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Holiday Inn Express Hilton Head Island by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hilton Head Island by IHG

Exterior
Point of interest
Exterior
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2 Tanglewood Drive, Hilton Head Island, SC, 29928-6244
  • The Sandbox
    ‪3 min walk‬
  • Coligny Plaza
    ‪8 min walk‬
  • Sea Pines Forest Preserve
    ‪8 min walk‬
  • Hilton Head Island, SC (HHH)
    ‪22 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View (Walk-In Shower)

Standard Room, 1 King Bed, Pool View (Walk-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Pool View (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hilton Head Island by IHG

Hotel in South End
Along with an outdoor pool, this hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express Hilton Head Island by IHG offers 153 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hilton Head Island by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and 3 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 958 square feet (89 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine.

Holiday Inn Express Hilton Head Island by IHG has designated areas for smoking.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free beach shuttle
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hiking/biking trails
  • Outdoor pool
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 958 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per stay
  • Resort fee (March 01 - October 01): USD 35.00 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Business center/computer access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Parking
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Forest Hotel South Beach
Comfort Inn South Beach
Holiday Inn Express Hilton Head Island Hotel
Quality Inn South Forest Beach Hilton Head Island
Quality South Forest Beach Hilton Head Island
Quality South Forest Beach

Holiday Inn Express Hilton Head Island by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 104 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JESSICA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was a terrible stay, there was construction going on the hotel. It was so dirty and noisy.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Overnight stay for local event. A lot of renovation construction. Bathroom was small and the walls weren’t soundproof, noisy residents with barking dog. Breakfast was fair.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice but doing construction on hotel. Breakfast was good. Will stay there again.
Stayed 1 night in Nov 2024

4/10 Poor

Patrick J

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfair that there was no notice the property was under construction and filthy. Pool is closed; stinky, dirty elevators. No decaffeinated coffee at breakfast or in reception. Tiniest hotel bathroom I’ve ever seen. Was very friendly but hotel condition very disappointing. I was told I was unable to cancel and stay elsewhere unless I forfeit my money.
Stayed 2 nights in Oct 2024

4/10 Poor

Yana

Stayed 3 nights in Oct 2024

4/10 Poor

Angie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovations made it very difficult for those with a handicap. When I called them to ask about the renovation and handicap access they said that they had handicap spots available close to the garage. We had a very hard time getting around. The shuttle was non existent. We only saw them one day. The breakfast was just awful. 2 out of the three mornings the food was over cooked and dried out. The tables were dirty. Service was poor. Will not go back. For the price we paid we should have been treated much better.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jacob

Stayed 4 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kista

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Dorian, Weddington

Disliked: Cleanliness, property conditions & facilities
Hotel is under renovation and that comes with hard to find parking, lots of noise during the day and a mess to get in and out of hotel. The reception is in a different building about 1/4 mile away and breakfast also in the different building (not in the hotel). The hallways are super dirty. We had a fire alarm test that lasted about 2 hours…
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Emily

Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Liked: Staff & service
Stayed 7 nights in Oct 2024

2/10 Terrible

Can

Disliked: Property conditions & facilities
There was a renovation. You had to inform us before reservation. Too much noise starting early morning, please do not forget, we were in holiday. I want to have compensation some amount to my credit card.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kavitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction
Stayed 3 nights in Oct 2024

2/10 Terrible

Amber

Stayed 1 night in Jul 2024

6/10 Okay

keanu

Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleased
I was very surprised at the hotel they are doing remolding but we had all we needed, and the service was very good, the room was very clean and comfortable, I will stay there again.
Stayed 2 nights in Oct 2024

4/10 Poor

Jenifer, North Augusta

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we first arrived at check in, we were made aware that the property was under renovation. They warned us that it may be loud beginning at 8:00 am. That was never a major issue. The first night was fine. The beds were comfy and the room was clean enough. However, the water to the building was cutoff in the middle of the night on our second right without warning. We could not take showers, flush the toilet or brush our teeth. My daughter’s friend, who was traveling with us, ended up getting a stomach bug that same night, which you can imagine is not ideal when you can’t flush the toilet. The hotel offered bottles of water and their toilet to use in the main building (which you had to drive to). There was no option for showering. The water had still not been repaired by the time we checked out over 24 hours later. I am certain if we had not had to deal with the water issue and construction, the stay at this hotel would have been a good experience.
Stayed 2 nights in Sep 2024

4/10 Poor

Roger, Columbia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking was horrible. Insufficient parking spaces. If parked at the remote site there was no lighting and it was dangerous to walk on the unlit pathway. The construction project obstructed entry. Security personnel ewre intrusive.
Stayed 5 nights in Sep 2024

2/10 Terrible

Rena

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXTREME REMODELING!!!!
When we arrived there was no internet. This place is under extreme remodeling!! I travel for work and had to listen to a jack hammer all day!! On Tuesday night one of the construction workers ran into the water pipe and we had no water all day Wednesday. That afternoon they slipped a note under our door stating that it was going to take at least 10 hours for the repair but possibly not have water until the morning! I was stuck in that room all day because my husband had to leave and run calls for our company!! We checked out when he came back. They did however refund us Wednesday but for Tuesday I have to go through the third party app, which is this one, to get Tuesday refunded to me.
Stayed 3 nights in Sep 2024

2/10 Terrible

Maria

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no water. Massive amounts of construction. I truly truly want a refund. This was the worst experience ever.
Stayed 1 night in Oct 2024