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Quality Inn

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn

Premium bedding, desk, laptop workspace, iron/ironing board
Point of interest
Point of interest
Point of interest
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
313 Cunningham Rd, Franklin, NC, 28734
  • Franklin Gem and Mineral Museum
    ‪4 min drive‬
  • Smoky Mountain Center for the Performing Arts
    ‪5 min drive‬
  • Cowee Mountain Ruby Mine
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Microtel Inn by Wyndham Franklin

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (999)
The price is $120
per night
$135 total
includes taxes & fees
May 12 - May 13
Microtel Inn by Wyndham Franklin

About this property

Quality Inn

Franklin hotel close to Scottish Tartans Musuem
An indoor pool, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Comfort Inn Franklin Hotel
Quality Inn Hotel
Quality Inn Franklin
Comfort Inn Franklin
Quality Inn Hotel Franklin

Quality Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 273 out of 607 reviews
Rating 8 - Good. 202 out of 607 reviews
Rating 6 - Okay. 83 out of 607 reviews
Rating 4 - Poor. 30 out of 607 reviews
Rating 2 - Terrible. 19 out of 607 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting someone at the northeast medical center. It was very convenient
Stayed 2 nights in Apr 2025

8/10 Good

Abdolazim

Traveled with partner
Liked: Cleanliness, staff & service
Nice place, but our bathroom toilet needed repair.
Stayed 1 night in Apr 2025

10/10 Excellent

barbara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool was nice surprise for grandchildren
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and comfortable stay in Franklin!

Check-in was great - very friendly and accommodating staff. Indoor pool was a hit with the kids. Nice breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

IRIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Zach

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

More like a 7

staff was nice. place needed some TLC. breakfast was sparse and room wasn’t the cleanest
Stayed 1 night in Feb 2025

10/10 Excellent

todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and spacious!
Stayed 1 night in Feb 2025

10/10 Excellent

Aundrea

Stayed 1 night in Jan 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Food was cold
Stayed 1 night in Jan 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Nanfu

Business traveler
Disliked: Property conditions & facilities, room comfort
You know what you’re getting. Don’t fool yourself. But it does the job for a night or two.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

John

Stayed 4 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
German cockroach in the bathroom. Where there’s one, there are often many.
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Stayed 2 nights in Dec 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

2/10 Terrible

Bhargav

Traveled with family
Disliked: Staff & service, property conditions & facilities
Worst hotel with lots of bugs roaming inside the room. I switched atleast 3 rooms and finally settled with last one with no other choice. Front desk was polite in switching rooms. Below average breakfast. Close to near by restaurants. Probably will never visit again. Im pretty disappointed with rating shared in Expedia & the ground reality of this hotel. I prefer to get refunded for my booking.
Stayed 1 night in Nov 2024

6/10 Okay

Tonia

Liked: Staff & service

Average, okay for one night

For the price and based on reviews, I expected a better stay. The front staff person was very helpful. We had a problem with our TV and she came up and fixed it. Property is older, the hallways had a kind of musty smell. Furnishings were kinda worn. Good size bathroom with good water pressure. The towels were rough and seemed to be stained. Needed replacing.
Stayed 1 night in Nov 2024

8/10 Good

Mara, Lutz

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly room updated clean bed comfortable walls are thin can hear others in the hallway. Breakfast was mehhhhhj.
Stayed 2 nights in Nov 2024

8/10 Good

Nowelle

Stayed 1 night in Nov 2024