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Aquila Atlantis Hotel

5.0 star property

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Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Outdoor pool
Executive Room, Harbor View | Minibar, in-room safe, desk, soundproofing
Lounge
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Heraklion Archaeological Museum
    ‪2 min walk‬
  • Heraklion Town Hall
    ‪5 min walk‬
  • Heraklion Port
    ‪12 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for Family Room, City View

Minibar, in-room safe, desk, soundproofing

Family Room, City View

  • City view
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (Urban View)

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Room, City View

Shower, hair dryer, bathrobes, slippers

Business Room, City View

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room, Harbor View

Executive Room, Harbor View | Minibar, in-room safe, desk, soundproofing

Executive Room, Harbor View

  • Harbor view
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Harbor View

Superior Room, Harbor View | Minibar, in-room safe, desk, soundproofing

Superior Room, Harbor View

  • Harbor view
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Harbor View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Harbor View

  • Harbor view
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sea view
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Single Room (Urban View)

  • City view
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Grand Suite, Harbor View

Grand Suite, Harbor View | Minibar, in-room safe, desk, soundproofing

Grand Suite, Harbor View

  • Harbor view
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Aquila Atlantis Hotel

5-star Heraklion hotel steps from Heraklion Archaeological Museum
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
In addition to a full-service spa, Aquila Atlantis Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Aquila Atlantis Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Main Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039K015A0001500

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 609 out of 977 reviews
Rating 8 - Good. 285 out of 977 reviews
Rating 6 - Okay. 57 out of 977 reviews
Rating 4 - Poor. 15 out of 977 reviews
Rating 2 - Terrible. 11 out of 977 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Close and convenient to airport. Very friendly and helpful staff. Dinner was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquila Atlantis Hotel is a lovely hotel with friendly staff. We enjoyed our breakfast each morning and the options available were very good. Our room was spacious with comfortable beds. A building next to the hotel was being renovated/rebuilt and caused noise on some of the mornings we were there even with the window closed. Apart from that the hotel was quiet. We were disappointed that the air conditioning wasn’t available as the room got hot at night. We couldn’t leave the window open because of the building work. We were offered a fan, however. The bathroom was very nice but its layout was a bit strange as the toilet was in the shower cubicle. The shower was big but obviously the floor got wet when someone had a shower as did the toilet. Our only other issue was that because the balcony had a solid cement wall, when sitting on the balcony you couldn’t see anything. All in all, we enjoyed our stay at the Aquila Atlantic.
Stayed 7 nights in Apr 2025

8/10 Good

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely. The rooms are well appointed, and they even gave us an upgrade at no additional charge, which was very much appreciated. The staff are all professional and friendly. The reason I gave four instead of five stars was for the tremendous construction noise that was right outside our window. It started very early in the morning. We would’ve appreciated having a heads up there was construction going onso that we could’ve chosen a room perhaps facing the opposite direction. Otherwise the hotel was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Saguna Pravin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the staff to be extremely helpful. Will stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness
The hotel is fine and clean. The room is comfortable, but the pillows and towels are absolutely terrible. The hotel needs a refresh.
Stayed 1 night in Mar 2025

10/10 Excellent

Xiaomin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

GEORGIOS, N AGXIALOS

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
the fridge and the a/c
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine, weehawken

Stayed 5 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Fantastic hotel. Everything about it, the staff food are excellent as usual. We will keep on coming to this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sabina Altaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal. Very close to the harbor, shopping centre, close to eating places.Minutes walk to the ferry crossing to Athens. The staff was always available and very helpful.
Stayed 9 nights in Jan 2025

10/10 Excellent

MARY A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Yuejin, carmel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, the car parking place is hard find, but hotel gave us very detailed about city centra parking, saved us money and reduced stress. Breakfast is very good
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Piaseczno

Liked: Cleanliness, staff & service
The staff was amazing! They were extremely helpful and wonderfully friendly. I enjoyed my stay immensely.
Stayed 7 nights in Dec 2024

10/10 Excellent

JIANFU

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this location again. It was easy to get around and one of my favorite things is it was easy to do our laundry (there are two inexpensive little shops right around the corner). We had THE most AMAZING breakfast included.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lois

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 2 nights in Dec 2024

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very close to market area and tavernas, etc. Top floor pool closed for off-season not advertised.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roman, Bratislava

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service
Brilliant. Quick and quiet. Great starting point to look around helkalion. Wonderful staff. Very clean
Stayed 7 nights in Nov 2024

10/10 Excellent

Arthur

Stayed 1 night in Nov 2024

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property; however, it’s almost impossible To find a parking space
Stayed 2 nights in Nov 2024

8/10 Good

Alain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walking to shops and restaurants. Hotel is very clean and staff very helpful. Extensive breakfast. However, our view of the harbour was limited.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Everything about this hotel is excellent. The staff are professional, friendly and helpful. The food is lovely and the breakfast is first class. We have stayed here many times and the standard remains high.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. Very close to the ferry port
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very accommodating. The restaurant was great and the service was wonderful. The bartender was a real professional as well. All around a great place to stay.
Stayed 3 nights in Oct 2024