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Dolphin Bay Hotel

2.5 star property

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Photo gallery for Dolphin Bay Hotel

Garden
Superior Studio, 1 Queen Bed, Kitchen | 1 bedroom, desk, iron/ironing board, cribs/infant beds
Exterior
Family Apartment, 1 Bedroom, Kitchen | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Superior Studio, 1 Queen Bed, Kitchen | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
333 Iliahi Street, Hilo, HI, 96720
  • Hilo Farmers Market
    ‪10 min walk‬
  • Rainbow Falls
    ‪5 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(18 reviews)
  • 170 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(11 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(34 reviews)
  • 355 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About this property

Dolphin Bay Hotel

Hilo hotel with in-room kitchens
Along with concierge services, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite.
Dolphin Bay Hotel offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Dolphin Bay Hotel features barbecue grills, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Hilo hotel also offers a picnic area, concierge services, and laundry facilities. Complimentary self parking is available on site.

Dolphin Bay Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 653 reviews
Rating 8 - Good. 174 out of 653 reviews
Rating 6 - Okay. 26 out of 653 reviews
Rating 4 - Poor. 12 out of 653 reviews
Rating 2 - Terrible. 12 out of 653 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sunny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place itself was great. Incredibly relaxing! Breakfast in the porch was so nice! Stay went totally smooth. I wouldn't consider it walkable due to lack of sidewalks. But for those people who are looking to relax and sightsee, I actually think the location is better than in the heart of downtown. It's both close to everything and also "out of the way".
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Dolphin Bay Hotel is a sweet, laid-back, vintage hotel. It has loads of character and beautiful gardens. I love staying at the Dolphin Bay Hotel because it is unique and well-maintained and always clean. The hosts are very friendly and accommodating, and they offer fresh coffee, homemade banana bread and sweet, ripe papayas in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Yoshinari

Liked: Cleanliness, staff & service, property conditions & facilities
I like there
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is super cute and retro but clean, with a great surrounding garden. Staff was amazing!

10/10 Excellent

Moises, Apollo Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay and restful night. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just outside the Hilo downtown. Lots of walkable restaurants, bars and shops, and very friendly staff willing to help you out with just about anything you need during your stay.
Stayed 2 nights in Mar 2025

8/10 Good

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood is a little questionable. Some possible homelessness. Staff are kind and attentive. The building has maintained a sense of culture. Coffee banana bread and a whole papaya for breakfast was appreciated. Appliances are old but functional. Noise carries but it's ok because it's part of the experience.
Stayed 1 night in Mar 2025

8/10 Good

Lisa, Gorham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are welcoming and helpful. We arrived at 8 pm and I was struggling with the key lockbox on our room since we were arriving after hours. Thankfully, a staff woman was still present at the front desk and helped us get into our room. She was so nice it was a relief after 13 hours of traveling from Boston. Beautiful grounds and garden. Rooms are clean and near but old school - 70’s vibe, quaint. The coqui frogs at night can be loud but we have peepers in Maine in the spring and summer so we’re used to the noise. Felt like home in the summer. The only downside is the lack of soundproofing between rooms. You can hear the person in the next room coughing so just be aware they can hear you too. Neighborhood is mixed - some rough looking places but just use street smarts due to Hilo’s prevalent homeless population. Overall would recommend mainly due to the welcoming staff and motel cats. :)
Stayed 3 nights in Mar 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Stayed 2 nights in Dec 2024

8/10 Good

Hector C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free morning coffee, papaya and banana bread🙂
Stayed 2 nights in Feb 2025

10/10 Excellent

Kurt

Stayed 1 night in Mar 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people.
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, old school. Steer away if you need AC.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Ronald

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious with bedroom, kitchenette, living room, bath, and balcony. Weather was great, 75 to 83. Enjoyed the whole stay experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, nice room.
Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Liked: Amenities
My stay was excellent…property is a little older, but cleaner than anywhere I’ve stayed before. The Staff is very friendly…would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie F.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly was so welcoming and allowed us to check in early and provuded us with a lovely room. Delicious fresh fruit and bannana bread in the morning was a big plus. Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic old time Hawaiian hotel close to downtown

Sitting at the picnic table with my morning coffee, watching the sunrise over the lush hotel garden! Yesterday, walked 10 minutes to downtown, had breakfast at Booch Bar, then 3 more blocks to farmers market. Near market is the island public transportation stop (Hele on). Perfect location. Clean and quiet (except for all the birds and nighttime frogs!) Kitchen in room is a wonderful bonus.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, cute lobby kittens :)
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people, great sleep (much needed!).
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hawaii elegance in this small, friendly hotel.
Stayed 6 nights in Dec 2024