Along with concierge services, this smoke-free hotel has a front-desk safe and free WiFi in public areas. Housekeeping is available on request.
Hotel Helgolandia offers 9 accommodations with minibars and safes. 22-inch flat-screen televisions come with satellite channels.
Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
Hotel Helgolandia features concierge services and a front-desk safe. Wireless Internet access is complimentary.
Hotel Helgolandia is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 14 for children
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
No elevator
Well-lit path to entrance
More
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
22-inch flat-screen TV with satellite channels
Food and drink
Electric kettle
Minibar
More
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Lung Wai 39]
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 24.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
A tax is imposed by the city: From 1 April - 31 October, EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 18 for adults and EUR 14 for children
Pet fee: EUR 24.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Property is also known as
Hotel Helgolandia Hotel
Hotel Helgolandia Helgoland
Hotel Helgolandia Hotel Helgoland
Hotel Helgolandia Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Unsere Zimmer befanden sich über einem thailändisches Restaurant, welches nicht über eine genügende Abluftanlage verfügte. Es gab keinen abgeschlossen Aufgang zu den Zimmern, so dass jeder Gast des Restaurants Zugang zu den Hotelzimmern gehabt hätte und dadurch auch der sehr intensive Geruch aus der Restaurantküche ungefiltert Inden Flur und die Gästezimmer gelangte, was für die Schlafgäste eine absolute Zumutung war. Das Personal war sehr nett.Die Zimmer modernisiert und auch sehr sauber.In einem Zimmer modernisiert ließen sich die Fenster nicht richtig schließen, was auch unangenehm war, weil sich dieses direkt über der Restaurantküche befand.