owners will have to take the responsibility. It is the first time my dog is unwelcome to a lobby area of a place "dog friendly." We, owners, pay extramoney for our dog, dogs are not there for free. Another think if you chose this hotel, you have to pay a daily $20.00 fee plus anther daily state fee. I'm never go back to this place, not even if they give it to me for free.
Stayed 7 nights in Dec 2024