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Best Western Hickory

2.5 star property

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Photo gallery for Best Western Hickory

Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
1520 13th Avenue Dr SE, Hickory, NC, 28602
  • Hickory Metro Convention Center
    ‪6 min walk‬
  • Valley Hills Mall
    ‪14 min walk‬
  • The Crossing at Hollar Mill
    ‪4 min drive‬
  • Hickory, NC (HKY-Hickory Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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  • Pet friendly
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$81 total
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About this property

Best Western Hickory

Hickory hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour fitness center, and a poolside bar. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Best Western Hickory offers 118 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hickory hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Hickory features an outdoor pool and a 24-hour fitness center. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Best Western Hickory has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 00.00 per stay (rates may vary)
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hickory Hotel
Best Western Hickory
Best Western Hickory Hotel
Best Western Hickory Hickory
Best Western Hickory Hotel Hickory

Best Western Hickory Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 387 out of 844 reviews
Rating 8 - Good. 290 out of 844 reviews
Rating 6 - Okay. 100 out of 844 reviews
Rating 4 - Poor. 37 out of 844 reviews
Rating 2 - Terrible. 30 out of 844 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internal rooms were better than external rooms
Stayed 1 night in Sep 2024

4/10 Poor

Eleanor

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were put in an outside room 2nd floor no elevators. The lights didn’t work, called front desk & told to wriggle the switch. Shower had more water coming out of the faucet then the shower. When I called the front desk to try and change rooms was told there were no available rooms in the hotel left.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deont’a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Blair

Stayed 1 night in Oct 2024

6/10 Okay

Lauren

Stayed 1 night in Oct 2024

8/10 Good

Eric

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient to everything. Good dining in walking distance.
Stayed 2 nights in Oct 2024

10/10 Excellent

jeff

Liked: Staff & service
Room smelled moldy
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service
We had a nice overnight stay. The staff was friendly and the rooms were a little dated but clean. I'd stay again.
Stayed 2 nights in Oct 2024

2/10 Terrible

debra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Power out, we drove 6 hrs to get there. Did not know when power will be restored, we spent 1 night, no power. We were supposed to stay 3 nights. Left after 1 night. They should have alerted us to the situation, we would have canceled. We are on line now to see about a refund.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Linens were clean. Whole motel seems to need updating but hospitality and attendants are very dependable and kind and obviously do their best to make it presentable. Breakfast was very nice.
Stayed 1 night in Sep 2024

2/10 Terrible

Jami

Business traveler
Disliked: Cleanliness, property conditions & facilities
Unsafe and a bunch of people smoking drugsoutside room. Room smelled like marijuana.
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value- great staff!
good hotel - especialy if you;re attending an event at he Metro Convention Center
Stayed 1 night in Sep 2024

10/10 Excellent

Margie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and quiet.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
not pleased.
the motel room was difficult to find and was on second floor. entry door to the room was an outside door and no elevator. carrying luggage up the steps was exhausting. compared to other motels in the area was very overpriced. lighting on outside balcony was poor and room numbers so small we could not see them unless up close. overall a bad experience. the only redeeming aspect was the charm of the breakfast caretaker who was friendly and helpful.
Stayed 1 night in Sep 2024

6/10 Okay

Ronald

Business traveler
Staff and breakfast were tops. Bathrooms need revamped. Doors need seals on bottom.
Stayed 3 nights in Sep 2024

10/10 Excellent

larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally pleasant and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience it was very clean and the staff was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Very nice and respectful
Stayed 2 nights in Aug 2024

8/10 Good

bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Liked: Room comfort
Comfortable room
Good place to stop , traveling with our dog. Staff is friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Business traveler
Liked: Property conditions & facilities
Room has been upgraded, Doors open to the outside and no elevator. Those things should be noted in their ad
Stayed 1 night in Aug 2024

10/10 Excellent

NATASHA

Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024