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The Brooks Motel

2.0 star property

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Photo gallery for The Brooks Motel

Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds
House | Living area | 28-inch LED TV with digital channels
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2871 New York 23, Hillsdale, NY, 12529
  • Catamount Aerial Adventure Park
    ‪3 min drive‬
  • Catamount Ski Area
    ‪4 min drive‬
  • Taconic State Park
    ‪5 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪32 min drive‬

Room options

View all photos for Deluxe Single Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Executive Studio Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Single Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Classic Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for House

House | Living area | 28-inch LED TV with digital channels

House

  • Sleeps 12
  • 6 Queen Beds

View all photos for Executive Studio Suite

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Executive Studio Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Single Room

Signature Single Room | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Signature Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Double Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Brooks Motel

Hillsdale motel close to Catamount Aerial Adventure Park
This motel features free self parking and free WiFi in public areas.
The Brooks Motel offers 16 air-conditioned accommodations with coffee/tea makers and slippers. Memory foam beds feature Egyptian cotton sheets and premium bedding. 28-inch LED televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hillsdale motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Conveniences

  • Guidebooks
  • Virtual front desk

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hilldale Motel
The Brooks Motel Motel
The Brooks Motel Hillsdale
The Brooks Motel Motel Hillsdale

The Brooks Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 74 reviews
Rating 8 - Good. 21 out of 74 reviews
Rating 6 - Okay. 13 out of 74 reviews
Rating 4 - Poor. 7 out of 74 reviews
Rating 2 - Terrible. 5 out of 74 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, amenities
Nice motel, very clean, comfortable beds, i enjoyed my stay
Stayed 1 night in Feb 2025

10/10 Excellent

Brigid

Stayed 2 nights in Feb 2025

6/10 Okay

bill

Liked: Cleanliness, staff & service, room comfort

Clean during rehab

The hotel feels like it is in the first steps of rehab. Walls/trim were painted without being fully repaired. The floors were painted concrete, I guess they ripped up the old carpeting to make it habitable before they had the money to replace it. concrete floors in the winter are very cold.
Stayed 2 nights in Feb 2025

2/10 Terrible

kirk

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe, Unprofessional, and Refused a Refund.

My stay at Brooks Motel in Hillsdale, NY, on December 22, 2024, was an absolute disaster. This place is unsafe, poorly managed, and blatantly disregards guest safety. Here’s what happened: First, the heating and hot water in my room didn’t work—in below-zero temperatures! Management, who only communicates via text, told me to let the water run, claiming “ongoing plumbing issues.” Unsurprisingly, this didn’t help. Next, I noticed water pooling under the door of the room next to mine. Instead of sending staff to address the issue, management asked me to enter the room myself. When I did, the ceiling collapsed, unleashing water and steam. The structural and plumbing failures were horrifying and dangerous. The situation was so bad I called the fire department, who arrived, assessed the damage, and declared the property unsafe. They ordered a full evacuation. While packing my belongings, the power began failing, adding to the chaos. To make matters worse, there was no staff physically present to handle the situation or help guests. Their complete lack of emergency preparedness left everyone on their own. After the ceiling collapse, I was moved to another room in terrible condition. Shortly afterward, the fire department evacuated the entire property. Despite all this—no heat, unsafe conditions, and being forced to evacuate—Brooks Motel refused to refund my money. Their refusal to take responsibility for these catastrophic failures and refund my money is unprofessional. Stay away !
Stayed 4 nights in Dec 2024

8/10 Good

Donald

Traveled with family
Liked: Staff & service
Room extremely cold. One tiny register for a king suite. Took at least 10 minutes for shower hot water to heat up.
Stayed 5 nights in Nov 2024

10/10 Excellent

Laurel

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service!! Very accommodating and took my concerns seriously. Room was modern and very clean. I over slept because the bed was that comfortable. Will definitely go back and refer to friends. Until next time.
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sebastien

Stayed 1 night in Oct 2024

6/10 Okay

Jody

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Alexander

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can only speak to room 26 which had no bathroom mirror, no lighting options other than harsh overheads, and a gigantic stain on the carpet by the bed, consistent with where one might vomit if roused from drunken sleep by the need to do so. What's more, this is one of those no-front-desk code-key fake hotels, so customer service is nonexistent; as a business traveler booking with a corporate card I had to contact my supervisor on the weekend to send both sides of her driver's license before the property would provide me with the code to check in. IF YOU DON'T WANT TO ACTUALLY *RUN A HOTEL*, MAYBE DON'T BE IN THE HOTEL BUSINESS.
Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
XXX
Stayed 1 night in Oct 2024

8/10 Good

LORI

Stayed 1 night in Sep 2024

2/10 Terrible

Valeria

Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfy

Great Beds, Clean and Simple - did not see where to control the heat - but weather was good enough we were ok. A few design flaws - TP holder could have been closer to the toilet and turned the other way to keep the roll on - and the light to the door was behind the door - blinds down still allowed outside light into the room at nigh(was traveling with my 93 year old Dad - so these were noticeable. Room was super clean - Beds Super Comfy and easy to get in. Great place when you just need a place to put your head down.
Stayed 1 night in Oct 2024

4/10 Poor

john

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cute shabby chic place. Pray you don’t have any issues because management is off site and very slow to respond and address.
Stayed 2 nights in Sep 2024

4/10 Poor

Naomi

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
The owners have done a nice job of sprucing up the motel. Nicely appointed,although small room.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

It was fine - the room was very small and rather rough around the edges. Concrete floors, not a great paint job, rather drab. As I said, it was fine, but quite overpriced for what it is.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely night at the Brooks Motel. It’s very well appointed with super comfy beds. There doesn’t seem to be staff on site but a number you can contact with any issues - we didn’t have any and it was not a problem for us. The room was clean and recently renovated. Close to lots of good dining options in Columbia county and the Berkshires.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

betsy

Disliked: Cleanliness, property conditions & facilities
Our room was bee infested. We killed 12 bees before we went to bed, several more in the am. We requested adjoining rooms and even though the hotel only had one other guest, this was not provided. No one on site to remedy this catastrophe.
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Anthony

Traveled with family
It was clean and cheap but very basic and no staff on site. Customer support is by text which took a while for a response.
Stayed 1 night in Jul 2024