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Mercure Caen Cote de Nacre Herouville Saint Clair

4.0 star property

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Photo gallery for Mercure Caen Cote de Nacre Herouville Saint Clair

Family Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, individually decorated
Golf
Sports facility
1 bedroom, premium bedding, individually decorated
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
2 Place Boston, Citis, Herouville-Saint-Clair, Calvados, 14200
  • Caen University Hospital
    ‪14 min walk‬
  • Caen Memorial
    ‪5 min drive‬
  • University of Caen Normandy
    ‪5 min drive‬
  • Caen (CFR-Carpiquet)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, individually decorated

Classic Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, premium bedding, individually decorated

Privilege, Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, premium bedding, individually decorated

Classic Room, 2 Twin Beds

  • 235 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Classic)

1 bedroom, premium bedding, individually decorated

Family Room, Connecting Rooms (Classic)

  • 470 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, individually decorated

Family Room, 1 Double Bed with Sofa bed

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, premium bedding, individually decorated

Classic Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed

1 bedroom, premium bedding, individually decorated

Family Room, 1 Queen Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Room

Ivan Vautier

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (252)
The price is $128
per night
$148 total
includes taxes & fees
Mar 9 - Mar 10
Ivan Vautier

About this property

Mercure Caen Cote de Nacre Herouville Saint Clair

4-star Herouville-Saint-Clair hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and 24-hour room service. Housekeeping is available on request.
Mercure Caen Cote de Nacre Herouville Saint Clair offers 88 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5810 square feet (540 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a library, and laundry facilities. Complimentary self parking is available on site.

Mercure Caen Cote de Nacre Herouville Saint Clair is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Le Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Restaurant

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Library

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5,810 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to January 5:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Caen Cote Nacre Herouville Saint Clair
Mercure Cote Nacre Herouville Saint Clair
Mercure Cote Nacre Herouville Saint Clair Hotel
Mercure Cote Nacre Herouville Saint Clair Hotel Caen
Mercure Caen Cote Nacre Herouville Saint Clair Hotel
Mercure Caen Cote Nacre Hotel
Mercure Caen Cote Nacre
Mercure Caen Cote de Nacre Herouville Saint Clair Hotel

Mercure Caen Cote de Nacre Herouville Saint Clair Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 299 reviews
Rating 8 - Good. 114 out of 299 reviews
Rating 6 - Okay. 31 out of 299 reviews
Rating 4 - Poor. 11 out of 299 reviews
Rating 2 - Terrible. 7 out of 299 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a central location to normandy landmarks. Limited options for evening meal. Large variety of breakfast options.
Stayed 1 night in Sep 2024

8/10 Good

Alun

All excellent, the small staff team worked very hard to make things work and meet our needs. However, the lack of a proper catering service was a real problem.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel for a night stay close to motorway and Caen City centre and lovely very helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing i wasnt happy about was the cost of the breakfast. I just wanted a croissant and coffee and wasn't prepared to pay 19 euros for that! I thought there should have been more options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, new, in industrial area near mall and gas station. Close to Caen
Stayed 1 night in Aug 2024

8/10 Good

Hamed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Hatem

Stayed 1 night in May 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Park bad because of renovation
Stayed 2 nights in May 2024

8/10 Good

Shruti

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Hotel currently being renovated. Looking good so far
Stayed 1 night in May 2024

2/10 Terrible

Darren

Stayed 1 night in Apr 2024

8/10 Good

David, brentwood

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Mercure Heuroville-St.Claire staff was great and very helpful. The restaurant was quite good but a very limited menu. Breakfast was excellent! Our room was okay but too hot after the whole hotel AC was turned off. We had no way to just run the fan or open a window. It was also in an industrial area that we will avoid if we return to the Caen area.
Stayed 3 nights in Sep 2023

2/10 Terrible

Ahmed

Stayed 1 night in Sep 2023

10/10 Excellent

Melanie

Stayed 1 night in Aug 2023

6/10 Okay

Cloe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Unclean
We booked the Mercure as they are usually lovely, however this hotel is definitely not worthy of its four stars. The hotel room was spacious but it was filthy. Spiders webs, dead spiders, dirty toilet, mould everywhere in the bathroom on the tiles and green stains on the wall/wallpaper in the room, where product has been poured down it and not cleaned… It is outdated and does not reflect the hotel’s images at all ! Really disappointing and waste of money.
Stayed 1 night in Aug 2023

10/10 Excellent

Katherine, Berwick

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, pleasant and polite staff
Stayed 1 night in May 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Amy, the woodlands

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. Beds were super comfy and staff was friendly.
Stayed 1 night in Mar 2023

6/10 Okay

Kate

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Overpriced. Grumpy receptionist. Strange musty smell throughout hotel. No air con. Restaurant staff were very friendly and accommodating however.
Stayed 1 night in Aug 2022

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

8/10 Good

emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bathroom, dark room
Outside of town but good location if you come by car and want to visit some Normandie beaches. Nice bathroom with good water pressure but only one bath towel in a double room - we had to ask for one for the second person. Very dark room, only small high level window, cause there is an ugly roof going up until far, dark carpet. No minibar/fridge. This is more like a 3 star room to me.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in May 2021