This hotel features an outdoor pool, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.
Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hilo Reeds Bay Hotel features an outdoor pool, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers laundry facilities, express check-in, and express check-out.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Outdoor pool
Family friendly
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Housekeeping (daily)
Outdoors
On the bay
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in public areas
Upper floors accessible by stairs only
More
1 building
3 floors
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Kitchenette
Microwave
Refrigerator
More
Ceiling fan
Fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property
Property is also known as
Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo
Hilo Reeds Bay Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
extremely clean friendly at front desk and house keeping accommodated my extended last minute stay and the need to extend was able to have doordash delivery the fridge coffee maker sink microwave is exactly what i beeded
phoebe
Stayed 2 nights in Jan 2025
6/10 Okay
Paul, Nashville
Traveled with partner
Jan 4, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a three-story building. Nowhere on the reservation pageis it listed that there is no elevator. This is certainly a problem for those with limited mobility. Temperature was cool and no need for air conditioning in early January but during the summer months I imagine there would be a need and there is no air conditioning available. Internet was spotty at best and did not work in the room. TV did not work reliably because of poor Internet connection. Probably would not stay here again.. I realize this is a budget motel but there are significant limitations
Traveled with family and small children, Traveled with family
Dec 29, 2024
Hotel is nothing to write home about but it is fully functional with comfortable beds and clean rooms. The staff is very friendly and personable. I would stay here again.
I saw on hotels.com that the property offered breakfast. In reality, the property doesn't offer any food or even water fountain.
Description on hotels.com was misleading.
Verified traveler
Stayed 1 night in Dec 2024
8/10 Good
Placida
Dec 24, 2024
Placida
Stayed 1 night in Dec 2024
8/10 Good
Karen
Traveled with family
Dec 22, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
We really loved our 3rd floor corner balcony room overlooking the bay and having waves crash below. Very peaceful and comfortable. Few amenities.
Unfortunately, we only had one night to spend in Hilo-wish it could’ve been longer. This is an older hotel I believe, but the front desk lady was very nice and accommodating. The room was quite comfortable, the bed was great-we had a little balcony looking over the bay. Unfortunately, I couldn’t see much off the balcony when I was sitting down because it’s not plexi glass so you can’t really see through it unless you stand up. But it’s a great view. There’s also some magnificent Banyan trees in the front of the property and it’s well located. Another nice feature is the room actually has cups and plates and silverware If you need to put together a little meal. If I went back to Hilo, I would definitely consider staying there again.