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Elios Hill - Sun Kissed Happiness

5.0 star property

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Photo gallery for Elios Hill - Sun Kissed Happiness

Restaurant
Sauna, hot tub, steam room, hot stone massages, deep-tissue massages
Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas
Water park
Family Room | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
Charakostres Area, Hersonissos, Crete, 700 14
  • Star Beach Water Park
    ‪14 min walk‬
  • Lychnostatis
    ‪14 min walk‬
  • Sarakino
    ‪3 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Beach/ocean view

Family Room

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated

Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, individually decorated

Family Suite

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Premium Double Room

Premium bedding, in-room safe, individually decorated

Premium Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Elios Hill - Sun Kissed Happiness

5-star Hersonissos hotel close to Star Beach Water Park
Along with 4 restaurants, this hotel has a full-service spa and free water park access. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, 3 poolside bars, 4 bars/lounges, and a fitness center are onsite.
Elios Hill - Sun Kissed Happiness offers 275 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Elios Hill - Sun Kissed Happiness is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Elios Hill - Sun Kissed Happiness features a complimentary water park and a fitness center. Dining is available at one of the hotel's 4 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 3 poolside bars and 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, a seasonal outdoor pool, and a complimentary children's club. Complimentary uncovered self parking is available on site, along with a car charging station.

Elios Hill - Sun Kissed Happiness has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Asian - Onsite sushi bar.
Cretan - Onsite theme restaurant. Open daily.
Mexican - Onsite theme restaurant. Open daily.
Main Restaurant - Onsite buffet restaurant. Open daily.
Lobby Bar - Onsite bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 poolside bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • Asian
  • Cretan
  • Lobby Bar
  • Main Restaurant
  • Mexican

Things to do

  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Baby bath
  • Children's books
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • No elevator
  • Tile flooring in room

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch smart TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 1039K014A0021101

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Elios Hill - Sun Kissed Happiness Hotel
Elios Hill - Sun Kissed Happiness Hersonissos
Elios Hill - Sun Kissed Happiness Hotel Hersonissos

Elios Hill - Sun Kissed Happiness Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. The staff were extremely helpful, friendly and nothing was too much. The kids club was very well staffed who could not do enough to make them happy and it was exceptionally clean.
Stayed 10 nights in Sep 2024

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

4/10 Poor

A

Traveled with family
Disliked: Cleanliness, staff & service
Definitely not a 5 star hotel and definitely did not receive a 5 star level of service. The hotel claims to be 5 star but this is at best a 4 star. Previous name was The Village Resort and Waterpark which has been renovated and renamed but this is merely patching over the cracks. The initial appearance of the hotel looks great but looks can be deceiving. Significantly understaffed (lifeguards doubling up as poolside bar staff!), staff wondering around with out uniforms on (thought our room was being robbed not cleaned with two random men in football shirts that turned out to be cleaning our room), rude staff in the spa, housekeeping poor at best, tea/coffee facilities in room non-existent until day 7, significant deterioration of the hotel in less than a month since opening (footpaths falling to pieces), had to unblock both plug holes in our showers after day 2 by pulling out large clumps of hair. The "Happy Train" did not work at all during our 10 night stay. On one occasion a member of the maintenance team was repairing the restaurant floor whilst guests were having to navigate around him at dinner time!! Slow and poor service in all three of the a la carte restaurants, a waitress taking our order incorrectly but rather admit her mistake blamed us for getting our order wrong! Several issues and concerns raised with management which weren't dealt with satisfactorily.
Stayed 10 nights in Jul 2024

6/10 Okay

PAUL

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Mirijam Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Tina

Stayed 3 nights in Oct 2024

6/10 Okay

Natasha

Liked: Property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Germaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a fantastic experience. The buffet exceeded expectations with a great variety of options that catered to all tastes, and the three on-site restaurants were exceptional, offering delicious and diverse cuisine. The kids’ entertainment was a highlight, keeping the little ones entertained and happy throughout our stay. The only downside was that the hotel doesn’t have its own beach, but they have a free shuttle to a beach club. I also arranged airport transfers with Crete-taxi.gr, which was excellent—punctual and reliable. Overall, a wonderful stay!
Stayed 11 nights in Aug 2024

10/10 Excellent

Angelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein sehr schöner und gelungener Urlaub! Das Essen ist besonders hervorzuheben! Unglaublich lecker! Ich würde auf jeden Fall wieder kommen 🤗
Stayed 8 nights in Aug 2024

10/10 Excellent

Natacha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un excellent séjour à l'Hôtel Très Agréable. L'établissement est d'une propreté irréprochable, et le personnel est exceptionnel. Les chambres sont très calmes, ce qui est particulièrement plaisant pour se reposer. Les repas sont variés et délicieux, même s'il manquerait un peu de légumes verts à mon goût. L'hôtel étant situé en hauteur, il peut être difficile de s'y déplacer, mais pas d'inquiétude, les voituriers sont là pour vous accompagner dans tout l'hôtel avec des voiturettes de golf. Nous reviendrons bientôt avec grand plaisir !
Stayed 10 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

6/10 Okay

Mostafa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Familjeresa
Vackert hotell med underbar personal. Men renlighet och städning var under all kritik. Underhållningen va väldigt bra med jätte engagerad personal. Maten var ok, känns som allt var lite rörig. Dålig info gällande maten och efter 2 dagar smakade allt samma sak och det va inte bra variation.
Stayed 7 nights in Jul 2024