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Aquila Atlantis Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Outdoor pool
Reception
Lounge
Executive Room, Harbor View | Minibar, in-room safe, desk, soundproofing

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Venetian Walls
    2 min walk
  • Heraklion Archaeological Museum
    2 min walk
  • Eleftherias Square
    4 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    5 min drive

Room options

View all photos for Family Room, City View

Minibar, in-room safe, desk, soundproofing

Family Room, City View

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (Urban View)

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Room, City View

Shower, hair dryer, bathrobes, slippers

Business Room, City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room, Harbor View

Executive Room, Harbor View | Minibar, in-room safe, desk, soundproofing

Executive Room, Harbor View

  • 280 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Harbor View

Superior Room, Harbor View | Minibar, in-room safe, desk, soundproofing

Superior Room, Harbor View

  • 280 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Harbor View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Harbor View

  • 280 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Single Room (Urban View)

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Grand Suite, Harbor View

Grand Suite, Harbor View | Minibar, in-room safe, desk, soundproofing

Grand Suite, Harbor View

  • 969 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About this property

Aquila Atlantis Hotel

5-star Heraklion hotel close to Heraklion Port
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
In addition to a full-service spa, Aquila Atlantis Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Aquila Atlantis Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Main Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039K015A0001500

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 958 reviews" "
Rating 8 - Good. 281 out of 958 reviews" "
Rating 6 - Okay. 57 out of 958 reviews" "
Rating 4 - Poor. 14 out of 958 reviews" "
Rating 2 - Terrible. 11 out of 958 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star hotel. All staff members are extremely friendly and ready to help. We got a room upgrade when we arrived without even asking for it. The room is clean and the bathroom is well divided, with large shower cabin. There is also a large balcony. The included breakfast is very good and with a lot of traditional Greek and Continental choices. All in all a very good experience. One problem is that the hotel has only 11 parking spaces. However, the reception staff is doing their best to find parking on surrounding streets when the hotel parking gets full. We will definitely stay here again.
Stayed 9 nights in Sep 2024

8/10 Good

Shirley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right in the city, close to the port. It is walkable to many of the nice shopping and dinning areas. We took a cab one day to a beach - it was 15 Euros. We really liked Herkalion and this was a lovely hotel. We did have an issue with our phone not working which we mentioned multiple times but was never fixed.
Stayed 3 nights in Sep 2024

8/10 Good

Dean

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business hotel, within walking distance of restaurants, shops and tourist attractions. Room was comfortable, clean and useful. Breakfast was good. Bar had a nice wine selection.
Stayed 2 nights in Sep 2024

8/10 Good

URI

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and took good care of us. We had a good time!
Stayed 4 nights in Sep 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to city center, easy to walk everyiwhere. Staff was very helpful and friendly. Nice rooms.
Stayed 2 nights in Sep 2024

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall very good but the parking situation was pretty difficult. The staff were great and we received a lot of help from Lazaro's.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kornilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, 5 star but is in an area that is impossible to park. The hotel has only about 10 parking spots.
Stayed 4 nights in Sep 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre Oasis
Fantastic hotel in city centre unless you want a beach hotel along the coast this hotel with two pools (one on roof)
Stayed 6 nights in Sep 2024

8/10 Good

Berna

Liked: Cleanliness, property conditions & facilities
Overall nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Jila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very clean property. Friendly staff. Walking distance to city center and also beautiful roof top pool for hot day. We highly recommend this hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the spa.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Sep 2024

8/10 Good

Peter

Stayed 1 night in Sep 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Adam, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the city center. Close to all shops and restaurants The rooftop pool was wonderful to relax in after a busy day. The area around the hotel was under construction so it did get a little noisy in the mornings
Stayed 3 nights in Sep 2024

10/10 Excellent

Caisa A

Stayed 2 nights in Aug 2024

4/10 Poor

Vincent

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellence and beautiful rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Jae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for the ferry.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARCELA

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Only complaint the wifi is to slow at the rooms.everything else perfect
Stayed 1 night in Aug 2024