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Quality Inn

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn

Premium bedding, desk, laptop workspace, iron/ironing board
Point of interest
Point of interest
Point of interest
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
313 Cunningham Rd, Franklin, NC, 28734
  • Franklin Gem and Mineral Museum
    ‪4 min drive‬
  • Smoky Mountain Center for the Performing Arts
    ‪5 min drive‬
  • Cowee Mountain Ruby Mine
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Hampton Inn Franklin

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (376)
The price is $144
per night
$162 total
includes taxes & fees
Apr 19 - Apr 20
Hampton Inn Franklin

About this property

Quality Inn

Franklin hotel close to Scottish Tartans Musuem
An indoor pool, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Comfort Inn Franklin Hotel
Quality Inn Hotel
Quality Inn Franklin
Comfort Inn Franklin
Quality Inn Hotel Franklin

Quality Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 270 out of 602 reviews
Rating 8 - Good. 201 out of 602 reviews
Rating 6 - Okay. 83 out of 602 reviews
Rating 4 - Poor. 30 out of 602 reviews
Rating 2 - Terrible. 18 out of 602 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

John

Stayed 4 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
German cockroach in the bathroom. Where there’s one, there are often many.
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Stayed 2 nights in Dec 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

2/10 Terrible

Bhargav

Traveled with family
Disliked: Staff & service, property conditions & facilities
Worst hotel with lots of bugs roaming inside the room. I switched atleast 3 rooms and finally settled with last one with no other choice. Front desk was polite in switching rooms. Below average breakfast. Close to near by restaurants. Probably will never visit again. Im pretty disappointed with rating shared in Expedia & the ground reality of this hotel. I prefer to get refunded for my booking.
Stayed 1 night in Nov 2024

6/10 Okay

Tonia

Liked: Staff & service
Average, okay for one night
For the price and based on reviews, I expected a better stay. The front staff person was very helpful. We had a problem with our TV and she came up and fixed it. Property is older, the hallways had a kind of musty smell. Furnishings were kinda worn. Good size bathroom with good water pressure. The towels were rough and seemed to be stained. Needed replacing.
Stayed 1 night in Nov 2024

8/10 Good

Mara, Lutz

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly room updated clean bed comfortable walls are thin can hear others in the hallway. Breakfast was mehhhhhj.
Stayed 2 nights in Nov 2024

8/10 Good

Nowelle

Stayed 1 night in Nov 2024

10/10 Excellent

Johntay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went with my husband. We had a wonderful trip
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Oct 2024

6/10 Okay

Jenice

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend. Smelly!
Room was smelly…musty. Carpet was in poor condition. Not sure if odor was from wall A/C or the carpet. Room was adequate for a quick overnight stay. Breakfast was a packaged muffin, yogurt & coffee. We took it to our room because seating was minimal. I would not recommend this hotel. Check in & out process was incredibly slow because the owners appear to live on site & were obviously doing other tasks.
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Harriett

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It's convenient to most locations.
Stayed 2 nights in Sep 2024

8/10 Good

MARIUSZ

Stayed 2 nights in Aug 2024

8/10 Good

RaChelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia Wesley

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

2/10 Terrible

Stacie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend staying here
We were in town for a funeral and chose this hotel based off of other reviews. Check in was easy. When we opened the door to our room I could instantly smell it was musty but the a/c was off so we tuned that on. During the night I woke up because I was itchy everywhere. I started to look around the room and found mold and dirt where the refrigerator is placed. I went to the front desk to inform them and they moved us to another room..not much better…disgusting stain on the comforter and mold and dirt around the refrigerator. I’ve posted pics of the room, lamp shades and the ice maker in the lobby. This place is disgusting!!
Mold and dirt where the refrigerator is
Lampshade
I don’t even want to know what this stain is
Ice maker in lobby
Stayed 2 nights in Aug 2024

6/10 Okay

aye, Fort Wayne

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

tamitha

Stayed 1 night in Jul 2024