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Tsuruya Kisshotei

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tsuruya Kisshotei

Room type not specified Guest room with open-air bath, Smoking | View from room
Room with Open-air Bath, Smoking | View from room
Room type not specified Guest room with open-air bath, Smoking | Minibar, in-room safe, desk, free WiFi
Lobby
Beach

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
1125-4 Naramoto, Kamo-gun, Higashiizu, Sizuoka, 413-0302
  • Hokkawa Hot Spring
    9 min walk
  • Atagawa Onsen
    2 min drive
  • Atagawa Tropical and Alligator Garden
    4 min drive
  • Oshima (OIM)
    606 min drive

Room options

View all photos for Standard Japanese Style Room with Shared Bathroom, Smoking

Minibar, in-room safe, desk, free WiFi

Standard Japanese Style Room with Shared Bathroom, Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Japanese Style Room with Private Bathroom, Smoking

Minibar, in-room safe, desk, free WiFi

Standard Japanese Style Room with Private Bathroom, Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Western Style Room, Smoking

Japanese Western Style Room, Smoking | Minibar, in-room safe, desk, free WiFi

Japanese Western Style Room, Smoking

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Deluxe Japanese Style Room, Smoking

Deluxe Japanese Style Room, Smoking | Minibar, in-room safe, desk, free WiFi

Deluxe Japanese Style Room, Smoking

  • Sea view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Room with Open-air Bath, Smoking

Room with Open-air Bath, Smoking | Minibar, in-room safe, desk, free WiFi

Room with Open-air Bath, Smoking

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room (Annex), Smoking

Japanese Style Room (Annex), Smoking | Minibar, in-room safe, desk, free WiFi

Japanese Style Room (Annex), Smoking

  • Partial ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Room type not specified Guest room with open-air bath, Smoking

Room type not specified Guest room with open-air bath, Smoking | Minibar, in-room safe, desk, free WiFi

Room type not specified Guest room with open-air bath, Smoking

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Suite With Open Air Bath And Garden

Spa

Japanese Style Suite With Open Air Bath And Garden

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Junior Suite With Open Air Bath

Property grounds

Japanese Style Junior Suite With Open Air Bath

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Deluxe Room With Sea View

Interior

Japanese-Style Deluxe Room With Sea View

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Standard Room With Shared Bathroom And Sea View

Minibar, in-room safe, desk, free WiFi

Japanese-Style Standard Room With Shared Bathroom And Sea View

  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese-Style Standard Room With Private Bathroom

Balcony

Japanese-Style Standard Room With Private Bathroom

  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Japanese-Style Room With Sea View-Annex

Bathroom | Free toiletries, hair dryer, slippers, bidet

Deluxe Japanese-Style Room With Sea View-Annex

  • Sleeps 5
  • 5 Twin Futons

Similar properties

Exterior

Isaribi

Spa
Parking included
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (227)
The price is $310
per night
$375 total
includes taxes & fees
Dec 8 - Dec 9
Isaribi

About this property

Tsuruya Kisshotei

3-star Higashiizu ryokan with restaurant
This ryokan features a restaurant, a 24-hour front desk, and free newspapers. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a garden and a front-desk safe.
Tsuruya Kisshotei offers 49 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Higashiizu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
The ryokan offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hot springs ryokan also offers a terrace, a garden, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Tsuruya Kisshotei has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:30 AM.
Tsuruya Kisshotei has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Kaiseki meal

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1953
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Additional fees of up to JPY 6600 may apply to children ages 0-2 for set breakfast and dinner per day when sharing existing bedding with an adult. Meals must be requested prior to 10 AM.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Tsuruya Kisshotei Inn Higashiizu
Tsuruya Kisshotei Inn
Tsuruya Kisshotei Higashiizu
Tsuruya Kisshotei Ryokan
Tsuruya Kisshotei Higashiizu
Tsuruya Kisshotei Ryokan Higashiizu

Tsuruya Kisshotei Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 113 reviews" "
Rating 8 - Good. 31 out of 113 reviews" "
Rating 6 - Okay. 4 out of 113 reviews" "
Rating 4 - Poor. 1 out of 113 reviews" "
Rating 2 - Terrible. 0 out of 113 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

I-Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is remarkable and excellent. We have a room with private onsen and the room can view the ocean from window. It includes one dinner and one breakfast and the food is awesome and fresh. We will recommend this place.
Stayed 1 night in Jul 2023

10/10 Excellent

shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very great place to stay! Very nice view from the room window, love the food they offer, very enjoyed

10/10 Excellent

Shasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very thoughtful throughout our stay shown through all the little things and additions that the hotel offered. Highly recommend the room wirh private onsen overlooking the ocean!! Meals are delicious and the staff at the restaurant deserves special praise for their warm service. Only thing is dinner time was a bit too late for our usual schedule. But the staffs made the whole experience beautiful. Most likely will come back next year :)
Stayed 2 nights in Mar 2023

10/10 Excellent

seiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Tsuruya Kisshotei. Our main interests were onsen (hot spring) and dinner; they were both wonderful, actually much better than we expected. The hotel is located in a quiet seaside community slightly tucked away from the main road. We could see and hear the ocean from our spacious room! The building is not new but maintained very well and clean. All the staff were so polite and helpful. We would highly recommend this place.

8/10 Good

Kif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Relaxing. Staffs are best in service. The room is huge and face the sea with sun rise every morning. There is private onsen room for foreigners who are not comfortable to use the public bath. The meal provided are very good, which the chef takes pride and effort to prepare. My friend is a vegetarian and they take great efforts to come up with new menu in every meal despite using limited ingredients. The presentation of the course is amazing. So book the room with meal. Highly recommended. The staffs also keep track of our needs. We were out and needed to catch the shuttle van from IZU-ATAGAWA stn, and the staff ensure we catch the shuttle van back as there is no walking access from stn to hotel. I will suggest to take the ordoriko superview exp or the black train which offer scenic view during the ride from Atami, ITO or Tokyo. JR pass covers till Atami and local train needed. Credit vouchers are given to guests for their games room. You can also redeem softserve or cotton candy. Also, a small glass of complimentary beer between 4pm to 6pm. Decor and design are old but traditional. The view, service and meal supercede everything.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

SD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff. We felt welcome and wanting to come back again. I loved the authentic atmosphere of a Japanese ryokan, delicious food and variety of baths.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

ETSUKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Den Fei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s Gd
Stayed 2 nights in May 2024

8/10 Good

Yuta, Fujisawa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族風呂（ジャグジー）のお湯の出が非常に悪かった。
Stayed 1 night in Apr 2024

8/10 Good

uno

スタッフのかた、ご丁寧な対応でした。 料理も美味しかったです
Stayed 1 night in Apr 2024

8/10 Good

Yoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスタオルがお風呂に備え付けされているのが良かったです
Stayed 1 night in Mar 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

SHUN YUET

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Chia Ming

Traveled with family
下出還會入住有露天風呂設備的房間。
Stayed 2 nights in Feb 2024

10/10 Excellent

Ayumi

Stayed 1 night in Jan 2024

10/10 Excellent

MASARU

Stayed 3 nights in Jan 2024

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
食事もスタッフの対応もとても良かったです
Stayed 1 night in Dec 2023

10/10 Excellent

kishita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
つるやさんには今回4回目で初めて金曜日土曜日と連泊させて頂きました…連泊特典が色々あってビックリしました。冷蔵庫に水とお茶モルツビールまでサービスでした…翌日もまたビールとか補充されてました。後ランチボックスまで土曜とチェックアウトした日にもランチボックス頂きました…母と弟と3人でしたが大変気に入ってます…また母は吉祥スパにも行きましたが大変素晴らしいサービスを受けてきたと言ってます…また次回熱川行くならつるや吉祥亭に泊まりたいです…ランチボックス持って追いかけてきてくださったフロントスタッフさんありがとうございました。
Stayed 2 nights in Nov 2023

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Oct 2023

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2023