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Candlewood Suites Bluffton-Hilton Head by IHG

2.5 star property

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Photo gallery for Candlewood Suites Bluffton-Hilton Head by IHG

Full-size fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board
Studio, 2 Queen Beds, Accessible (Mobil, Roll In Shwr) | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
5 Young Clyde Court, Bluffton, SC, 29909-7545
  • Okatie Creek Golf Club
    ‪3 min drive‬
  • Tanger Outlets Hilton Head
    ‪13 min drive‬
  • May River Golf Club at Palmetto Bluff
    ‪36 min drive‬
  • Savannah, GA (SAV-Savannah - Hilton Head Intl.)
    ‪36 min drive‬

Room options

Similar properties

Exterior

Holiday Inn Express Bluffton at Hilton Head Area by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1002)
The price is $208
per night
$229 total
includes taxes & fees
Apr 17 - Apr 18
Holiday Inn Express Bluffton at Hilton Head Area by IHG

About this property

Candlewood Suites Bluffton-Hilton Head by IHG

Hotel in Sun City Hilton Head
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Limited housekeeping is available.
Candlewood Suites Bluffton-Hilton Head by IHG offers 124 accommodations with MP3 docking stations and DVD players. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Candlewood Suites Bluffton-Hilton Head by IHG features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 355 square feet (33 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and a garden. Onsite self parking is complimentary.

Candlewood Suites Bluffton-Hilton Head by IHG is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 355 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Bluffton-Hilton Head Hotel
Candlewood Suites Head Hotel
Candlewood Suites Head
Candlewood Suites BLUFFTON HILTON HEAD
Candlewood Suites Bluffton-Hilton Head Hotel
Candlewood Suites Head Hotel
Candlewood Suites Head
Hotel Candlewood Suites Bluffton-Hilton Head Bluffton
Bluffton Candlewood Suites Bluffton-Hilton Head Hotel
Hotel Candlewood Suites Bluffton-Hilton Head
Candlewood Suites Bluffton-Hilton Head Bluffton
Candlewood Suites Bluffton Hilton Head
Candlewood Suites Bluffton Hilton Head
Candlewood Suites Bluffton Hilton Head by IHG
Candlewood Suites Bluffton-Hilton Head by IHG Hotel
Candlewood Suites Bluffton Hilton Head an IHG Hotel
Candlewood Suites Bluffton-Hilton Head by IHG Bluffton
Candlewood Suites Bluffton-Hilton Head by IHG Hotel Bluffton

Candlewood Suites Bluffton-Hilton Head by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 445 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Latoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lady at front desk was ver friendly
Stayed 1 night in Dec 2024

8/10 Good

Gicela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and quiet
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Stayed 4 nights in Dec 2024

4/10 Poor

LESTHER

Terrible internet service, terrible cleaning service, I did not like the stay
Stayed 7 nights in Dec 2024

2/10 Terrible

Robert

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Utilities pin disarray
70 % of my stay there was no hot water for me to shower. They ran out of bar soap and body lotion bottles any way so the nearest gym was my only alternative to a freezing shower
Stayed 1 night in Dec 2024

4/10 Poor

Steven

Traveled with partner
Disliked: Staff & service, amenities
WIFI is spotty to non-existent. Staff was apathetic. Room was adequate but under supplied with necessities. Hotel is old and was renovated but has gotten shabby again. Lobby area is like entering a jail. Very institutional. My reservation was through a third party or I would have gone elsewhere.
Stayed 1 night in Dec 2024

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Melisa

Stayed 1 night in Dec 2024

4/10 Poor

Khalil

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Needs updates
I booked a suite with a living room and seperate bedroom so my friend and i would have some privacy. The bedroom door AND the bathroom doors didnt even close. It was extremely inconvenient.
Stayed 1 night in Dec 2024

6/10 Okay

Michelle Marie

Stayed 3 nights in Nov 2024

8/10 Good

Wendy

Stayed 2 nights in Nov 2024

6/10 Okay

Becton

Traveled with family
Liked: Cleanliness
Seems old and not taken care of
Stayed 2 nights in Nov 2024

10/10 Excellent

PADEE, Johns Creek

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location with great staff, unfortunately the hotel was runned down. Dirty carpet, broken elevator, no hot water, just to name a few.
Stayed 1 night in Nov 2024

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful experience
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Douglas

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 3 nights in Nov 2024

2/10 Terrible

Nicha

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great place, but those 4 flights up & down the stairs because the lift was out was NO joke! I'll have to call to see if the elevator works before booking again.
Stayed 1 night in Nov 2024

8/10 Good

Frank

Stayed 2 nights in Nov 2024

4/10 Poor

DANA

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Elevator broken room on 4th floor
It would have been appropriate to notify us that the elevator was broken and our room was on 4th floor. The clerk said it had been broken since Monday and today is Saturday.i felt fortunate it was just one night but this was not a great introduction to staying with Candlewood suites.
Stayed 1 night in Nov 2024

6/10 Okay

Alex

Business traveler
Liked: Room comfort
Disliked: Staff & service
First of all the elevator wasn't working the entire week. Come to find out, it had been 2. Our room was missing the tv in the bedroom, took 3 days to get one. The fan in the wall that is supposed to pull the ac into the bedroom didn't work.Offered to let me change rooms after 2 days of being left hanging. Told maintenance would be up,never showed or called to lmk they were waiting on tv and parts for fan(which never did get fixed). Most of the staff was not very friendly or helpful. Laundry room was free but had only 2 washers working and 3 dryers that worked. Asked for propane for the grill and was told they didn't have any. Another guest told us where they kept the refills and low and behold there was propane. Employee at desk was just too lazy to be bothered. Also, was granted a late check out but still got locked out of my room while loading my vehicle. Actually not a bad place. Just needs a bit of maintenance and better more caring employees. Some were actually quite rude.
Stayed 6 nights in Oct 2024

10/10 Excellent

Preston

Stayed 1 night in Oct 2024

4/10 Poor

Martin

Business traveler, Traveled with partner
1. We paid for a king size bed but we got a full size bed. Since we booked through Expedia they would Not honor our king size reservation.charged us for a king size bed. 2.they also would not honor AAA or AARP for any discounts. 3. One of the lamps was not working and they never provided any room service (did not empty garbage cans).
Stayed 4 nights in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Super close to USCB. Usually always clean and quiet. This is my go to.
Stayed 1 night in Oct 2024

8/10 Good

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the close proximity to a surgery center. The bed was comfortable and the showerhead made for a good shower. The room was clean but there was a weird odor like someone used something to cover up another smell.
Stayed 1 night in Oct 2024