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Wild Ginger Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Beach
Lobby sitting area
Lobby lounge
Property grounds

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Kalakaua Park
    6 min walk
  • Hilo Farmers Market
    12 min walk
  • The Temple Bar
    5 min walk
  • Hilo, HI (ITO-Hilo Intl.)
    11 min drive

Room options

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | Bed sheets

Family Suite, Ocean View

  • 192 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Bed sheets

Premium Room

  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $159
per night
$188 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

Wild Ginger Hotel

Hilo hotel close to Hilo Farmers Market
A microwave in a common area, laundry facilities, and express check-out are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a picnic area.
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Hilo hotel also offers a garden, a picnic area, and laundry facilities. Onsite self parking is complimentary.

Wild Ginger Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 266 out of 609 reviews" "
Rating 8 - Good. 133 out of 609 reviews" "
Rating 6 - Okay. 61 out of 609 reviews" "
Rating 4 - Poor. 45 out of 609 reviews" "
Rating 2 - Terrible. 104 out of 609 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special place... It's a lovely, local place and so convenient to downtown.
Stayed 4 nights in Sep 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii It was a calm oasis, cconvenient and best of all, great staff!
Stayed 7 nights in Sep 2024

2/10 Terrible

james

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very dirty the picture's on the web site are not even close to what the room's really look like please think twice before booking a room here
Stayed 1 night in Sep 2024

4/10 Poor

xiande

Disliked: Cleanliness, amenities, property conditions & facilities
So poor
Stayed 1 night in Sep 2024

2/10 Terrible

Rick

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property is poorly maintained and online pictures are of only one room. Rest of property needs updated to match pictures.
Stayed 5 nights in Sep 2024

6/10 Okay

Ayami

Traveled with partner
Disliked: Cleanliness
空港すぐ近くで、安かったので予約しました。かなり古く、ホテルというよりモーテル、民宿寄りです。エアコン、部屋着はありません。シャンプー、固形石鹸、ローション、天井ファン、冷凍冷蔵庫、各種タオルはあります。ドライヤーは備え付けはありませんが、言えば貸してくれます。水、お湯が出るウォーターサーバー、電子レンジがロビーにあり24時間使えます。Wi-Fiは部屋ではつながりにくいです。色々不便はありますが、今まで泊まったホテルのどこよりも、予約後の注意事項のメールやりとり等がスムーズで密でした。
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
pleasant, . .accomadating, . .always ready to serve, . .
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juancarlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vintage old school Hawaii
old school vintage Hawaii experience, no tv no radio only the sounds of nature I love it
Stayed 2 nights in Aug 2024

2/10 Terrible

PAUL, MANHATTAN BEACH

Traveled with family
Disliked: Cleanliness, amenities
We booked three rooms for six adults. Two of the three rooms had bed bugs. We immediately fled to another hotel. Even if there had been no infestation problems, the rooms were cramped and had no AC.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For being over 100 years old, it's exactly what you'd expect. She's old but has so much charm. The room and bathroom was clean, and met our expectations. The fans and no AC was okay with us. The breakfast was nice too!
Stayed 1 night in Aug 2024

2/10 Terrible

Calvin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets was on stained blanket, with no sheets under and no bedspread. No hot water. Curtain was torn and couldn't close. Noisy frogs. They said I wouldn't be charged after we left.
Stayed 4 nights in Aug 2024

8/10 Good

Lorra

Traveled with partner
Hard to describe, it was rundown but so nostalgic. For the price we have no complaints. Clean & bed was comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old historical plants and bamboo surrounding the property brings out all the jungle sounds like a symphony. Amazing!
Stayed 3 nights in Aug 2024

2/10 Terrible

Maria

Stayed 1 night in Aug 2024

2/10 Terrible

Rose

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV, no AC. Mosquitoes, frogs, pests all over. Floor is extremely dirty. No one should live here. Shower leaks to lower floor and inside shower wall is full of water.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cristie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is old and has lots of flavor. She is a 114 year old hotel. The floors aren't level, but her age shows us that uneven floors are cool! We will be back!
Stayed 1 night in Aug 2024

2/10 Terrible

Rose

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are pests everywhere. No Ac and ripped window screens. No TV. When I was taking a shower it leaked to the room below. Frogs are jumping around . I poked a small whole on the wall and was shocked to see the wall behind was full of water. The floors are dirty and its location next to the highway makes it noisy all night. There is NO TV or AC. This is a terrible place.
Stayed 2 nights in Aug 2024

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
The accommodation was comfortable with a nice little breakfast offered also. Unfortunately the wifi didn't work in the downstairs room I was in but worked fine up in the lobby area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nelmarie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very quaint! As expected for an older hotel no ac and no tv but that was no problem. Hot water in the shower takes a little time to heat but I don’t think anyone would want to take a hot shower in an already warm room. Ceiling fan worked great in keeping cool during the night. Room was clean and maintained throughout the stay. Staff was lovely and very helpful. Would definitely recommend for a more down to earth experience in Hawai’i.
Stayed 4 nights in Aug 2024

6/10 Okay

Esther

Stayed 2 nights in Aug 2024

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Diane

Disliked: Cleanliness
Unusual & Surprising
Checking in late seemed a bit sketchy. Could have been cleaner. However, Bed was clean & comfy. Upon rising, things looked better! Quirky & with an old Hawaiian motel setting! Interesting artifacts, amethyst rock, Hawaiian wood carvings & other arts! Surrounded by lots of green foliage, bamboo trees, relaxing lounge's & a quiet setting! Lots of Coqui’s singing, if you call it that!? Also, offered a free continental breakfast with coffee, juice, fresh hard boiled eggs, fruit, pastries, spam musubi…tasty & satisfying! As for returning to the “The Wild Ginger,” we want to bring our great grands back to get a feel of the Old Hawaiian Way🌺
Stayed 1 night in Jul 2024