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Mitsis Cretan Village

4.0 star property

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Photo gallery for Mitsis Cretan Village

4 restaurants, lunch served
In-room safe, free WiFi, bed sheets
5 outdoor pools
Land view from property
Family Apartment, Sea View | Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Spa
$236
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Limenas, Hersonissos, Crete Island, 70014
  • Convention Centre Creta Maris
    ‪4 min drive‬
  • Port of Hersonissos
    ‪6 min drive‬
  • Star Beach Water Park
    ‪11 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪24 min drive‬

Room options

View all photos for Family Apartment, Sea View

In-room safe, free WiFi, bed sheets

Family Apartment, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Double Bungalow Garden View

In-room safe, free WiFi, bed sheets

Double Bungalow Garden View

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Sea View

Family Room, Sea View | In-room safe, free WiFi, bed sheets

Family Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Double Bungalow Front Sea View

Double Bungalow Front Sea View | In-room safe, free WiFi, bed sheets

Double Bungalow Front Sea View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Garden View

In-room safe, free WiFi, bed sheets

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Double Bungalow Sea View

Double Bungalow Sea View | In-room safe, free WiFi, bed sheets

Double Bungalow Sea View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, Garden View

In-room safe, free WiFi, bed sheets

Family Apartment, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 334 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

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About this property

Mitsis Cretan Village

4-star Hersonissos hotel close to Port of Hersonissos
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services.
Mitsis Cretan Village offers 322 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Televisions come with cable channels.

Bathrooms include bathtubs and complimentary toiletries. This Hersonissos hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Mare Thalasso. Services include facials and body treatments.
Mitsis Cretan Village is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Mitsis Cretan Village features a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This all-inclusive hotel also offers a children's pool, a fitness center, and spa services. Onsite self parking is complimentary.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Veranta - This restaurant serves lunch and dinner.
La pergola - Onsite restaurant. Reservations are required.
Thalassa - This restaurant is located on the beach. Open select days.
Aldy - Onsite restaurant. A children's menu is available.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Pilates

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Aldy
  • Dionyssos
  • La pergola
  • Thalassa
  • Veranta

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Mini golf
  • Playground
  • Rowing/canoeing
  • Shopping mall
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No elevator

More

  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Aldemar Cretan Village Hotel Heraklion
Aldemar Cretan Village Heraklion
Aldemar Cretan Village Hotel Hersonissos
Aldemar Cretan Village Hotel
Aldemar Cretan Village Hersonissos
Aldemar Cretan Village All Inclusive All-inclusive property
Aldemar Cretan Village Hotel Chersonisos
Aldemar Cretan Village Crete, Greece
Aldemar Cretan Village All Inclusive Hersonissos
Aldemar Cretan Village All Inclusive
Almar Cretan ge Inclusive inc

Mitsis Cretan Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 80 reviews
Rating 8 - Good. 32 out of 80 reviews
Rating 6 - Okay. 10 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lenismar Alves de, Swindon

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very good
Stayed 7 nights in May 2025

8/10 Good

Nydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Antonio Rogerio da Silva

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
The property is very nice and very clean the entertainment is poor food is very good the staff booked is don’t know what she due.
Stayed 7 nights in May 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Family Holiday at Mitsi Cretan Village - Service Shines! We recently returned from a fantastic stay at Mitsi Cretan Village with our 3-year-old toddler, and overall, we had a truly lovely family holiday. The standout feature of this hotel is undoubtedly its staff and service, which genuinely felt like a proper 5-star experience. From the moment we arrived, the team was incredibly attentive and hospitable. Nothing was ever too much trouble, and they consistently went above and beyond to ensure we had everything we needed. The overall atmosphere was warm and welcoming. The layout of the hotel is also excellent, with easy access to the beautiful beach and the various pools. As a family hotel, you should expect children and a lively atmosphere, which suited us perfectly. We wouldn't necessarily recommend this resort for couples or friends seeking a quieter getaway. We would also recommend requesting a room in the quieter parts of the hotel. We were initially allocated a room above the main bar, which was quite noisy. The best rooms are likely located on either side of the complex. However, it's worth noting that regardless of your room location, there will likely be some level of activity going on until at least 10 pm. Our little one absolutely loved the kids' areas, especially the fantastic pools. The kids' corner was also very welcoming, and the activities they had planned looked very interesting, with the children seeming thoroughly engaged. There were also plenty of
Stayed 7 nights in May 2025

10/10 Excellent

Adriana, Swindon

Stayed 1 night in May 2025

10/10 Excellent

Rashesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family holiday

The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
Stayed 7 nights in May 2025

10/10 Excellent

Mircea Petru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

6/10 Okay

Auriol

Traveled with group
Stayed 8 nights in Jul 2024

10/10 Excellent

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent dining options.
Stayed 7 nights in Jul 2024

10/10 Excellent

Marinella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety and quality of food was incredible. 5 day stay and didn’t eat the same dish twice
Stayed 5 nights in Jun 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay, good food and very hospitable. Needed a taxi to get to places around the hotel but that was easy to organise through the hotel.
Stayed 6 nights in Aug 2023

8/10 Good

Alistair

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property lovely location, exactly what was needed. Kids loved it, so i'd say it was geared up for children, though not so much for under 4s. Food and drink quality slightly lacking. Entertainment was a bit too samey, but overall such a great holiday.
Stayed 7 nights in Oct 2023

10/10 Excellent

Freli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Michal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Vera, Newbury

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent everything Staff amazing reception staff 👏 amazing, food lovely. Very nice holiday
Stayed 7 nights in May 2023

10/10 Excellent

Christos

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Schöner Aufenthalt bei sehr nettem Personal!

Im Allgemeinen war es sehr schön und wir hatten eine sehr angenehme Zeit dort verbracht!! Manche Sachen könnten besser sein, man kann aber nichts ändern, es handelt sich um ein altes Hotel, das sehr bald renoviert werden muss! Die Zimmer sind ok, die Reinigung war sehr gut, in der Taverne Frau Giouli die Bedienung, sowie die beiden Köche Lefteris und Vangelis machen ausgezeichnete Arbeit, sind sehr freundlich und bemühen sich für das Beste!! Das ganze Personal ist sehr nett, hilfsbereit, offen, will von sich erzählen und ein Teil des Urlaubs werden! Alle sind sehr froh, wenn man ihnen ein gutes Wort über ihre Arbeit sagt, sie lobt und natürlich sie machen den Aufenthalt angenehm und zum besonderen Erlebnis! Meine Familie und meine Freunde waren sehr begeistert von der Gastfreundschaft, der Qualität der Gastronomie, von der Valentina und dem Rahmenprogramm, von der Vielfalt und dem großen Angebot! Sehr bald müssen aber alle Stein-Böden frisch lackiert und die Löcher gefüllt werden, damit die Anlage überhaupt sauberer aussieht! An der Rezeption sind manche neuen Sessel nötig, die Fenster der Taverne müssen sofort gereinigt und die Lichter gewechselt werden, (sie machen einem sehr müde), die Tore mit dem Müll vom Restaurant direkt neben dem Eingang des Hotels müssen geschlossen bleiben, es sieht ja schrecklich aus, wenn man ankommt und vieles vieles mehr, damit man sich nicht so sehr unterstellt fühlt, in diesem Hotel zu wohnen und nicht in den beiden benachbarten Mitsis!!
Stayed 3 nights in Apr 2023

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break

Very friendly staff, clean and food was good!
Stayed 7 nights in Mar 2023

10/10 Excellent

Xhuljo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed very my everything was perfect

8/10 Good

Neringa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was very pleased with customer service. All staff are extremely nice, kind and always enthusiastic to help with any queries. Regarding hotel entertainment, could be improved, even taking to the account that it was off season.
Stayed 7 nights in Oct 2022

10/10 Excellent

ESTHER

Stayed 5 nights in Sep 2022

6/10 Okay

shirley, edinburgh

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Nice hotel with own beach

Bed was really firm which ment no sleep for me for a week. Rooms were small and could of been cleaner. Wifi was sketchy and limited so my husband had to buy extra data so he could send emails for work. Nearest town is a taxi ride away so you are limited to resort unless you don't mind taxis. All inclusive food was very good, cocktails awful but still a lovely place to be in May. I wouldn't book when high season. Would be too crowded.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nico

Stayed 3 nights in May 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war durchweg freundlich und kompetent. Das Essen war super (All-inklusive), abwechslungsreich und lecker. Die Anlage ist schon etwas in die Jahre gekommen, aber gepflegt und sauber, so dass das wenig auffällt. Das meer super sauber und toll.
Stayed 10 nights in May 2025

8/10 Good

Georgios

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Das Hotel ist etwas in die Jahre gekommen wird allerdings im Jahr 2027 saniert. Personal lässt keine Wünsche offen. Es springen mehr Führungskräfte wie Mitarbeiter rum
Stayed 8 nights in May 2025