4/5 Good
P
30 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Overview of Aquila Atlantis Hotel
Photo gallery
4.4/5 Excellent
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Spa
- Air Conditioning
- Laundry
- Free WiFi
- Parking included
- Pool
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
Museum of the Battle for Crete and National Resistance1 min walk
Heraklion Archaeological Museum3 min walk
St. Titus Church (Agios Titos Cathedral)5 min walk
Heraklion (HER-Nikos Kazantzakis)5 min drive
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About this area
Heraklion
Located in Heraklion, Aquila Atlantis Hotel is in the city center and near the airport. Palace of Knossos and Koules Fortress are local landmarks, and the area's natural beauty can be seen at Public Gardens of Iraklion and Geoponikos Kipos. Traveling with kids? Consider Natural History Museum of Crete and Watercity Waterpark. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. Guests appreciate the hotel's location for the sightseeing.
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What's nearby
- Museum of the Battle for Crete and National Resistance - 1 min walk
- Heraklion Archaeological Museum - 3 min walk
- St. Titus Church (Agios Titos Cathedral) - 5 min walk
- Heraklion Loggia - 5 min walk
- Heraklion Town Hall - 5 min walk
Getting around
- Nikos Kazantzakis Airport (HER) - 5 min drive
Restaurants
- Main Restaurant – Alfresco dining restaurant offering Mediterranean cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking
Food and drink
- Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 12 per person
- 1 restaurant
- 1 bar
- Free daily reception
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Outdoor pool
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Free supervised childcare/activities
- Laundry facilities
- Outdoor pool
Conveniences
- Elevator
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Greek
Business services
- 24-hour business center
- Meeting rooms
- Conference center
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Linens
Bathroom
- Bathrobes
- Hair dryer
- Shower
- Towels
Entertainment
- 40-inch plasma TV
- Cable channels
Food and drink
- Espresso maker
- Minibar
More
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 12 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
4.4
Excellent
4.7/5
Cleanliness
4.5/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Anne
Traveled with partner
25 Aug 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020
4/5 Good
Abdelkerim
Traveled with family
23 Aug 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
5/5 Excellent
Carlos
23 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
3/5 Okay
Kt, Uk
Traveled with family and small children
18 Aug 2020
Liked: Cleanliness, amenities
Stayed 3 nights in Aug 2020
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