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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property

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Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area | 48-inch LCD TV with cable channels, TV
Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area | 48-inch LCD TV with cable channels, TV
Breakfast, lunch and dinner served
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Room service
$215
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
93 Banyan Dr, Hilo, HI, 96720
  • Coconut Island Park
    ‪9 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(3 reviews)
  • 369 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub) | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(7 reviews)
  • 369 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 1 Bedroom, Non Smoking (with Soaker Tub) | Living area | 48-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

8.0 out of 10
Very good
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(41 reviews)
  • 298 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area | 48-inch LCD TV with cable channels, TV

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

8.6 out of 10
Excellent
(8 reviews)
  • 742 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

8.8 out of 10
Excellent
(40 reviews)
  • 369 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • 298 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront

View from room

Room, 1 King Bed, Lanai, Oceanfront

7.8 out of 10
Good
(37 reviews)
  • 369 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(54 reviews)
  • 298 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(59 reviews)
  • 298 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 369 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

  • 330 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Resort in Keaukaha
Catch some rays at the beach, practice your swing at Grand Naniloa Hotel Hilo - a Doubletree by Hilton's onsite golf course, or enjoy snorkeling. Weekly housekeeping is available.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Grand Naniloa Hotel Hilo - a Doubletree by Hilton features an outdoor pool and a 24-hour fitness center. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 11001 square feet (1022 square meters) include conference space. This beach resort also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Grand Naniloa Hotel Hilo - a Doubletree by Hilton has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ka Lihikai Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,001 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 614 out of 1249 reviews
Rating 8 - Good. 316 out of 1249 reviews
Rating 6 - Okay. 167 out of 1249 reviews
Rating 4 - Poor. 77 out of 1249 reviews
Rating 2 - Terrible. 75 out of 1249 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Biswajit, SALISBURY

Liked: Cleanliness, amenities, property conditions & facilities
We have been having great experiences in Hawaii at every place we have stayed so far. But I have to mention something special about this property. We stayed here only for one night -but every bit of it was worth it. The staff at the reception desk on 20 th evening - her name is Ipo - was just amazing! We just mentioned that our younger one’s birthday is on 21 st and we wanted to know if there was an option of getting a cake somewhere. Not only she arranged a cake as a courtesy , she got beautiful garland and a cute birthday card signed by the staffs for our little one and had everything ready to be picked up at the front desk at 11 at night! We travel all around the world - this was so special ! We never experienced this kind of hospitality anywhere before ! They didn’t have to do any of it - we would still love the property - its location right on the water - beautiful view from the balcony - the excellent service by the staffs at the restaurant! We couldn’t ask for anything more ! It will be nice to come back again ! Thank you Ipo and thank you all the staffs !
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
directly on the water, was gorgeous.
Stayed 1 night in Jun 2025

10/10 Excellent

Frances Mae Loren Bringas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The location is excellent next to 3 beaches and on the waterfront with a spacious view there is a lovely Japanese garden adjacent to the hotel. The main problem is the valet parking is slow. They need to hire more parking attendants. We stayed for 3 nights and each time we waited 10-15 minutes in the car line to drop the car off for valet parking. There are two lanes in front of the hotel in the circular driveway. They could use one for people unloading luggage and the other for valet parking. The we’re using both lanes for both purposes and that slowed down people who already were checked in and just wanted to drop off the car. This is the worst. A let experience I’ve ever had.
Japanese garden next to hotel
Japanese garden next to hotel
View in back
Patio
Stayed 3 nights in Jun 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

KAMINI

Traveled with partner
Liked: Cleanliness, amenities
The lawn & pool area setting is beautiful. Staff are super friendly.
Stayed 3 nights in Jun 2025

2/10 Terrible

Nichoel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, noisy, kids running in the halls when you’re trying to sleep, people fighting outside, hallways stink like pot, the room is run down (stains, cracks, etc). Very understaffed.
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Stayed 2 nights in Jun 2025

10/10 Excellent

Curt

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The hotel was beautifully located and comfortable. It was close to many local spots that are must see. Staff were all so friendly and helpful. We will definitely return.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property with a pretty view. Saw a turtle on he shore
Stayed 3 nights in May 2025

6/10 Okay

Jing, Naperville

Stayed 1 night in May 2025

10/10 Excellent

Mitsuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Kandarp, san ramon

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in May 2025

10/10 Excellent

andrew, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a wedding at the hotel, beautiful location and just 11 minutes from the airport
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Stayed 3 nights in Jun 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Cesar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean, easy to get too. overall a nice location and hotel.
Stayed 3 nights in May 2025

10/10 Excellent

shirley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful. Immaculate
Stayed 3 nights in May 2025

10/10 Excellent

Sybil, N Dinwiddie

Liked: Cleanliness, property conditions & facilities
Beautiful location on Kanehoe Bay with several room types, open air bar, pool and kayaks. Away from the crowds of Waikiki, but no beach.
Stayed 1 night in May 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

I had a very pleasant experience overall. Check-in at the front desk was easy, although it was a bit slow due to an issue with another guest's stay that temporarily tied things up. Once that was resolved, the process went smoothly. My room was clean, spacious for my needs, and well maintained. It came with all the basic amenities, including a microwave, mini fridge, and coffee maker. Everything was in good working order and made my stay comfortable. I also had the chance to dine at the hotel restaurant, and the food was excellent—delicious and served in generous portions. Check-out was relatively quick. I did notice a daily parking charge on my bill, but the staff were helpful in removing it after I explained that I had carpooled with others and didn’t use the hotel’s parking. All in all, it was a pleasant and comfortable stay. I would definitely recommend the Grand Naniloa Hotel Hilo to others and would gladly return in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Glenn, honolulu

Traveled with family
Liked: Cleanliness, property conditions & facilities
What a great hotel. The best Front Desk staff and the best bartender in the lobby bar! Clean room and beautiful views. What else do you want. Oh ya Hilton points! Haha oh wait the morning coffee is no longer in the lobby where it’s convenient, and not down at the service desk a few miles away!
View from my room
My room
Bath area
Bath
Stayed 1 night in May 2025